--- description: ¿Qué piensan los usuarios de Nutshell? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Nutshell gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de contactos](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://www.capterra.cl/software/144340/nutshell Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.cl/software/144340/nutshell?page=2) > Nutshell ama a los equipos de ventas y los equipos de ventas aman a Nutshell. Las mejores herramientas de tu clase, las integraciones que ahorran tiempo y la asistencia en vivo de primera clase. > > Veredicto: 623 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Nutshell? Nutshell es una potente herramienta de gestión de clientes y CRM para equipos de ventas. A los equipos entrantes, salientes o externos les encanta Nutshell porque es fácil y divertido de usar, simple de configurar y te mantiene enfocado. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 623 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Nutshell - **Ubicación**: Ann Arbor, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: US$13,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, España, Estados Unidos, Finlandia, Francia, Noruega, Reino Unido, Suecia ## Funciones - A/B Testing - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Almacenamiento de documentos - Análisis de campañas - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - CAN-SPAM Compliance - Campos personalizables - Captura de clientes potenciales - Contactos compartidos - Creación de informes/análisis - Cualificación de leads - Distribución de clientes potenciales - Editor WYSIWYG - Generación de clientes potenciales - Generación de clientes potenciales - Gestión de actividad de ventas - Gestión de calendarios - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de flujos de trabajo - Gestión de oportunidades - Gestión de suscriptores - Gestión de tareas - Gestión del pipeline - Gestión del pipeline de ventas - Importación y exportación de datos - Informes de ventas - Informes personalizables - Marketing por correo electrónico - Mobile Optimization - Métricas de rendimiento - Panel de actividades - Presupuestos y estimaciones - Previsión de ventas - Procesamiento de lotes - Programación de campañas - Páginas de aterrizaje y formularios web - Segmentación - Segmentación de clientes - Segmentación de clientes potenciales - Seguimiento de interacciones - Seguimiento por correo electrónico - Sistema de calendarios o recordatorios - Third-Party Integrations … y 1 características más ## Integraciones (en total: 100) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze - Calendly … y 85 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de gestión de contactos](https://www.capterra.cl/directory/30016/contact-management/software) ## Categorías relacionadas - [Software de gestión de contactos](https://www.capterra.cl/directory/30016/contact-management/software) - [Software CRM](https://www.capterra.cl/directory/2/customer-relationship-management/software) - [Herramientas de email marketing](https://www.capterra.cl/directory/30013/email-marketing/software) - [Sistemas automatizados de ventas](https://www.capterra.cl/directory/12/sales-force-automation/software) - [Software CRM online](https://www.capterra.cl/directory/30072/online-crm/software) ## Alternativas 1. [Bigin by Zoho CRM](https://www.capterra.cl/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 2. [HubSpot CRM](https://www.capterra.cl/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.cl/software/61368/salesforce) — 4.4/5 (18806 reviews) 4. [Zoho CRM](https://www.capterra.cl/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 5. [eWay-CRM](https://www.capterra.cl/software/152769/eway-crm) — 4.5/5 (825 reviews) ## Opiniones ### "We love Nutshell\!" — 5.0/5 > **Michael** | *20 de agosto de 2026* | Impresión | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Nutshell is very user friendly and feature rich. We love calling and recording through the system especially. > > **Puntos en contra**: We haven't really had a con as of yet, but i'm sure eventually one will develop. I will update my rating when that happens. > > Overall, I couldn't be happier about going with Nutshell. Their training and customer service has been wonderful as well. ----- ### "Phenomenal solution at a great price" — 5.0/5 > **Antonia** | *18 de agosto de 2026* | Ropa y moda | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Nutshell is a powerful and easy to use solution. It's super quick and easy to set up and use. It has all the CRM features our business needs and is a perfect solution for everything we wanted when we set out to evaluate different options. It's also 100% reliable and offers good and fast customer service. Their marketing and analytics features are great and easy to use and we dropped our newsletter service and moved everything over. In the last year or so they added a ton of new features that we're considering - SMS, AI, invoicing, chat agents, and IG/FB/WhatsApp integration. Extraordinarily high value for the price and a perfect solution for our business. > > **Puntos en contra**: I wish it was slightly more integrated with our email so we don't need to manage 100% of it in a separate window. It's easy when my assistant does it, but me manually updating all the leads is time consuming. > > Love it and highly recommend. The design is easy on the eye and intuitive, packed with tons of features and great analytics. They recently built out a suit of new features for prospecting, sales and customer service and they keep adding stuff to it. ----- ### "Great for retail, not for service companies" — 3.0/5 > **Usuario verificado** | *18 de diciembre de 2025* | Construcción | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: All in one platform for leads and email management. It is nice to be able to contact people directly from the lead pages. > > **Puntos en contra**: UI, support (lack of), reporting limitations and inaccurate data, minimal options for customizing email sequences simply > > Overall, it has worked for what we have needed it these last few years. We have outgrown the capabilities and have explored other options as this is not built for a service company (as told to us by our support team at Nutshell). This is built for retail, and any solution we have asked to have implemented has been met with "Nutshell isn't built for that, why would you want to do that" and it just doesn't fit our needs anymore. ----- ### "Fantastic CRM Software 10/10" — 5.0/5 > **Marcus** | *21 de febrero de 2026* | Servicios individuales y familiares | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Nutshell is adding AI in a way that truly makes sense - especially with automatic transcripts and call logging. It’s not just a gimmick; it’s practical, accurate, and incredibly helpful. Being able to search transcripts, review summaries, and see calls automatically logged gives me confidence that every interaction is documented properly. It’s modern CRM done right. > > **Puntos en contra**: If I was being a bit picky, I’d say I sometimes wish I could customise the transcript formatting just a little more - maybe adjust spacing or highlight sections differently. But that’s genuinely nit-picking, because the feature itself works flawlessly. > > What I love most about Nutshell is the interface - it’s clean, intuitive, and genuinely easy to use. From the moment I logged in, everything felt logical and straightforward, without the overwhelm that comes with many other CRMs. I was able to get fully set up in less than a day, which says a lot about how well it’s designed. There’s no steep learning curve, no endless tutorials required - just a system that makes sense straight away. It allows me to focus on running my business rather than figuring out software, and that simplicity is what really sets it apart. ----- ### "SonarMD x Nutshell" — 4.0/5 > **Samantha** | *21 de diciembre de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Nutshell is fairly easy to use, even for people who are not familiar with CRM services. I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the sales team. > > **Puntos en contra**: Sometimes it is difficult to pull reporting information and then to have that be cross functional with Excel. I also wish we would get a weekly activity summary. > > Overall, we have had a good experience with Nutshell and appreciate the efforts to solve problems in a timely fashion when they arrive and adapt functions if we have a product improvement suggestion. ----- Página: 1 de 26\ Siguiente: [Página siguiente](https://www.capterra.cl/software/144340/nutshell?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/144340/nutshell) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados