--- description: ¿Qué piensan los usuarios de Stayntouch PMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Stayntouch PMS gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Stayntouch PMS - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Stayntouch PMS](/software/157696/stayntouch-rover-pms) # Stayntouch PMS Canonical: https://www.capterra.cl/software/157696/stayntouch-rover-pms Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.cl/software/157696/stayntouch-rover-pms?page=2) > PMS móvil con soluciones sin inconvenientes para los huéspedes que genera mayores ingresos y mejora drásticamente la operación del hotel. > > Veredicto: 85 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Stayntouch PMS? Hoteles desde los segmentos de mediana a alta escala superior, así como hoteles boutique de lujo. Las áreas principales de servicio son la región de América del Norte, el Caribe, Europa y Asia. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 85 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: StayNTouch - **Constitución**: 2013 ## Contexto comercial - **Precio inicial**: US$550,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Anguila, Bahamas, Barbados, Bélgica, Canadá, Dinamarca, Estados Unidos, Finlandia, Irlanda, Islandia, Islas Turcas y Caicos, Islas Vírgenes de EE. UU., Luxemburgo, Noruega, Países Bajos, Reino Unido, Santa Lucía, Suecia, Trinidad y Tobago ## Funciones - CRM - Creación de informes/análisis - Gestión de la experiencia del huésped - Gestión del mantenimiento - Integración de GDS y OTA ## Opciones de asistencia - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) ## Alternativas 1. [Guesty](https://www.capterra.cl/software/159377/guesty) — 4.4/5 (465 reviews) 2. [Mews](https://www.capterra.cl/software/145487/mews-commander) — 4.6/5 (59 reviews) 3. [Hostaway](https://www.capterra.cl/software/152433/hostaway) — 4.8/5 (1524 reviews) 4. [WebRezPro](https://www.capterra.cl/software/113348/webrezpro) — 4.6/5 (211 reviews) 5. [ThinkReservations](https://www.capterra.cl/software/182891/thinkreservations) — 4.9/5 (120 reviews) ## Opiniones ### "This product is challenging the norm with what is needed verses what we are used to with other PMS's" — 5.0/5 > **Usuario verificado** | *2 de enero de 2018* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The system is simple and makes training new team members easy. No need to endless hours of "computer training" before taking someone new to the desk. With SNT you can hire for personality and trust that training the skills will be a breeze. The product gives you what you need (front and back of house), with new features growing, It allows time during check-in and check-out for real moments with guests. Speedy and efficient can also mean genuine and memorable. You have to take your time and be present, there is no way to work faster than the system. It's refreshing to not be on autopilot. You have to keep up-to-speed with technology and not let interfaces and needless restrictions sit around for a decade untouched. This system pushes you to stay current and flexible. > > **Puntos en contra**: Some minor functionality and features are missing. The team is pushing the envelop to get us to rethink if they are necessary. Time will tell as we attempt alternatives. It's a game changer in many ways and you will appreciate it's approach. > > I get to rethink about what a PMS needs to accomplish and what I really need as an administrator. I get to hire amazing personalities without worry if they will "get" the PMS. I know that when I have an challenge there is a great customer service department to lean on. ----- ### "Hotel Software for the 21st Century" — 5.0/5 > **Nick** | *24 de febrero de 2021* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: StayNTouch is incredibly intuitive and easy to learn for our operations team. It's user interface is well thought out and doesn't overwhelm front desk or housekeepering users with too much information. It is also flush with useful built in features, from guest self check-in, housekeeping tracking and easy add-on and upgrade offers. It has helped drive extra revenue at our property. > > **Puntos en contra**: The in-program reporting leaves quite a bit to be desired and not all reports are able to be exported. We are able to run a much larger suite of reports from our other platforms that plug into StayNTouch (and SNT's data) than we are out of StayNTouch itself. > > We have overall had a great experience with StayNTouch. Implementation was straightforward and they have a lot of API's developed for outside integrations. And StayNTouch deserves a lot of credit for continually improving their product and we have seen a huge improvement in their customer and technical support. ----- ### "Very user friendly PMS" — 3.0/5 > **Mette** | *10 de febrero de 2021* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like that it is simple and easy to train new employees in the system, even without them having previous experience in the industry. If you have a good network connection, very few outcomes are experienced in contrast to other systems. The support is efficient and easily accessible > > **Puntos en contra**: For certain features one has to use many clicks. Could be effective with multiple shortcuts. One has to pull reports for overview insights, but these are very simple and clear. > > I am generally really happy with the system and the collaboration with the StayNTouch employees. I like that wishes for development and functions are taken care of. ----- ### "Easy to use and customize whether you are big or small" — 5.0/5 > **Elizabeth** | *3 de febrero de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This system is very easy to rollout, it is very intuitive to use, easy to customize based on your property's needs, and has minimal startup fees which are all very important to business; especially small business. It is cloud based so there are no servers to maintain, and that also allows for consistent updates to the product that are seamless. These updates keep the system current or ahead of the curve based on what travelers are looking for in their hotel experience on a consistent basis vs. every couple year updates that require a lot of planning and training. It also integrates with many different third party solutions based on the different services your property offers. > > **Puntos en contra**: It is designed for tablet use, so some functionality is a little clunky when using a desktop (scrolling in particular); but we primarily use on tablet . > > Overall, this has been a great solution for our little Inn. We have some unique challenges based on our size and the fact that we don't have more than 1 room in each of our room types; but StayNTouch offers functionality to handle those challenges. StayNTouch is always working to make improvements. I rarely have to contact customer support and when I have to they have been very responsive. ----- ### "Great Fit for Our Hotels" — 5.0/5 > **john** | *17 de febrero de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The system is very easy to learn our team likes the modern, simple user interface. Setup and deployment is very efficient. We have the software running on iPADs at the front desk which helps elevate the guest experience. We are able to get a digital signature at check-in and also use the upsell functionality to show images of our premium room types. Another benefit has been the ability to easily integrate with our other systems, i.e POS, CRS, Digital Key, CRM, Guest Engagement system etc. > > **Puntos en contra**: During our transition there were some minor functions that we were accustomed to in our old system but have since been able to work through. Group configuration takes a few extra steps but is manageable. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.cl/software/157696/stayntouch-rover-pms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/157696/stayntouch-rover-pms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | sv | | ----- ## Datos estructurados