18 años ayudando a las empresas chilenas
a elegir el mejor software

¿Qué es Housecall Pro?

Housecall Pro es una aplicación de gestión de servicios externos basada en la nube que permite a los profesionales de servicios automatizar sus procesos comerciales y flujos de trabajo. La aplicación más valorada es una solución de gestión empresarial todo en uno que permite a los profesionales de servicios administrar y hacer crecer su negocio desde su smartphone. La plataforma incluye una amplia gama de funciones como programación de trabajos, distribución, facturación automática, notificaciones por SMS a clientes, procesamiento de pagos, marketing, reservas online y mucho más.

¿Quién usa Housecall Pro?

Housecall Pro es útil para todos los profesionales de empresas de servicios en las principales categorías del sector: fontanería, electricidad, limpieza de alfombras, climatización, limpieza, mantenimiento, limpiacristales, cerrajería, etc.

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Housecall Pro

Housecall Pro

4,7 (2.817)
US$79,00
mes
Versión gratuita
Prueba gratuita
160
24
4,6 (2.817)
4,6 (2.817)
4,7 (2.817)
VS.
Precio inicial
Opciones de precios
Funcionalidades
Integraciones
Facilidad de uso
Relación calidad-precio
Atención al cliente
US$17,00
año
Versión gratuita
Prueba gratuita
76
6
4,7 (112)
4,5 (112)
4,7 (112)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opinones de Housecall Pro

Evaluación media

En general
4,7
Facilidad de uso
4,6
Atención al cliente
4,7
Funcionalidades
4,5
Relación calidad-precio
4,6

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
77%
4
17%
3
3%
2
1%
1
1%
Mariel
Planner Engineer en España
Energías renovables y medio ambiente, 5.001-10.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Programación y facturación optimizadas con Housecall Pro

5,0 hace 2 años

Comentarios: A pesar de la atención al cliente lenta ocasional, estoy encantado con mi experiencia general con Housecall Pro.

Puntos a favor:

La función de facturación me ha facilitado mucho la vida, ya que puedo enviar facturas de aspecto profesional directamente desde la aplicación.

Contras:

Una desventaja que encontré con Housecall Pro es que su atención al cliente puede ser un poco lenta a veces.

Respuesta de Housecall Pro

hace 2 años

Thank you for the review! Glad Housecall Pro is making things easier for you! Our primary support is through the blue chat bubble, but we do also have an inbound phone line you can call at 858-842-5746. Also, feel free to email me at [email protected]. Thanks again and have a great day! ¡Gracias por la reseña! ¡Me alegro de que Housecall Pro te facilite las cosas! Nuestro soporte principal es a través de la burbuja de chat azul, pero también tenemos una línea telefónica entrante a la que puede llamar al 858-842-5746. Además, no dude en enviarme un correo electrónico a [email protected]. Gracias de nuevo y ten un buen día!

Luis Felipe
Luis Felipe
arquitecta en Colombia
Usuario de Linkedin verificado
Arquitectura y planificación, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

ventajas para quienes realizan visitas a domicilio

4,0 hace 2 años

Puntos a favor:

La aplicación puede ayudar a los trabajadores a planificar sus rutas y horarios de manera más eficiente, lo que les permite visitar a más clientes en menos tiempo.

Contras:

Los trabajadores pueden necesitar tiempo para aprender a utilizar la aplicación, lo que puede retrasar el proceso de implementación y la entrega de servicios.

Respuesta de Housecall Pro

hace 2 años

Gracias por tus comentarios! Me alegro mucho que la aplicacion te ayuda ahorrar tiempo y tener un horario mas eficiente! Tenemos mucho orgullo en la usabilidad de nuestra plataforma, pero entendemos que puede tomar mas tiempo para algunas personas educarse en como usarlo. Nuestro "Centro de Ayuda" (https://help.housecallpro.com/en/) ofrece muchos videos instruccionales y articulos con instruciones paso a paso. Adicionalmente, nuestros clientes en el plan de "MAX" reciben un onboarding completo como parte del plan! Si necesitas soporte, puedes mandarme un mensaje a [email protected]. Gracias & que tengas un buen dia!

