---
description: ¿Qué piensan los usuarios de Helpy? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Helpy gracias a Capterra Chile.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpy - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de help desk](/directory/30008/help-desk/software) > [Helpy](/software/149741/helpy)

# Helpy

Canonical: https://www.capterra.cl/software/149741/helpy

> Servicio de ayuda moderno, de código abierto y multilingüe, que incluye tickets de correo electrónico, base de conocimientos y comunidades de asistencia.
> 
> Veredicto: 0 usuarios lo han valorado con \*\*\*\*. De los mejores valorados en **Calidad general**.

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## Vista rápida

### ¿Quién usa Helpy?

Startups, agencias, proveedores de aplicaciones y servicios web.

## Sobre el proveedor

- **Empresa**: Helpy
- **Constitución**: 2016

## Contexto comercial

- **Precio inicial**: US$99,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Alerts/Escalation
- Comunicación multicanal
- Creación de informes/análisis
- Enrutamiento automatizado
- Gestión de SLA (Service Level Agreement)
- Macros y modelos de respuestas
- Portal de autoservicio

## Categoría

- [Software de help desk](https://www.capterra.cl/directory/30008/help-desk/software)

## Alternativas

1. [Zendesk Suite](https://www.capterra.cl/software/164283/zendesk) — 4.4/5 (4072 reviews)
2. [Milvus](https://www.capterra.cl/software/202528/milvus) — 4.8/5 (298 reviews)
3. [Freshdesk](https://www.capterra.cl/software/124981/freshdesk) — 4.5/5 (3408 reviews)
4. [LiveAgent](https://www.capterra.cl/software/102188/liveagent) — 4.7/5 (1753 reviews)
5. [BeyondTrust Remote Support](https://www.capterra.cl/software/86962/bomgar) — 4.6/5 (2009 reviews)

## Enlaces

- [Ver en Capterra](https://www.capterra.cl/software/149741/helpy)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/149741/helpy> |
| de-AT | <https://www.capterra.at/software/149741/helpy> |
| de-CH | <https://www.capterra.ch/software/149741/helpy> |
| en | <https://www.capterra.com/p/149741/Helpy/> |
| en-AE | <https://www.capterra.ae/software/149741/helpy> |
| en-AU | <https://www.capterra.com.au/software/149741/helpy> |
| en-CA | <https://www.capterra.ca/software/149741/helpy> |
| en-GB | <https://www.capterra.co.uk/software/149741/helpy> |
| en-IE | <https://www.capterra.ie/software/149741/helpy> |
| en-IL | <https://www.capterra.co.il/software/149741/helpy> |
| en-IN | <https://www.capterra.in/software/149741/helpy> |
| en-NZ | <https://www.capterra.co.nz/software/149741/helpy> |
| en-SG | <https://www.capterra.com.sg/software/149741/helpy> |
| en-ZA | <https://www.capterra.co.za/software/149741/helpy> |
| es | <https://www.capterra.es/software/149741/helpy> |
| es-AR | <https://www.capterra.com.ar/software/149741/helpy> |
| es-CL | <https://www.capterra.cl/software/149741/helpy> |
| es-CO | <https://www.capterra.co/software/149741/helpy> |
| es-CR | <https://www.capterra.co.cr/software/149741/helpy> |
| es-DO | <https://www.capterra.do/software/149741/helpy> |
| es-EC | <https://www.capterra.ec/software/149741/helpy> |
| es-MX | <https://www.capterra.mx/software/149741/helpy> |
| es-PA | <https://www.capterra.com.pa/software/149741/helpy> |
| es-PE | <https://www.capterra.pe/software/149741/helpy> |
| fr | <https://www.capterra.fr/software/149741/helpy> |
| fr-BE | <https://fr.capterra.be/software/149741/helpy> |
| fr-CA | <https://fr.capterra.ca/software/149741/helpy> |
| fr-LU | <https://www.capterra.lu/software/149741/helpy> |
| pt | <https://www.capterra.com.br/software/149741/helpy> |
| pt-PT | <https://www.capterra.pt/software/149741/helpy> |

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