---
description: ¿Qué piensan los usuarios de Big Tickets? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Big Tickets gracias a Capterra Chile.
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title: Big Tickets - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de venta de entradas](/directory/30039/ticketing/software) > [Big Tickets](/software/143271/big-tickets)

# Big Tickets

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> Los clientes reciben seguimiento de ventas en tiempo real, marketing social automatizado, emisión de entradas móviles y control de acceso.
> 
> Veredicto: 20 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Big Tickets?

Festivales, eventos de comida y bebida, recintos y espacios no tradicionales, conferencias, artes escénicas, organizaciones sin ánimo de lucro.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.9/5** | 20 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Big Tickets
- **Constitución**: 2004

## Contexto comercial

- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 11-50
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Asientos reservados
- Barcode/Ticket Scanning
- Gestión de datos del cliente
- Gestión de promociones
- Gestión de páginas web

## Integraciones (en total: 9)

- AdRoll
- Google Analytics 360
- Meta for Business
- PayPal
- PayPal Enterprise Payments
- Square Payments
- Stripe
- Zapier
- authorize.net

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software de venta de entradas](https://www.capterra.cl/directory/30039/ticketing/software)

## Alternativas

1. [Eventbrite](https://www.capterra.cl/software/114949/eventbrite) — 4.6/5 (5748 reviews)
2. [Purplepass](https://www.capterra.cl/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews)
3. [TicketSource](https://www.capterra.cl/software/143073/ticketsource) — 4.8/5 (533 reviews)
4. [Fienta](https://www.capterra.cl/software/171132/fienta) — 4.8/5 (163 reviews)
5. [Showpass](https://www.capterra.cl/software/153637/showpass) — 4.7/5 (406 reviews)

## Opiniones

### "Great Service" — 4.0/5

> **Andrew** | *14 de diciembre de 2018* | Recaudación de fondos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I’ve used Big tickets for events all over the country for 5 years now and they are great. The customer service is incredible and their staff is always eager to help me find solutions to any problem. The website is intuitive and easy to use, and the ability to turn any phone into a ticket reader is awesome\!\!\!
> 
> **Puntos en contra**: The only issues I’ve had is pulling demographic information from my ticket holders. The dashboard sometimes shows different data than the reports. And I have a one or two minor glitches the ticket scan data uploading to the serving. But like I said, it’s very minor.
> 
> I produce charity events for hospitals and cancer research facilities all over the country. Even when I use BigTickets to help me fulfill free tickets for my participants (for which they don’t get a cut) their staff still goes out of their way to help me find solutions that work for me. Not mention the support during the event\! We used a big competitor to Big Tickets one year and had an issue during the event, but couldn’t get any support on the weekend. Big Tickets is always available, if not physically present at the event. I won’t use anyone else\!

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### "Great team service." — 5.0/5

> **Usuario verificado** | *19 de junio de 2018* | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Provides lots of functionality that can be used to increase ticket sales.    Onsite staff is knowledgeable and experienced.  Also like the new phone app.
> 
> **Puntos en contra**: None  really.  Just waiting for more additional features that can help us grow our business.   Can't wait to see what comes next.
> 
> Functionality and different measurements and comparison features.

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### "I've been working with Xorbia Tickets for over 4 years. They've been a great partner\!" — 5.0/5

> **Korey** | *30 de noviembre de 2017*
> 
> **Puntos a favor**: I love the analytics and comparative analysis features. They are super easy to find, read and interpret. Also the customer support is top-notch - I don't think it's ever taken more than 30 minutes to get an email response from the support team about any issue. The Fanalytics feature is also fun to play with. &#10;&#10;Also, the xorbia team is great about helping to provide marketing support for local events. Our company couldn't have grown to the size it is now without using Xorbia Tickets\!
> 
> **Puntos en contra**: The only things that I'd like to see improved are some of the third party integrations (IE: mailchimp and Facebook) those features are the only advantage (in my opinion) that Eventbrite has.

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### "My Company Loves Big Tickets\!" — 5.0/5

> **Hannah** | *14 de diciembre de 2018* | Relaciones públicas y comunicaciones | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I've used Big Tickets as a consumer and an event host and I love how user-friendly it is on both ends. Big Tickets keeps the fees low for event hosts and customer service is always readily available. I work with Will here in Atlanta and he's always been available to answers questions as well as help boost the event to the front page and/or e-blasts that go out to Atlanta consumers.
> 
> **Puntos en contra**: Overall, I've not had a bad experience with the software. I think a few people were confused when the name changed but that's about it.

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### "Absolutely love this software\!" — 5.0/5

> **Julie** | *30 de noviembre de 2017*
> 
> **Puntos a favor**: We've partnered with Xorbia since before I was on the team, and they have consistently been awesome to work with and always willing to help us. We've had great experiences and interactions with our account manager\! He's truly helped us customize the ticket buying experience for our guests. Xoriba personnel have even attended events to help our newer members of our team too, and provided great insight into streamlining our ticket lines.  The platform itself easy to use, and data is instantaneous.  We've been satisfied with the product and their customer service\!

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## Enlaces

- [Ver en Capterra](https://www.capterra.cl/software/143271/big-tickets)

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