--- description: ¿Qué piensan los usuarios de Invoca? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Invoca gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Invoca - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Programas para seguimiento de llamadas](/directory/30901/call-tracking/software) > [Invoca](/software/142981/invoca) # Invoca Canonical: https://www.capterra.cl/software/142981/invoca Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/142981/invoca?page=2) > Invoca ayuda a los vendedores modernos a optimizar el paso más importante en el recorrido del cliente: la llamada telefónica. > > Veredicto: 20 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Invoca? Vendedores de empresas y marcas de mercado medio B2C, así como agencias que proporcionan servicios a sectores que venden productos/servicios de alta consideración: servicios financieros, seguros, viajes, telecomunicaciones y salud. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 20 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Invoca - **Ubicación**: Santa Barbara, EE. UU. - **Constitución**: 2008 ## Contexto comercial - **Precio inicial**: US$1,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos, Reino Unido ## Funciones - Creación de informes de llamadas - Enrutamiento de llamadas - Grabación de llamadas - IVR - Identificador de llamadas - Seguimiento de conversión - Seguimiento de llamadas - Seguimiento de palabras claves ## Integraciones (en total: 13) - Adobe Campaign - CAKE - Five9 - Google Analytics 360 - HubSpot Marketing Hub - Kenshoo Infinity Suite - Marin Software - Marketo Engage - Rocket Fuel - Salesforce Marketing Cloud - TUNE - Tealium Customer Data Hub - Webtrends ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Chat ## Categoría - [Programas para seguimiento de llamadas](https://www.capterra.cl/directory/30901/call-tracking/software) ## Categorías relacionadas - [Programas para seguimiento de llamadas](https://www.capterra.cl/directory/30901/call-tracking/software) - [Inteligencia conversacional](https://www.capterra.cl/directory/34395/conversation-intelligence/software) - [Software para pronóstico de ventas](https://www.capterra.cl/directory/30930/sales-forecasting/software) ## Alternativas 1. [Nextiva](https://www.capterra.cl/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [CTM](https://www.capterra.cl/software/152004/call-tracking-software) — 4.6/5 (150 reviews) 3. [JustCall](https://www.capterra.cl/software/157853/justcall) — 4.1/5 (223 reviews) 4. [RingEX](https://www.capterra.cl/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [Readymode](https://www.capterra.cl/software/136728/readymode) — 4.6/5 (136 reviews) ## Opiniones ### "Invoca Review" — 5.0/5 > **Sparsh** | *19 de julio de 2021* | Producción de alimentos | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: It is truly simple to explore through the menus \& filters, with examination and voice calls, you can streamline the whole buy way, snap to call and it is incredibly effective. API, Keyword Tracking, ROI Tracking, IVR etc are best features in this software. > > **Puntos en contra**: CRM, Lead Capture, Multi-campaign, Performance Metrics, Website Analysis etc are some features which lacks here but are present in other tools of in same category. > > A very good tool and fun to use. It gives AI-controlled call following and investigation answers for big business advertisers who need information and attribution for crusades that drive inbound calls. A worthy and recommendable tool. ----- ### "The best experience in telephone connectivity" — 5.0/5 > **Usuario verificado** | *18 de abril de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have more than 3 years dedicated to Telecommunications, I have had the opportunity to have used several software for call centers. With Invoke they have definitely improved communication with customers. With analysis and voice calls, you can optimize the entire purchase path, click to call. It is amazingly efficient, you can understand why customers are calling, so make the respective improvements and offer better service. > > **Puntos en contra**: Invokes offers a unique experience. There is absolutely nothing that you do not like. Makes customer contact ideal before, during and after each phone call. > > With Invoca marketers can get great information about callers and conversations, which can optimize the customer's journey in real time on virtually any channel or device. ----- ### "Great company" — 3.0/5 > **Shaun** | *14 de octubre de 2024* | Banca | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: People and staff are great and very helpful > > **Puntos en contra**: User friendliness, lots of bells and whistles but hard to do some simple things > > Great Team Great product but was too many bells and whistles for what we needed ----- ### "Great way to audit calls and improve in various areas of the company" — 5.0/5 > **Usuario verificado** | *14 de marzo de 2018* > > **Puntos a favor**: I really like that we can customize and test phone numbers and lines so that we can appropriately audit calls. Being able to record calls has allowed us to identify issues when auditing and improve where necessary for our team/company. It's a great tracking system for calls to see whats working and what's not for marketing purposes. > > **Puntos en contra**: One thing I would change is being able to better organize calls. Maybe there is a way, but it's a busy dashboard. Nonetheless, it works great and makes our team better in many ways. ----- ### "Senior Account Manager" — 4.0/5 > **Usuario verificado** | *24 de mayo de 2019* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Invoca is really easy to navigate through the menus. For my role digging into publisher data is key, and for someone who is not usually good at these type of things I find myself hardly stuck at all. Good Support team and informative updates on whats fixed or what is going to be addressed. > > **Puntos en contra**: Not a whole lot but a small thing would be that I don't like having to dig to figure out what my account allows. but that even seems like im trying to say something bad > > Been at RingPArtner for 5 years and we have always used invoca for tracking network calls. Support team and overall performance are consistent and awesome. There is a reason why we stay ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/142981/invoca?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/142981/invoca) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados