---
description: ¿Qué piensan los usuarios de Dispatch? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Dispatch gracias a Capterra Chile.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dispatch - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de asignación de personal](/directory/30059/service-dispatch/software) > [Dispatch](/software/139893/dispatch)

# Dispatch

Canonical: https://www.capterra.cl/software/139893/dispatch

Página: 1 de 3\
Siguiente: [Página siguiente](https://www.capterra.cl/software/139893/dispatch?page=2)

> Tranquilidad para ti, tu equipo y tu cliente.
> 
> Veredicto: 43 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Dispatch?

Empresas que despachan técnicos de servicio externo y necesitan programar trabajos, realizar seguimientos, facturar a clientes y comunicar el estado de los técnicos a los clientes.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.0/5** | 43 Opiniones |
| Facilidad de uso | 4.1/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.1/5 | Basado en las opiniones generales |
| Funciones | 4.1/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Dispatch
- **Ubicación**: BOSTON, EE. UU.
- **Constitución**: 2013

## Contexto comercial

- **Precio inicial**: US$129,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Aplicación móvil
- Base de datos de clientes
- Base de datos de contactos
- Cobro de pagos en el terreno
- Creación de informes/análisis
- Enrutamiento
- Facturación
- Firma electrónica
- GPS
- Gestión de calendarios
- Gestión de expediciones
- Gestión de la disponibilidad
- Gestión de pedidos de trabajo
- Gestión de trabajos
- Gestión de técnicos
- Historial de servicios
- Pagos electrónicos
- Portal de autoservicio
- Presupuestos y estimaciones
- Programación
- Programación automatizada
- Programación del mantenimiento
- Recordatorios
- Seguimiento de competencias
- Third-Party Integrations

## Integraciones (en total: 9)

- HubSpot Marketing Hub
- Marketo Engage
- NetSuite
- PayPal Enterprise Payments
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Stripe
- Twilio
- Xero

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de asignación de personal](https://www.capterra.cl/directory/30059/service-dispatch/software)

## Categorías relacionadas

- [Software de asignación de personal](https://www.capterra.cl/directory/30059/service-dispatch/software)
- [Herramientas de planificación](https://www.capterra.cl/directory/30087/scheduling/software)
- [Software de climatización](https://www.capterra.cl/directory/30107/hvac/software)
- [Software para compañías de fontanería](https://www.capterra.cl/directory/30673/plumbing/software)
- [Software de gestión de los Servicios de Campo](https://www.capterra.cl/directory/10009/field-service-management/software)

## Alternativas

1. [Connecteam](https://www.capterra.cl/software/153140/connecteam) — 4.6/5 (5298 reviews)
2. [Jobber](https://www.capterra.cl/software/127994/jobber) — 4.6/5 (1463 reviews)
3. [FieldPulse](https://www.capterra.cl/software/153475/fieldpulse) — 4.6/5 (466 reviews)
4. [Housecall Pro](https://www.capterra.cl/software/140363/housecall-pro) — 4.7/5 (2742 reviews)
5. [ServiceTitan](https://www.capterra.cl/software/150053/servicetitan) — 4.3/5 (335 reviews)

## Opiniones

### "I work with this software daily to schedule clients." — 4.0/5

> **Ashley** | *10 de enero de 2018*
> 
> **Puntos a favor**: I like that it's compatible with AHS and the clients come across easily. I also like that they have apps because i travel a lot out of the office.
> 
> **Puntos en contra**: I don't like that the software can be extremely glitchy. While it does allow you schedule it changes the name of clients if it feels they are similar creating a lot of work if you have to enter them individually. We recently have also had scheduled clients not show up on the scheduled dates. This creates issues when your workers rely heavily on this software to keep them on track and on time.

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### "Ensured effective delivery management system for intelligent logistics" — 4.0/5

> **Bonnaud** | *16 de abril de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I found out that the Dispatch solution is best suited for large numbers of drivers since it keeps them all in check. The benefits of the delivery management software include the ability to properly manage routes to have the packages delivered at the appropriate time.
> 
> **Puntos en contra**: The only limitation that I encountered were minor problems with real-time tracking. This would affect the tracking data and decrease the possibility of knowing the delivery position to the customers which at some instances caused confusion in terms of delivery.

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### "Dispatch Review" — 2.0/5

> **Phil** | *26 de febrero de 2020* | Redacción y edición | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: It works with home warranties which the home warranty companies we work with required us to use this software
> 
> **Puntos en contra**: Its to easy to accidentally delete an invoice. Picture quality is horrible. App has extreme difficulty uploading pics. It not the phone as it has the same issues with android or apple and even the latest greatest phones.
> 
> Very frustrating. Very poor customer service. The do not reply to complaints. They do not return calls and they do not call when they say someone will call us.

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### "Streamlining Operations for Efficient Service Management" — 4.0/5

> **Sarah** | *18 de julio de 2024* | Servicios para el consumidor | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: The system excels in scheduling and dispatching technicians efficiently. It allows us to assign jobs based on technician availability, location, and expertise, ensuring optimal resource allocation. Managing jobs from creation to completion is seamless. We can create work orders, attach relevant documentation, and track progress throughout the entire service cycle.  The reporting and analytics features provide valuable insights into key metrics such as job completion rates, technician productivity, and lead services performances.
> 
> **Puntos en contra**: Integrating customer data often requires manual entry or duplicate efforts, as the system lacks seamless integration with our existing customer database.
> 
> My overall experience with the service dispatch system has been positive in terms of streamlining our service operations and improving efficiency. It effectively manages scheduling, job assignments, and real-time updates, which have enhanced our ability to deliver timely service to customers. However, the challenge of integrating customer data into our main database remains a significant drawback. Despite this, the system's robust features and support have contributed to overall improvements in service management and customer satisfaction within our organization.

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### "Best Dispatch system" — 5.0/5

> **Shivani** | *20 de diciembre de 2019* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with.
> 
> **Puntos en contra**: Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times.
> 
> My whole team is well familiarized and use dispatch on every order. It is a great communication route with Home warranty companies that we work with who are affiliated with Dispatch me app. Very convenient and fast method to relay information to them directly without the long phone hold up times.

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## Enlaces

- [Ver en Capterra](https://www.capterra.cl/software/139893/dispatch)

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