--- description: ¿Qué piensan los usuarios de Square Point of Sale? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Square Point of Sale gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Square Point of Sale - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para Punto de venta](/directory/20052/point-of-sale/software) > [Square Point of Sale](/software/154907/square-point-of-sale) # Square Point of Sale Canonical: https://www.capterra.cl/software/154907/square-point-of-sale Página: 1 de 122\ Siguiente: [Página siguiente](https://www.capterra.cl/software/154907/square-point-of-sale?page=2) > Square POS es una solución completa de punto de venta que ofrece un conjunto de herramientas, desde el seguimiento de las ventas y el inventario hasta analíticas exhaustivas. > > Veredicto: 3027 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Square Point of Sale? Más de 2 millones de pequeñas empresas usan Square Point of Sale todos los días. Es lo suficientemente flexible como para servir a todo tipo de negocios, desde comercios minoristas hasta panaderías, tiendas gourmet y peluquerías. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 3027 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Square - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2009 ## Contexto comercial - **Precio inicial**: US$0,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, francés, inglés, japonés - **Países disponibles**: Australia, Canadá, España, Estados Unidos, Irlanda, Japón, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Automatización de pedidos - Barcode/Ticket Scanning - Base de datos de contactos - Calculadora de costes de trabajo - Conformidad con la PCI - Contabilidad - Control de inventario - Controles o permisos de acceso - Controles por separado - Creación de informes/análisis - Cuentas de clientes - Cálculo de impuestos - Device Enrollment - Facturación - Facturación recurrente y suscripciones - Facturas personalizables - Firma electrónica - For Bakeries - Gestión de clientes - Gestión de consejos - Gestión de descuentos - Gestión de empleados - Gestión de entrega - Gestión de ingresos - Gestión de inventarios - Gestión de pedidos - Gestión de precios - Gestión de recibos - Gestión de tablas - Gestión de tarjetas de regalo - Gestión de tesorería - Informes de ventas - Integración contable - Pagos electrónicos - Pagos en línea - Pagos móviles - Pedidos en línea - Presupuestos y estimaciones - Procesamiento de facturas - Procesamiento de pagos - Procesamiento de tarjetas de crédito - Programa de fidelización - Punto de venta (POS) - Punto de venta para restaurantes - Recordatorios - Registro de pedido - Third-Party Integrations ## Integraciones (en total: 23) - Acuity Scheduling - CSI Platform - Craver - DAVO - Fomo - Linktree - Local Line - Mailchimp - Make - MarginEdge - MoeGo - Paymo - Poptin - Printful - QuickBooks Online … y 8 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para Punto de venta](https://www.capterra.cl/directory/20052/point-of-sale/software) ## Categorías relacionadas - [Software para Punto de venta](https://www.capterra.cl/directory/20052/point-of-sale/software) - [Software para panaderías y pastelerías](https://www.capterra.cl/directory/30529/bakery/software) - [Software de punto de venta para iPad](https://www.capterra.cl/directory/30915/ipad-pos/software) - [Software de punto de venta para minoristas](https://www.capterra.cl/directory/31656/retail-pos-system/software) - [Software de facturación recurrente](https://www.capterra.cl/directory/30927/recurring-billing/software) ## Alternativas 1. [PayPal](https://www.capterra.cl/software/179251/paypal) — 4.6/5 (26340 reviews) 2. [Stripe](https://www.capterra.cl/software/123889/stripe) — 4.6/5 (3327 reviews) 3. [Epos Now](https://www.capterra.cl/software/152638/epos-now) — 3.8/5 (714 reviews) 4. [Clover](https://www.capterra.cl/software/166759/clover) — 3.8/5 (568 reviews) 5. [Gofrugal](https://www.capterra.cl/software/71693/gofrugal-pos-software) — 4.4/5 (198 reviews) ## Opiniones ### "Reliable and trustworthy software for your business." — 5.0/5 > **Mariano** | *15 de marzo de 2025* | Gestión de inversiones | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Everything was so orderly and good performing. Its ease of use and it's pricing favored us. It's the best for small businesses. It so easy to customize the menu making it easy to check people out. Create items,track inventory with the best of all. Our daily helper. > > **Puntos en contra**: It was a little confusing to get started but it gets better with time. > > We've had phenomenal experience and their customer service is amazing. ----- ### "Square Point Of Sale for my small business" — 5.0/5 > **Justin** | *12 de