---
description: ¿Qué piensan los usuarios de GoCardless? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GoCardless gracias a Capterra Chile.
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title: GoCardless - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Procesadores de pago](/directory/30232/payment-processing/software) > [GoCardless](/software/156081/gocardless)

# GoCardless

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> Recibe el pago a tiempo, siempre, con GoCardless. Permite que las organizaciones realicen pagos recurrentes como y cuando lo deseen.
> 
> Veredicto: 86 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa GoCardless?

Todas las empresas que realizan pagos regulares o recurrentes.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.0/5** | 86 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.8/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GoCardless
- **Ubicación**: London, RU
- **Constitución**: 2011

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: alemán, español, francés, inglés, neerlandés, portugués
- **Países disponibles**: Alemania, Reino Unido

## Funciones

- Creación de informes/análisis
- Facturación
- Facturación recurrente y suscripciones
- Payment Gateway Integration
- Procesamiento de pagos
- Varias divisas

## Integraciones (en total: 4)

- QuickBooks Online Advanced
- Sage CRM
- Xero
- Zuora

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Procesadores de pago](https://www.capterra.cl/directory/30232/payment-processing/software)

## Categorías relacionadas

- [Procesadores de pago](https://www.capterra.cl/directory/30232/payment-processing/software)
- [Software de facturación recurrente](https://www.capterra.cl/directory/30927/recurring-billing/software)
- [Programas de facturación](https://www.capterra.cl/directory/30015/billing-and-invoicing/software)

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4. [Square Point of Sale](https://www.capterra.cl/software/154907/square-point-of-sale) — 4.6/5 (3026 reviews)
5. [Square Payments](https://www.capterra.cl/software/170278/square-payments-processing) — 4.7/5 (2675 reviews)

## Opiniones

### "Easy way to win time" — 4.0/5

> **Ludovic** | *6 de diciembre de 2022* | Deportes | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: with team-up integration i win so much time. recurrent memberships payments.So easy way to develop payment in our boxes.
> 
> **Puntos en contra**: possibility to decrease charges for little payment. 0,20centimes for little payment is so big. in the past we used for so much payment now it's too expensive for little payment.  0,20cent add-on has been living like an horrible news for us.. We need to use stripe now for that.
> 
> Great, just for little payments the charges update had changed our way to work with that. For the rest, we love it.

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### "Excellent payment portal where I don't need to lift a finger" — 5.0/5

> **Luke** | *9 de junio de 2025* | Administración educativa | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: GoCardless is so easy to use and doesn't over-complicate things by adding unnecessary features or settings. The dashboard is user-friendly and it doesn't take long to get your head around it. Having the automated payments and being able to take one-off payments using DD is so useful. The interest-free period was extremely generous too.
> 
> **Puntos en contra**: I would quite like to have more autonomy on designing how the customer payment request looks/is designed. Getting paid out does take a bit of time, but not terrible.
> 
> Really really pleased with this service. I was debating whether just to control my own payments once the interest free period is over, but the charges are minimal and it's worth the peace of mind and time saving.

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### "A useful platform for collecting payments easily." — 5.0/5

> **Emma** | *9 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: My favourite feature about GoCardless is the easy way you can collect and process payments. It captures all information required for auditing and has the option to process refunds if requested by the customer. GoCardless sends regular emails with pay-out information, including the customer detail breakdown and fee amount deducted to allow for quick reconciliation, and quickly transfers money into our bank account with no issues. GoCardless integrates with both our accounting and fundraising software, ensuring the 2 systems are synced. It has a user-friendly interface and is easy to navigate. It is cloud-based and has two-step authentication. There is no big learning curve to use GoCardless. GoCardless communicates well through regular emails.
> 
> **Puntos en contra**: The thing I like least about GoCardless is the slow customer service for when bugs arise, although I do not need to seek support often, and usually operation is smooth. Fees can also be quite high on small transactions, but all the various payment collection software we use charge fees and are similar. We also pay a monthly charge, which we do not do with our platforms. However, the benefits out-weigh the fees, and we have used GoCardless for many years. The monthly charge allows us to use our custom branding, which is a must for brand awareness.
> 
> My overall experience with GoCardless is a positive one, it is a useful platform that integrates with our systems and allows for the smooth day-to-day running of our organisation. We therefore have no plans to stop using GoCardless, even after a tech audit.

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### "Average service at a reasonable price" — 2.0/5

> **Richard** | *4 de noviembre de 2025* | Software informático | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: The direct debit with Quickbooks, when it works. It is seamlessly integrated with Quickbooks to automate customer payments every month
> 
> **Puntos en contra**: When the direct debit integrated services between Gocardless and Quickbooks doesnt work, which happened for 50% of out customer base and was very hard to restore. Also, Gocardless cant collect payments from Poland where some of our customers are based.
> 
> It has been very up and down. The customer support team are genuinely helpful but it is limitations in the product offering that let them down.

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### "Easy to use over the web" — 5.0/5

> **Adewale** | *16 de enero de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: GoCardless is simply amazing. I have used it at several times. I thinks it processes payments well over the web and interoprates well with various applictions
> 
> **Puntos en contra**: GoCardless had been working well for me anytime it's need. Initially, international transaction was hectic but this has be fixed over time.
> 
> Overall, GoCardless has been an excellent platform for international payment. I think the application has really be helpful especially for start-ups.

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## Enlaces

- [Ver en Capterra](https://www.capterra.cl/software/156081/gocardless)

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