Roberto
Roberto
Project Manager en España
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Una herramienta muy profesional y completa

4,0 hace 2 años

Puntos a favor:

La uso para gestión de facturas y programar, muy profesional

Contras:

Podría estar en español, aunque yo la manejo bien, a alguno de mis ayudantes le cuesta.

Respuesta de Housecall Pro

hace 2 años

Hi Roberto, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.

Carlos Alberto
Carlos Alberto
Supervisor en México
Usuario de Linkedin verificado
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Housecall Pro review

4,0 hace 7 meses

Comentarios: Good overall experience with the product.

Puntos a favor:

The way it helps managing personal and keeping track of them.

Contras:

Some of the features are not needed. Other than that okay.

Michael
Technician en EE. UU.
Construcción, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Were the HOUSE you been

4,0 hace 2 meses

Comentarios: Great im enroll still . Its professional and simple

Puntos a favor:

The software is a very capable option, and is my second choice. It has many excellent features.

Contras:

Man only thing is 3D showing. That is a must for all apps

Doug
iwner en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

used to be good

2,0 el año pasado

Comentarios: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

Puntos a favor:

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Contras:

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Respuesta de Housecall Pro

hace 10 meses

Hey Doug. Thank you for the review. Sorry to hear that you no longer like the platform. Also sorry to hear that you had a not so helpful experience with our customer service team. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

jeremiah
service tech en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

house call pro for pros

5,0 hace 4 meses

Comentarios: It was well. it made us look like we were very professional early on in our company

Puntos a favor:

how it keeps all your jobs lined out for you

Contras:

the way it would connect to quick books

Matt
GM en EE. UU.
Servicios para instalaciones, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Housecall Pro is a winner

5,0 hace 4 meses

Comentarios: Overall this product has given us a super positive experience. Works well with Quickbooks and they have been very easy to work with when we have suggested changes.

Puntos a favor:

Feel like this product was designed just for us.

Contras:

A little challenging to implement at first.

Kevin
Piano tech en Canadá
Música, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Terrible experience

1,0 hace 7 meses

Comentarios: It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I would have stayed.

Puntos a favor:

It was okay software, not great. It sort of worked but seemed expensive for What you got

Contras:

After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.

Tyler
Owner en EE. UU.
Servicios, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Should have stayed with Quickbooks

1,0 hace 11 meses

Comentarios: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

Puntos a favor:

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Contras:

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

Daniel
Owner en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

False Advertising

1,0 hace 4 meses

Comentarios: I am quite sure I said it all above but I hope to provide lots of advertising for Housecall Pro going forward!

Puntos a favor:

They have good sales people who do not know the limitations of what they are selling.

Contras:

They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!!

eleanor
Team lead en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Housecall pro activist

4,0 hace 4 meses

Comentarios: Everything has been great I have found it very helpful

Puntos a favor:

The ease of integration that it brings by combing so many of my company's needs to one platform

Contras:

The pricing is a little iffy but it is everything I need in one so I guess it may be worth it

Monique
Owner en EE. UU.
Relaciones públicas y comunicaciones, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Racks review

5,0 hace 3 meses

Comentarios: Great people , great system, who actually fulfill their promises !

Puntos a favor:

Easy access the ability to sign people up into later payments for your business

Contras:

I love everything about house call pro especially the owners GREAT people !

Kimberly
Office Manager en EE. UU.
Juegos de azar y casinos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Good, Bad & Ugly

4,0 el año pasado

Comentarios: There are many really good thing in the basic scheduling, estimates, service plans, jobs and such. But, my level of frustration with the administrative side of this program is equivalent to how good the dispatch and job creation side.

Puntos a favor:

For the most part the base program is really good. Jobs, Estimates, Scheduling, etc. However,...

Contras:

The payroll is so full of bugs it needs several cans of Raid to try to wrangle some of then into the corral. The whole money section is full of blue pigs. I can't even corral those hogs for nothin. And the reports leave a lot to be desired as well. Frustrated...

Respuesta de Housecall Pro

hace 10 meses

Hello Kim! Sorry about your issues around payroll. Happy to hear that you do like the invoicing and scheduling. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Cal
HVAC and plumbing en EE. UU.
Servicios para instalaciones, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: SoftwareAdvice

Was ok but now is a mess.

1,0 hace 2 años

Comentarios: went from good to Ok to just been a mess. they get your deposit and keep the money for few daysto play with your money and 2 weeks later you get your payment when customer pay them same day.customer service the worse in the country,Mobile devices are not good with this application because you don't get full menu.super complicated to invoice when you try to collect a deposit and them copy that estimate to a job the deposit won't transfer and that create a mess, and yes it never accurate with QuickBooks. always gives errors. price gone way up and now is not worthy. all customer service now is a bot.

Puntos a favor:

Use to be good, never great, but some how for a small business help.

Contras:

worse customer service ever. plus a mess now,after 3 years I give up trying to synchronize my QuickBooks. since they open new office in Colorado this turn to a mess.it is impossible to talk to a real person if you are a customer already.only talk to a real person if you trying to sing on with them.

Respuesta de Housecall Pro

hace 2 años

Hello Cal! Sorry to see all the issues you have had. For well over a year now, we have had an inbound support line at 858-842-5746 where you can speak to a representative. We are always working to improve, making our features better and more robust. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Jammi
owner en EE. UU.
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

housecall pro review

4,0 el año pasado

Comentarios: overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on expanding the business

Puntos a favor:

what makes housecall pro standout is the customer management with invoicing,date and time of service needed

Contras:

there are times the app would freeze up preventing me from obtaining valuable customer information

Respuesta de Housecall Pro

hace 10 meses

Hi Jammi, Thanks for the review! Happy to see you are enjoying it and its helping your business with invoicing and customer management! We would be happy to assist with the app freezing. You can send us an email we would be happy to try and assist with this, as well as if you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Scott
Plumbing en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Housecall is awesome

5,0 hace 7 meses

Comentarios: It has been pretty good so far. Customer service is excellent.

Puntos a favor:

Everything !!!

Contras:

No P. O. ‘S !!!

Usuario verificado
Usuario de Linkedin verificado
Construcción, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: GetApp

Absolutely unfriendly, unprofessional and unreasonable company!

1,0 hace 2 años

Comentarios: They blocked a credit card payment options for my account for the reason that my customer(foreign citizen) paid by his own foreign credit card my invoice which sent with Housecall Pro provided form. After they said- you have a chance for review after 6 months. After 6 months I’ll been using another app.

Puntos a favor:

It was useful, but later they made big mistake!

Contras:

Nothing. It’s not interesting application

Respuesta de Housecall Pro

hace 2 años

Hello! Sorry to hear about this issue you had with payments. At times, transactions are reviewed by our merchant service, Stripe. Based on their investigations they sometimes do deny payments and other times require more info before being able to approve. Housecall Pro does not have access to the investigation that Stripe makes, but we do have to honor their decision. All of this is advised by our payment and Financial Technology team whenever situations like this occur. If you still have questions, feel free to reach out to me at [email protected]. Hope to hear from you soon and have a great day!

bridgette
owner en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Housecall Pro is the way to go

4,0 hace 4 meses

Puntos a favor:

It took less than thirty minutes to incorporate the software with my business. The software has many resourceful features for my business. Invoicing is a breeze and customers can pay directly from the link sent to their email.

Contras:

Integration was easy and I did not run into any problems with this software.

Ram
Senior Customer Support Engineer en Países Bajos
Tecnología y servicios de la información, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Review

5,0 el año pasado

Puntos a favor:

HouseCall Pro is very easy to use and user-friendly. User interface is excellent.

Contras:

I really find no issues using HouseCall Pro.

Respuesta de Housecall Pro

el año pasado

Thanks for the review Ram! Happy to see you are enjoying it and its helping your business, and that it is user friendly! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Deidre
Residential and commercial cleaning en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Do Not Use

2,0 el año pasado

Comentarios: They over charge and dont notify you about leads and still charge you even if you don't accept. Customer service was horrible as well.

Puntos a favor:

Nothing at all they are not professional and there customer support sucks.

Contras:

Everything. I did not like them at all 0% rating.

Respuesta de Housecall Pro

hace 10 meses

Hello Deidre! Sorry about your issue around our customer support team. I would be happy to look into the charges you were speaking of, Housecall Pro won't charge without your knowledge. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Naincy
Naincy
Software Developer en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Manages everything on fingers

4,0 hace 2 años

Puntos a favor:

Housecall Pro organised everything easily. It scheduled multiple meetings and calls, perfectly generates invoices and best support in billing and pricing. Customer support solves every query it is an important factor. In it, someone is always available for help.

Contras:

Housecall Pro has no major downfall in it. If go through it in deep so mobile bugs collect my interest in it. but if ignore only that thing so it was the bucket of the facility which is easily understood by my staff members.

Respuesta de Housecall Pro

hace 2 años

Thanks for the review! So glad to hear that you are enjoying the software! Sorry to hear you have had some issues with mobile. Feel free to reach out to [email protected] if you have any other feedback or comments! Have a great day!

Usuario verificado
Usuario de Linkedin verificado
Seguridad informática y de redes, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña
Fuente: GetApp

Beware

1,0 el año pasado

Comentarios: Unpleasantly surprised by House Call Pro. After following their procedures and canceling my service, I was shocked to find an unexpected charge of $406 on my account two months later. It's crucial for businesses to maintain transparency and uphold their end of the bargain. Unfortunately, House Call Pro fell short in this regard. There are plenty of other companies to choose from, and I’d advise prospective customers to think twice before opting for House Call Pro. Mismanagement of financial matters is a red flag. Beware.

Puntos a favor:

we haven't find the house all pro software that user friend

Contras:

House Call Pro doesn't seem worth the risk

Respuesta de Housecall Pro

hace 10 meses

Hello! Thank you for the review, We are sorry to hear that you did not find us helpful for your business! Thanks for giving us a try though. We would be happy to look into this for you, with the charge if you can you send me an email at [email protected] with your name, company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Ronald Abilmar
Ronald Abilmar
Marketing Manager en EE. UU.
Usuario de Linkedin verificado
Software informático, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

The essential tool for my home service business.

5,0 el año pasado

Comentarios: I really like it because it has given me an all-in-one solution for managing my schedule, scheduling client appointments, tracking my work, and getting paid.

Puntos a favor:

I love how I can easily schedule appointments with my clients and keep track of my work and know exactly where I am on my schedule.

Contras:

Conversely, I would like them to have more customization options in terms of the appearance of the generated documents and forms, such as invoices and contracts.

Respuesta de Housecall Pro

el año pasado

Thanks for the review! Happy to see you are enjoying it and its helping your business with scheduling appointments and keeping track of work! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Usuario verificado
Usuario de Linkedin verificado
Ropa y moda, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Too complicated

2,0 hace 2 años

Puntos a favor:

Customer service was about the only thing good about household pro that I could find within the time frame I used it.

Contras:

Where to start? This service was very much pushed on me by these sales rep for the company already even though I was looking at purchasing it and using it myself without it being sold to me after all of the harassing calls and emails spam calls before purchasing or trying a trial I was almost annoyed with it before even starting. My husband and I were looking to streamline his business because he has a lot of different aspects that need to be rolled into one and him and I alone we're not able to do it just ourselves especially when so many questions come in before they turn into customers and after his jobs are done the invoicing and payment issues that we had could have been easily solved with this program but it was just too complicated and pushy on the customers that we did have and even new customers we could have had even with this service we chose to go another route and do not use it anymore just too much and not very simple to somebody who is new to trying to streamline several different aspects of a construction contracting business into one smooth sailing system!:(

Respuesta de Housecall Pro

hace 2 años

Sorry to hear you had those issues with Housecall Pro! One of the things we pride ourselves on is the ease of use and streamlining, so really curious to hear more about how we fell short. If you wouldn't mind, could you email me at [email protected] with your company name and phone number? Curious about your industry as well, you mentioned construction contracting. Hope to hear from you soon!