abril de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I run a remodeling business and have used Square for all my payment processing. It is a very usefull tool\! The payments process instantly 90% of the time. Even when it's a $5,000-$10,000 payment\! The processing fees are a little higher than others, but me nor my customers mind at all. Its also encrypted and 100% safe for both parties. > > **Puntos en contra**: The only issue that I have is the delivery option is unremovable. When you accept a payment, you have to go into the system and select delivered. > > Overall, I would recommend Square for any business. Its ease of use is next level, and my customers love it\! ----- ### "The Point of Selling is found in Square Point of Sale" — 4.0/5 > **Usuario verificado** | *18 de marzo de 2026* | Entretenimiento | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: As part of the Square suite of apps and services, I liked that Point of Sale provided a digital platform and the means for me to pay using my cards or digital wallets, removing the need for paper or extra hassle at the cashier. > > **Puntos en contra**: I didn't like the integration and confusion of tipping in regards to multi-card payments and other technical formalities of the service. > > Overall, Point of Sale has been a great way for me to pay quickly, conveniently, and interactively up front using a multitude of digital processes. While it removes some of the human element, I feel that it's become a more convenient purchase system. ----- ### "My Square nightmare" — 1.0/5 > **John** | *11 de diciembre de 2025* | Servicios para el consumidor | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I have been using Square for several years. I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point higher if you have to manually process the charge. > > **Puntos en contra**: They will not refund processing fees for mistaken charges (see below). My efforts to get a reversal of the fees assessed fell on deaf ears. > > My Square nightmare: I have been using Square for several years. I liked the simplicity of using it, although Square charges the same fee for debit cards as for credit cards and is a point higher if you have to manually process the charge. I have been able to accept that. But after what happened to me last week, I have to speak out. Last week I processed a charge. The correct amount of the charge was $422.57, but the amount that was processed was $42,257.33 ($422.57 plus two 3s). I can’t say with certainty that I didn’t somehow hit the 3 key a couple times by accident, but I don’t think I did and I know I didn’t intend to. When I saw the amount that was actually charged I IMMEDIATELY REVERSED THE CHARGE by issuing a refund for a “mistaken charge.” (The reversal was processed 4 minutes after the charge.) Then I went back and processed the correct amount. The next morning I got an email from Square informing me that it was taking $687.41 from my biz checking account in order to cover the processing fees from the refunded charge (my Square account had a balance that Square also took, a total of $1,098.69). At first I assumed it was just part of the process and it would be refunded to my account. When it didn’t happen I contacted customer service. It took a while to reach customer service and when I did I went through 6 levels of online CSRs rejecting my request that the charge be reversed. I was told that the processing charge was not refundable and there was nothing they could do about it. I appealed until I couldn’t appeal any more (which is why I went through 6 levels). Without exception everyone was sympathetic to my situation, without exception no one did anything to make it right. All that is left to me now is to share my horror story as far and wide as possible to warn other small businesses about this horrible, unethical business practice. I’m sure I’m not the only one this has happened to; don’t let it happen to you. ----- ### "A useful tool for my business" — 5.0/5 > **Devon** | *7 de enero de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use. We have multiple terminals is the payments are easily identified and reporting is clear. Deposit are next day. > > **Puntos en contra**: A little more expensive than other POS but worth the additional amount. Updates can take a long time on the terminal. > > Easy to use onsite and as well as in the office for reconciling. Also quick payment deposits. Makes collection of payment simple. ----- Página: 1 de 122\ Siguiente: [Página siguiente](https://www.capterra.cl/software/154907/square-point-of-sale?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/154907/square-point-of-sale) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados