Uscreen

The Platform I've Always Needed

Puntos a favor:

It's the exact system I need for my membership. I wanted to create a Netflix for podcasters, and even built out a version one on top of WordPress. But Uscreen does everything I need it to do and more. It was a no-brainer for me to switch.

Contras:

I'd love an importer for Vimeo to Uscreen, and the ability to make some videos public and embeddable on other websites.

Tiffany Hansen Uscreen Review

Comentarios: Overall, my experience with Uscreen has been great! I like how much I can provide to my members. In fact, there are a couple features on Uscreen I have not been able to use quite yet but I'm excited about their feature and when I get to the point of being able to put them to use.

Puntos a favor:

The thing I like most about the Uscreen platform is the way I can connect with my members. Being able to connect with my members via Zoom and hearing their questions, being able to communicate with them more efficiently, has been a gamechanger. The members really appreciate it too.

Contras:

The platform does not have the opportunity to provide documents unless said document is attached to a video. With what I do, I provide a lot of documents such as patterns, charts, worksheets, and forms that don't naturally have a video to attach to sometimes and I have to spend extra time creating some kind of video just to provide a document to my members. It's cumbersome.

BEST membership + app on the market

Comentarios: Absolutely love Uscreen and the app I've built!

Puntos a favor:

I love how user-friendly Uscreen is for our members and their team is an incredible support. They are always extremely helpful when our team needs something in order to make my membership + app the biggest success!

Contras:

If you're not into marketing or Tech so much, you may want to outsource some of the work to apply for the app store and getting your membership off the ground.

Coming from Vimeo OTT, wish I hadn't of switched

Comentarios: Migration was the biggest headache I’ve ever encountered. The Apps and Webs team were disconnected and virtually no communication leaving a lot to error. Support queries take days, hours, and weeks. Their staff take the weekend off and sign-off after 5pm. If something happens after hours or over the weekend don’t count on it being addressed. You can guarantee to lose business in the transfer, especially from Web subscribers. Uscreen says that a Stripe migration is ‘simple’, but it’s far more complex than they lead you to believe. From a platform perspective:
Uscreen’s perks are the calendar and Community, however Vimeo customers will have complaints about that — and when you try to raise these issues with the AI Bot that Uscreen uses for Support — they go nowhere. They have an alleged “feature request” button where you can request things like different roles for your employees/team, a deep dive into customer information, but they never go anywhere, and don’t count on a Uscreen employee reaching out to you to confirm receipt or even discuss potential changes to their system that could be beneficial (and not to mention, compete with their largest competitor - Vimeo.) All in all, if you’re thinking about doing it. Don’t.

Puntos a favor:

Some features are nice: Calendar & Community, but that's about it.

Contras:

- Poor support. - Employees who aren't bots seem overworked and not enthusiastic about their work. - The migration process was far from seamless. - Content management requires additional steps: For example, you cannot simply 'delete' a video from a Category. And you can't have a Collection within a Collection.

UScreen for On-Line Fitness

Comentarios: I have enjoyed the experience with UScreen. Overall, it was a great experience and brought a level of expertise and professionalism to my business.

Puntos a favor:

I love the professionalism of the site. The ease of use is incredible and it looks so impressive to clients.

Contras:

I would like more help with marketing vs. self-taught. As I am so busy, I find that I am doing bare minimum and not taking full advantage of all that the platform has to offer.

Pro video hosting solution for dedicated membership sites

Comentarios: Professional, proactive, personal ... and pricey. But having access to such a reliable platform with so few technical issues and simple workflow saves you time, so you can be more effective as a creator/publisher. Uscreen just works.

Puntos a favor:

Support is absolute 5*, blazing fast and smart. This retains my business more than anything. I also have a Customer Success manager who was assigned to my account to help me find ways to succeed in my business using Uscreen.

Contras:

Lack of 'online course' features that would transform the video catalogue into a series of linked courses, with gamification, quizzes and level tests to encourage users to revisit the platform to take the next step in their learning progression. The Community integration (chatroom) lacks rich media support options and is a bit too basic.

Hope this helps

Comentarios: There are pros and cons to Uscreen, but once you're a member there is a lot of support to help make your membership succeed.

Puntos a favor:

Uscreen has been our video hosting website since we October 2022. The website and back-end interface are user-friendly enough, allowing us to focus on creating quality content without much technical issues. Their customer support is always helpful and responsive. We chose Uscreen for its community features, and the ability for our audience to comment on specific videos has fostered a strong sense of engagement and community.

Contras:

Despite its strengths, Uscreen has some notable downsides. The analytics are not as detailed or informative as we would like, although we are hopeful about the improvements they're making. The most significant drawback has been the outrageous increase in cost per subscriber. This substantial hike was difficult to budget in since our operations costs are already very high, but we decided to stay with Uscreen due to the overall benefits. While there are areas needing enhancement, such as analytics, back end community notifications and pricing, we are overall happy with them. I really miss when Uscreen had their community on Facebook, I feel like there's a lack of interaction on their Uscreen community since we had the switch.

The ultimate white-label streaming platform

Puntos a favor:

Very user-friendly both for admins and customers. They are the epitome of a white label product - we have been able to customize time and again to fit our product and our brand. The Uscreen team is always adding new features and upgrades.

Contras:

I only have good things to say. When there has a been any issue, they are quick to respond.

Loving it so far!

Comentarios: Onboarding has been a smooth process and I was kept informed all the way. I have connected with other creators in a short time.

Puntos a favor:

So user friendly, the support and community.

Contras:

Could be some additional features but I also wouldn’t want to take away their niche.

You will not regret your decision to work with Uscreen.

Comentarios: We have a dedicated account manager who has guided us through each step and been able to answer all of our questions and concerns. Deciding to move our service to Uscreen was a big, but easy decision to make, due to their support. We will finally be able to launch our mobile apps, because of how simple they make it. Outstanding support overall!

Puntos a favor:

They have team members available at a variety of hours, because they are located around the world. The team is not only knowledgeable, but they provide outstanding support from the start.

Contras:

We don't have any complaints at this point.

Highly recommend!

Comentarios: Love it! I'm not that confident technically but it is all so easy to work my way around, the customer service, support and help area is so extensive that you simply can't go wrong. Highly recommend.

Puntos a favor:

The customer service is excellent. The team is so helpful and genuinely engaged in making sure you get the most out of the system. They listen to feedback, are incredibly responsive to suggestions. I also love how easy it is to set up and get going, then add additional services as you develop.

Contras:

Not really a con, but they are still working out some quirks with the app which do impact end user functionality. But not enough for me to even consider changing platforms!

Great product!

Comentarios: Very pleased with it and has improved a lot over the years.

Puntos a favor:

It is easy to use and it has so many great features that other services don't have.

Contras:

Their mobile livestreaming option only allows streaming in vertical mode and not horizontal mode.

A game changer for my business

Comentarios: 100% a happy camper! I am a huge fan and will be for years to come! Thank you Uscreen!

Puntos a favor:

From sales to customer migration to deployment to mobile app development, every step along the way has been a top notch experience. I received tremendous support at every step with precise documentation and helpful humans. Transitioning from a different platform to Uscreen was seamless and since the upgrade my online business has almost tripled in revenue!

Contras:

Compared to other platforms, the Community feature is still relatively simple. I wish there were more robust features such as private messaging and screen sharing like Discord.

Best Choice for Creating Your Own Membership Platform

Comentarios: I've had a really good experience with Uscreen and will continue to use this site to host my membership platform

Puntos a favor:

Uscreen makes it super easy to setup your own platform and the controls in the backend make it easy to manage as a solopreneur. They go above and beyond to help you get you up to speed on how to use Uscreen and they're quick to respond if I have any questions or concerns.

Contras:

I would love more features to be able to sort and drip email campaigns to my leads within Uscreen so I don't have to use a different email software

If you're looking to start your own membership, I recommend Uscreen!

Puntos a favor:

I have been using the Uscreen platform for over 3 years and I am really happy to host my membership platform on it. I find the framework really user friendly. There are plenty of in built marketing tools to help with automations and also to reduce churn. I've also found the customer service/teach team support to be second to none - speedy responses with a genuine desire to help! I also recently found out about Membership + which is Uscreen's support community group full of resources to help encourage and inspire membership owners! If you're looking to start your own membership, I would have no hesitation to recommend Uscreen!

Contras:

I really don't have any cons. I have a few suggestions for requests that I have made to the tech request team that my membership would really benefit from.

Uscreen helps us reach the 70+ market with an easy and intuitive interface

Comentarios: We have been with uscreen for over 4 years after being with Vimeo ondemand for over 2 years. And 2 years of a homegrown solution. The functionality of uscreen over those two options is a difference of night and day. We especially like the separate bundle purchase option in addition to lots of subscription options. We LOVE the tech support team. They are VERY responsive, knowledgeable and always keep us in the loop on outstanding issues.

Puntos a favor:

The visual layout of the videos is very easy to navigate for our older subscriber population.

Contras:

The cost of customer support if we chose to have our users be in contact directly with the uscreen tech reps.

Seamless Video Hosting and Management

Puntos a favor:

As a fitness enthusiast and content creator, I've relied on Uscreen as my go-to platform for hosting and managing my workout videos. This all-in-one software solution has revolutionized the way I deliver content to my audience, offering an intuitive and user-friendly experience from start to finish. Uscreen's user interface is brilliantly designed, making it incredibly easy to navigate. Setting up my channel and uploading videos is a breeze, thanks to the platform's straightforward layout and step-by-step guidance. Whether you're tech-savvy or a newcomer to video hosting, Uscreen's user-friendly design ensures a seamless onboarding process. One of the standout features of Uscreen is its customization options. I appreciated the ability to personalize my channel with my brand colors, logo, and unique styling. This allowed me to maintain consistency with my brand identity, providing a professional and cohesive viewing experience for my audience. The platform's video management tools are robust yet simple to use. Organizing and categorizing my workout videos became effortless with Uscreen's tagging and playlist features. This made it convenient for my members to find specific content and navigate through different workout programs easily. Uscreen also excels in its monetization options. I was impressed by the flexibility it offers in terms of pricing models, allowing me to sell subscriptions, one-time purchases, or even offer rentals for specific videos or workout programs. The integrated payment processing system streamlined transactions, making it hassle-free for both me and my customers. Furthermore, the analytics provided by Uscreen are comprehensive and insightful. Tracking viewer engagement, subscription metrics, and revenue became an integral part of refining my content strategy and understanding my audience's preferences better. Customer support is another area where Uscreen shines. Whenever I encountered an issue or had a question, their support team was quick to respond and provided helpful guidance to resolve any concerns promptly. Uscreen has stepped it up a notch this year with weekly office hours, hosted masterminds, and a wide range of tutorials to help us small business owners grow. The community feature has been amazing and so helpful.

Contras:

The pricing is a bit high at first but return on investment happens quickly with the teams help.

Uscreen brings the power of the big boys to the people.

Comentarios: What makes Uscreen great is the people that work there. Every single one of them have been great, gave me great advise and went out of there way to solve problems.

Puntos a favor:

Uscreen can pretty much do everything. It takes a little while getting used to it but when you do it's such a powerful tool. It has made such an impact on my life.

Contras:

They don't have multi-currency this has really prevented us taking clients on from other countries.

It's been a transformative Experience with Uscreen!

Comentarios: Since integrating Uscreen into my IG Content Club in July, the experience has been incredible. The platform's user-friendly interface and visually appealing layout make content management a breeze. My members have expressed immense satisfaction, particularly with the convenient access to content through the mobile app. Uscreen's customer success team deserves special mention for their exceptional support, making my journey from onboarding to regular check-ins smooth and hassle-free. Moreover, the addition of live streaming services has greatly enhanced our offerings, and the responsiveness of the customer support team during any issues has been commendable. Uscreen has truly redefined our content delivery experience.

Puntos a favor:

Dashboard and backend, customer support and customer success teams, content management, live stream functionalities, and community!

Contras:

It's not a dislike, but it would be great if besides just hosting videos we could host products. In my membership I give access to other resources like templates, prompts, etc and there is nowhere to share this without having to create a video!

Great platform!

Puntos a favor:

There are always updates that are being done. That is great so that our team can always have new features!

Contras:

Some of the old features are not being updated and kind of old-school but still functioning.

Review after using Uscreen for 2 years

Comentarios: Overall, Uscreen is incredible and I would highly recommend them!

Puntos a favor:

We've hosted our membership with Uscreen for 2 years now, and every step has been a truly enjoyable experience. The platform is easy to use, yet full of incredible video and marketing features which have helped us grow beyond expectations. They're always innovating and adding new tools to the site, and the customer support team surpasses anything else - they're quick to respond and eager to help with anything.

Contras:

Although the regular price for just a membership website is fairly reasonable, launching an app is quite (understandably) pricey and outside many creator's budget.

First Time Launching A Product via Uscreen

Comentarios: Still too soon to judge our overall experience with Uscreen, but very happy so far.

Puntos a favor:

Absolutely phenomenal onboarding, setting it up and launching was a lot less stressful than we thought. Super impressed by the Uscreen onboarding specialists. Uscreen really takes product feature suggestions and implement them well

Contras:

Less responsive on the native app issues and slow response time on technical issues in general

Uscreen was exactly what I was looking for...

Puntos a favor:

Uscreen was exactly what I was looking for in my membership site. I took a LONG time comparing and weighing the options, talking to other people, and I did not make the wrong choice. The customer support is wonderful. I’m currently a one-person team and it’s extremely helpful to be able to get answers quickly. My customer success manager has been great from the beginning, too. The platform has been intuitive to use, and there are tutorials for the things that are not. They are always adding more features, and their membership community is helpful for new ideas and ways to grow.

Contras:

Cost can be high, but you get what you pay for.

Amazing platform!

Comentarios: An incredible platform with an incredible team behind it. We’ve been long time customers of Uscreen and seen it grow, as our business grew with them. As long as we can we’ll stay with them.

Puntos a favor:

The ease of use, the incredible team behind it, and all of the features available on it.

Contras:

I have nothing that I like the least about Uscreen

Uscreen – A Premium, User-Friendly Platform with Exceptional Support

Comentarios: My overall experience has been excellent. It was so easy to input content and create a platform that looks professional. Now, I’m in the process of marketing it, and I couldn’t be more satisfied. Rob is amazing, and the Uscreen team is always looking for ways to help. They genuinely want you to succeed and are always ready to offer support in any way possible.

Puntos a favor:

What I liked most about Uscreen is the website builder that comes integrated with the platform, making it incredibly easy to use and upload content. The platform is premium in quality, and their customer support is outstanding.

Contras:

Honestly, there's nothing I dislike about Uscreen.