--- description: ¿Qué piensan los usuarios de Waitwhile? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Waitwhile gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waitwhile - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/30671/customer-experience/software) > [Waitwhile](/software/152494/waitwhile) # Waitwhile Canonical: https://www.capterra.cl/software/152494/waitwhile Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/152494/waitwhile?page=2) > Plataforma inteligente de gestión de colas y aplicación de lista de espera. > > Veredicto: 63 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Waitwhile? Cualquier negocio que gestione colas de invitados/colas de personas sin cita previa/listas de espera: restaurantes, barberías, salones de belleza, escuelas, servicios de alquiler, eventos, hospitales, comercios minoristas y muchos otros. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 63 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Waitwhile - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2017 ## Contexto comercial - **Precio inicial**: US$29,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Detalles de precios**: Free up to 100 guests/month. Starter subscription: $59/month for up to 1000 guests/month. Business subscription: $159/month for up to 10,000 guests/month. Contact Waitwhile for enterprise pricing. - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Base de datos de clientes - Base de datos de clientes - Confirmations/Reminders - Creación de informes y estadísticas - Creación de informes/análisis - Gestión de calendarios - Gestión de colas de espera - Gestión de la comunicación - Gestión de la experiencia del cliente - Gestión de reservas - Historial de cliente - Lista de espera pública - Mensajería SMS - Panel de comunicaciones - Portal de autoservicio - Priorización - Programación a tiempo real - Programación de citas - Recordatorios - Reprogramación - Reserva en línea - Seguimiento de la participación - Seguimiento de listas de espera - Seguimiento de tiempo de espera - Self Check-In/Check-Out ## Integraciones (en total: 3) - Mailchimp - Salesforce Sales Cloud - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de gestión de experiencia del cliente](https://www.capterra.cl/directory/30671/customer-experience/software) ## Categorías relacionadas - [Software de gestión de experiencia del cliente](https://www.capterra.cl/directory/30671/customer-experience/software) - [Software de recordatorios de citas](https://www.capterra.cl/directory/30997/appointment-reminder/software) - [Herramientas de planificación](https://www.capterra.cl/directory/30087/scheduling/software) - [Software de compromiso del cliente](https://www.capterra.cl/directory/30906/customer-engagement/software) - [Software para agendar citas](https://www.capterra.cl/directory/30757/appointment-scheduling/software) ## Alternativas 1. [Qminder](https://www.capterra.cl/software/160462/qminder) — 4.8/5 (93 reviews) 2. [OpenTable](https://www.capterra.cl/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) 3. [Square Appointments](https://www.capterra.cl/software/170263/square-appointments) — 4.5/5 (254 reviews) 4. [Qmatic](https://www.capterra.cl/software/131185/orchestra) (0 reviews) 5. [Solutionreach](https://www.capterra.cl/software/160916/solutionreach) — 3.8/5 (236 reviews) ## Opiniones ### "Review of Waitwhile for educational use" — 5.0/5 > **Jivanto** | *17 de mayo de 2019* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use \& the functionality of SMS communication > > **Puntos en contra**: Pricing structure-- we only utilize this software one or two days a year with a large number of customers so monthly plans don't really fit with our needs. ----- ### "Has become an integral part of our business" — 5.0/5 > **Joshua** | *16 de junio de 2024* | Comercio minorista | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We initially implemented WaitWhile during the pandemic where there was a limitation on occupancy at our retail stores and it has now become an important process since then. We now use it at all our locations, and it helps our staff manage their time with proper scheduling of appointments as opposed to accepting any walk ins and informal bookings as we did previously. The UI is easy to use and our staff members who accept bookings through their tablets find no troubles navigating the platform. > > **Puntos en contra**: Nothing in particular from the platform stood out as an issue. > > Started as a temporary solution during the pandemic, has now become integral to our business ----- ### "use for small restaurant" — 3.0/5 > **Elizabeth** | *26 de febrero de 2019* | Restaurantes | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: It does what we were looking for (guests can check themselves in) > > **Puntos en contra**: it sometimes doesn't upload the info as quickly or the name will get "lost" somewhere ----- ### "Barbershop Bookings" — 5.0/5 > **Patricia** | *17 de octubre de 2021* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use for customers of all ages they love it. On line support from staff for owner is great > > **Puntos en contra**: I think it can allow for more customization for the users and Adminisrator to assist in brand building and ease of calendar use and color schemes > > Honestly I really love it\! it saved us during the pandemic we were a walk in only shop for over 50 years. When we reopened the regulations forced us to change and the transition to appointments with waitwhile worked out pretty seamlessly . ----- ### "Perfect solution to virtual queuing - Fantastic product\!" — 5.0/5 > **Leigh** | *17 de julio de 2019* | Fotografía | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Waitwhile lets me manage a large queue of people. Being able to control and space out the number of people showing up. People can check where they are in line at any point. The SMS functionality is the best feature to communicate with those in the waitlist. People can respond with 'delay' or 'cancel' which makes its a wonderful interactive solution. The back end analytics are powerful and gives great insight. > > **Puntos en contra**: I have been using Waitwhile on and off for over two years and the functionality is constantly approving but some of the functionality to stop and start billing (I only need it during convention tour months) has proved problematic but improving. The Australian dollar exchange rate does help with the pricing. Photography isn't a list of business on the app still > > I'm a photographer at Pop Culture conventions in Australia and had people standing in queue for over 2 and a half hours for a photo so I was looking for a system where people could enjoy the event but know when it's time to come back to the photo-booth. Waitwhile was the perfect solution with the right balance of tools and functionality I was looking for and the feedback from my user-base was absolutely overwhelming positive. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/152494/waitwhile?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/152494/waitwhile) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados