¿Qué es Epos Now?

Epos Now ofrece soluciones de gestión empresarial para pequeñas y medianas empresas en los sectores de comercio minorista y de hostelería. La empresa proporciona hardware de POS (punto de venta, por sus siglas en inglés) y software basado en uno de los mejores servicios en la nube del sector, que incluye Epos Now AppStore para obtener integraciones perfectas con pagos, cuentas, marketing y otras herramientas comerciales esenciales. Estos sistemas escalables se adaptan a las necesidades comerciales individuales y se ofrecen con capacitación completa. La asistencia premium también está disponible en horario ininterrumpido.

¿Quién usa Epos Now?

Los galardonados sistemas para comercio minorista y hostelería separados están comprobados para empresas de todos los tamaños y han arrojado una calificación de satisfacción oficial de 9/10 online.

Epos Now Software - 1
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Epos Now Software - 5

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Epos Now

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3,5 (332)
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Opinones de Epos Now

Evaluación media

En general
3,5
Facilidad de uso
3,5
Atención al cliente
3,2
Funcionalidades
3,4
Relación calidad-precio
3,2

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
48%
4
10%
3
9%
2
5%
1
27%
Wojciech
Wojciech
Project Manager en Polonia
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Excellent POS system for various types of business, expecially hospitality ones

5,0 hace 5 años

Puntos a favor:

- great 24/7 support team - elastic SAAS solution that can be customised for various business needs - cloud-based solution that can work on any device and any operating system

Contras:

- pricing seems fine initially but the sales team constantly keep pushing for paid support plan - this might be expensive - As this is a massive provider, you might sometimes wait a long time for your new features to be implemented

Respuesta de Epos Now

hace 5 años

Hello Wojciech, Thank you for taking the time to leave us such a lovely review. I am so glad to hear that you have found our software to be so useful and that you have had the chance to speak to our excellent support team. We are consistently improving our software based on customer feedback so do keep an eye out for our regular software releases. If there is anymore feedback you would like to add we would love to hear from you at [email protected]. Kind Regards, Naiomi

Anna
Company Director en RU
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Amazing

5,0 hace 3 años

Comentarios: Great customer support, very easy to use brilliant for accountancy and amazing software

Puntos a favor:

To be honest is pretty much nothing I consult with this software it is absolutely amazing I love the statistics on it the graphs all the financial information that you can gain and the simplicity of it all the amount of information you can extract about your business is Colossal.

Contras:

Only downfall was the free tanning app. Not in-depth enough to move with the speed of our company growth. Tanning App was extremely basic. I approached them on many occasions to try and develop it further but it was not possible. There was no tanning applications that were able to integrate with it either. So I had to look for alternative software. Such a shame I really didn’t want to move from Epos now.

Iheanyi
Operations Manager en Nigeria
Hostelería, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

A restaurant friend

5,0 el mes pasado Nuevo

Puntos a favor:

Perfect inventory controlEase of postingsA hand full of report types to analyse salesUser friendly interfaceEase of use and configuration.

Contras:

Lacks the functionality to integrate to a PMS

Marc
owner en Nueva Zelanda
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña
Fuente: SoftwareAdvice

Run away from Epos now

1,0 el mes pasado Nuevo

Comentarios: But perhaps the worst part of my experience with Eposnow was the unexpected bills. I signed up for their service based on their promise of no hidden costs, but****** ONE YEAR after using******their system, I was hit with an unexpected bill for services I never agreed to. When I tried to reach out to their customer service team to get it sorted, I was met with the same unhelpful and unresponsive service as before. also they forced me to pay those service I never used and agreed.Sadly, I'm not the only one who has had issues with Eposnow's billing practices. A quick search online reveals countless other customers who have been hit with unexpected charges or bills long after they thought they had paid everything.Overall, I would strongly advise against using Eposnow for your business. They seem to be more interested in selling their product than providing any sort of quality service or supportRUN AWAY DONT USE VERY SLOW ALSO CAME WITH FAULTY.Ended up I had to spend another 3k to setting up other pos system.

Puntos a favor:

"I had an extremely disappointing experience with Eposnow. Firstly, their customer service was incredibly unhelpful and unresponsive. I had an issue with my POS system and it took days to get any sort of response from their support team. When I finally did hear back from them, they weren't able to resolve my issue and I was left feeling frustrated and unsupported.To make matters worse, the product arrived late, long after my business's opening day. Despite the delay being entirely their fault, Eposnow didn't seem to care about the impact it had on my business. It was incredibly frustrating to have to make do without a proper point-of-sale system for several days, and it had a significant impact on my sales.

Contras:

I dont have anything else to say for this company speechless

Tanya
Technician en Portugal
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use, very complete software

4,0 hace 4 meses

Puntos a favor:

ePOSnow is a simple but very complete software, and allows the seller to control the business very easily

Contras:

There's a glitch here and there ; but nothing that disturbs significantly the work being done