--- description: ¿Qué piensan los usuarios de Signifyd? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Signifyd gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Signifyd - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para la detección del fraude financiero](/directory/10058/financial-fraud-detection/software) > [Signifyd](/software/136449/signifyd) # Signifyd Canonical: https://www.capterra.cl/software/136449/signifyd Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/136449/signifyd?page=2) > Solución de optimización de ingresos que permite a las empresas administrar transacciones en línea, evitar violaciones de datos y más. > > Veredicto: 64 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Signifyd? Diseñada para empresas de todos los tamaños, es una solución de detección de fraude financiero basada en la nube que ayuda a asegurar las transacciones online y evitar las filtraciones no autorizadas de datos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 64 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Signifyd - **Ubicación**: San Jose, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: US$1.000,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Brasil, Canadá, España, Estados Unidos, Francia, México, Reino Unido ## Funciones - Alertas en tiempo real - Alertas y notificaciones - Autorización de transacciones financieras - Creación de informes y estadísticas - Creación de informes/análisis - Cuentas de clientes - Evaluación de riesgo - Gestión de casos - Gestión de conflictos - Gestión de ingresos - Gestión de la conformidad - Gestión de respuestas - Normas de fraude personalizadas - Prevención de fraudes en los pagos - Procesamiento de tarjetas de débito/crédito - Real-Time Reporting - Risk Analysis - Seguimiento de llamadas de cobro invertido - Supervisión de transacciones - Third-Party Integrations ## Integraciones (en total: 18) - Adobe Commerce - Adyen - BigCommerce - Kasada - Magento 2 Blog Extension - Miva - NetSuite - PayPal - PayPal Enterprise Payments - Refersion - Salesforce AI Buddy - Salesforce Commerce Cloud - Shopify - Shopify Plus - Stripe … y 3 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para la detección del fraude financiero](https://www.capterra.cl/directory/10058/financial-fraud-detection/software) ## Categorías relacionadas - [Software para la detección del fraude financiero](https://www.capterra.cl/directory/10058/financial-fraud-detection/software) - [Software de gestión de riesgos financieros](https://www.capterra.cl/directory/20009/financial-risk-management/software) - [Software para gestión de riesgos](https://www.capterra.cl/directory/30665/risk-management/software) - [Plataformas de comercio electrónico](https://www.capterra.cl/directory/3/ecommerce/software) - [Software para gestión de devoluciones](https://www.capterra.cl/directory/33796/chargeback-management/software) ## Alternativas 1. [PayPal](https://www.capterra.cl/software/179251/paypal) — 4.6/5 (26301 reviews) 2. [Solidgate](https://www.capterra.cl/software/1037328/solidgate) — 4.0/5 (4 reviews) 3. [SEON. Fraud Fighters](https://www.capterra.cl/software/187389/seon-sense) — 4.9/5 (56 reviews) 4. [authorize.net](https://www.capterra.cl/software/54911/authorizenet) — 4.5/5 (215 reviews) 5. [FUGU](https://www.capterra.cl/software/1029468/fugu) — 4.9/5 (11 reviews) ## Opiniones ### "Straightforward API for rating how likely it is that an ecommerce transaction is fraudulent" — 4.0/5 > **Joshua** | *5 de diciembre de 2018* | Muebles | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Signifyd allows for a simple API integration to send them data on transactions. They normally return a "fraud score" in less than 5 seconds, and they provide a nice visual panel to review the reasons they gave that particular score on their site. It's easy to add team members as human reviewers and manage different teams reviewing different items. You can also change how strict you want to be by simply adjusting the score at which you consider something to require manual review. > > **Puntos en contra**: For a while, Signifyd tried to push everyone onto a fraud insurance plan. They would guarantee each transaction that they determined was likely not fraudulent, in exchange for a percentage of the total sale price. For marketplaces like us who already only take a percentage of the total sale price, this was a nonstarter. It would reduce our own profits by a huge percentage. Fortunately they have, for the moment, moved back to offer fraud scoring without insurance. > > We're an online marketplace and we had a fraud scare several years back. We put in our own measures that helped a bit, but we don't have access to anywhere near as much data as Signifyd so there's only so much we could do. Signifyd permitted us to quickly build out a lightweight API integration and build a human review component into our own backend fulfillment workflow. It only took a week and it's given us great peace of mind and helped catch more than a few bad transactions over the years. ----- ### "Best of the Best" — 5.0/5 > **Adam** | *29 de agosto de 2022* | Artículos deportivos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use, set it and forget it Fast reimbursment Accurate fraud ratings, minimal false negatives > > **Puntos en contra**: No secure way to submit customer ID or verify customer identification No "white list" or Blacklist ----- ### "A good software for fraud control but probably not the most powerful" — 3.0/5 > **Usuario verificado** | *2 de abril de 2018* > > **Puntos a favor**: There is a very nice dashboard when you login: you can see in one second all the las orders with a color code and a rating, with some statistics to check what's going on your store. The fraud control is super fast, it's almost immediate and you can review all the orders information on the software. > > **Puntos en contra**: The customer service is very disappointing: sometimes, the rating does not help to know if an order is approved or rejected, cause it's unsure if its a fraude or not. But their help desk does not give more information. Also, many details are lacking: is it a confirmed fraud, a probable fraud, a rejected, a reproved order? Other softwares have more features. ----- ### "Happy customer for 5 years" — 5.0/5 > **Kaitlin** | *21 de octubre de 2019* | Ropa y moda | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software has been stable and trustworthy for the past 5 years > > **Puntos en contra**: The actual software algorithm is not clear on how competitively differentiated it is from others in the market > > We do not need to dedicate resources to fraud management. We can leave this to Signifyd and trust the outcome of their decisions. ----- ### "Great and easy to use" — 5.0/5 > **Matt** | *23 de marzo de 2020* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The approval rate is very high. Since they only get paid on orders they approve, they have an incentive to approve as many as possible. This has lead to us being able to take orders that were risky that we wouldn't have normally taken without an increase in our fraudulent order rate. > > **Puntos en contra**: You only have 7 days to report a chargeback for reimbursement. For a small company, sometimes it's hard to get the reimbursement filed when you have multiple fires that need putting out during the busiest seasons. > > It has saved us so much time scrutinizing orders. We can just take care of fulfilling and not worry about if an order is fraud or not. This also helps us be less confrontational with customers on orders that look suspicious. Many are, in fact, fine. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/136449/signifyd?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/136449/signifyd) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados