¿Quién usa Nutshell?

Nutshell es una potente herramienta de gestión de clientes y CRM para equipos de ventas. A los equipos entrantes, salientes o externos les encanta Nutshell porque es fácil y divertido de usar, simple de configurar y te mantiene enfocado.

¿Qué es Nutshell?

En pocas palabras, es el equipo de ventas esencial de CRM. Muévete más rápido, trabaja de forma más inteligente y cierra más acuerdos con las mejores herramientas de tu clase, las integraciones que ahorran tiempo, la automatización de ventas y la asistencia en vivo de primera clase. Nutshell ama a los equipos de ventas y los equipos de ventas aman a Nutshell. No lo tomes de esta empresa, tómalo de miles de empresas que crecen todos los días con Nutshell. Solo necesita un CRM que lo entienda bien y lo haga bien: eso es Nutshell. — Kristen Hay, Bloomerang.

Información sobre Nutshell

Nutshell

http://www.nutshell.com

Fundada en 2009

Resumen de precios de Nutshell

Nutshell no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Nutshell está disponible a partir de US$19,00/mes.

Vídeo de Nutshell
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Precio inicial

US$19,00/mes

Versión gratuita

No

Prueba gratis

Implementación

En la nube, SaaS, web

Móvil: nativo de iOS

Móvil: nativo de Android

Formación

En directo en línea

Seminarios web

Documentación

Asistencia

Horas laborables

En línea

Funciones de Nutshell

  • Acceso móvil
  • Almacenamiento de documentos
  • Evaluación de clientes potenciales
  • Generación de clientes potenciales
  • Gestión de tareas
  • Gestión del territorio
  • Integración de automatización de marketing
  • Integración de chat interno
  • Integración de redes sociales
  • Marketing por correo electrónico
  • Presupuestos y ofertas
  • Segmentación
  • Sistema de calendarios o recordatorios

Lista completa de Software CRM

  • Base de datos de contactos
  • Búsqueda de clientes potenciales
  • Búsqueda/filtro
  • Contactos compartidos
  • Gestión de clientes potenciales
  • Gestión del pipeline de ventas
  • Importar/exportar contactos
  • Segmentación
  • Seguimiento de interacciones

Lista completa de Software de gestión de contactos

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Reseñas de Nutshell

Mostrando 5 de 349 reseñas

En general
4,2/5
Facilidad de uso
4,2/5
Atención al cliente
4,2/5
Funcionalidades
3,8/5
Relación calidad-precio
4,2/5
Marilyn H.
Global Sales Director
Servicios financieros, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 05-03-2020

"Bang for your Buck"

Comentarios: Great! It helps the team stay on track whether it's sales or implementation.

Puntos a favor: Reporting and filtering reports.
Keeping a track record of our leads.

Contras: Have to move over to pro to get more then one sales process. Pro is so expensive.

  • Fuente de la reseña 
  • Publicado el 05-03-2020
Bill P.
Senior Leadership Consultant
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 02-11-2018

"Great Feature-set Without Complexity"

Comentarios: I run a global consulting practice with hundreds of corporate clients and thousands of individual relationships that I manage. Nutshell lets me manage it all. It's my dashboard for everything in my company. It's entry-level rate is worth every penny.

Puntos a favor: I've used Nutshell for three separate businesses that I've run or owned. Each one considered a small to medium-sized business. Nutshell is perfectly suited to us because it's lightweight and easy to learn. It doesn't require an in-house expert on the app (like SalesForce). It's basic feature-set is all I've ever needed, and the support is terrific. Real people at the end of the phone, with fast responses. And, it's made in Michigan! It has a lot of simple customizations that I use; workflow, custom fields, leads, etc.

Contras: Integrations are somewhat limited, but still, plenty to work with. I'd like an integration to RingCentral's app. Also, it doesn't' handle subsidiary company relationships well. I've had to create a workaround with tags to help connect them.

  • Fuente de la reseña 
  • Publicado el 02-11-2018
Prescott P.
President
Minería y metalurgia, 13-50 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    2/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    4/5
  • Relación calidad-precio
    3/5
  • Probabilidad de recomendación
    4/10
  • Fuente de la reseña 
  • Publicado el 08-05-2017

"leads don't allow you to easily sell services, only products. After sale service is hindered."

Comentarios: We get a cost effective CRM that frees up cash flow for use elsewhere in our business.

Puntos a favor: Nutshell offers a unique ability to tag people in activities and run reports on calling activities for my sales reps.

Contras: Every lead typically has a company or contact. But if you don't save the activity in the lead, and instead under the company or individual contact, you can't see it when your client calls in regarding the sale they want service for, so your customer service is hindered and your sales people look like they don't know the history of the account. It's embarrassing to use this software because Nutshell says they are only helping to land the sale, not support it, but this mindset about how they build their software results in a horrible disconnect with regards to how we are forced to serve our customers, and thus we are using a CRM that doesn't support the full life cycle of a sale. We keep hoping Nutshell will fix this and improve because their customer service is great, and their people mean well, but after several years of patiently waiting, we are concerned that we may never see this problem fixed. The mobile app also has so many glitches with the UX that it can't even compare the experience to how you can use leads in a web browser. Further, when we have a customer call in to ask about their account, the recent leads puts the oldest first in the list, which means we have to scroll through several hundred orders just to open the last order we did for that client. If you are trying to sell to a major corporate account with multiple facilities / departments, forget it with Nutshell; linking subcompanies / vendors / partners / other locations is a nightmare in Nutshell.

  • Fuente de la reseña 
  • Publicado el 08-05-2017
John G.
Managing Partner
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
  • Calificación global
    5/5
  • Facilidad de uso
    5/5
  • Características y funcionalidades
    5/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    5/5
  • Probabilidad de recomendación
    10/10
  • Fuente de la reseña 
  • Publicado el 02-07-2020

"A Full Featured Sales CRM"

Comentarios: Our sales staff was apprehensive at first as there were lots of bells & whistles and a little worn out with the previous jumps from one CRM to the other. But within two weeks everyone fell in love with Nutshell and completely on board significantly contributing to an increased close ratio.

Puntos a favor: This CRM walks the less experienced sales rep through the entire sales process even recommending when to follow up even suggesting additional steps should be taken to get to the close. Upon close it automatically updates the customer database and the task management features facilitate the onboarding process. It also has a neat "Click-to-Call" feature that calls and optionally records directly from your prospect list providing an excellent sales training vehicle.

Contras: We would like to have seen the developers respond more quickly to feature suggestions but as a Sales CRM it is untouchable.

  • Fuente de la reseña 
  • Publicado el 02-07-2020
Steven S.
Chief Engagement Officer
51-200 empleados
Ha utilizado el software durante: Más de dos años
  • Calificación global
    4/5
  • Facilidad de uso
    4/5
  • Características y funcionalidades
    3/5
  • Asistencia técnica
    5/5
  • Relación calidad-precio
    4/5
  • Probabilidad de recomendación
    8/10
  • Fuente de la reseña 
  • Publicado el 17-11-2017

"Fantastic small/medium-sized-biz CRM"

Comentarios: New sales people are able to jump right in with minimal training. Workflows are customizable, and tracking prospect information is a breeze.

Puntos a favor: Nutshell has been great for our software firm as it grew from a startup to a mid-market company. Nutshell is very similar to us in age, culture, feature philosophy, etc. so I always enjoy interacting with the team. The Support (via chat and email) is excellent and they are always willing to hear new feature ideas and requests. The affordability makes it a great first CRM for new and small businesses.

Contras: Importing can sometimes result in a lot of duplicate leads, so data cleanliness becomes a bit of an issue as you grow. Reporting has some room to grow but it's not too bad right now.

  • Fuente de la reseña 
  • Publicado el 17-11-2017