--- description: ¿Qué piensan los usuarios de Innkey PMS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Innkey PMS gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Innkey PMS - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para hoteles](/directory/20031/hospitality-property-management/software) > [Innkey PMS](/software/159946/innkey-pms) # Innkey PMS Canonical: https://www.capterra.cl/software/159946/innkey-pms Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/159946/innkey-pms?page=2) > InnkeyPMS es un completo software de gestión hotelera integrado y fácil de usar basado en la nube que tiene una solución integral para el sector de hostelería. > > Veredicto: 44 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Innkey PMS? Sector de hostelería: hoteles, resorts, bed and breakfast, apartamentos de servicio, condominios, alquileres de vacaciones, restaurantes, bares, cafés, banquetes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 44 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Innkey Infosystem - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: US$3,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: India ## Funciones - CRM - Gestión de empleados - Gestión de la experiencia del huésped - Gestión del mantenimiento - Integración de GDS y OTA - Punto de venta (POS) ## Integraciones (en total: 9) - Channel Manager - Cygnet Vendor PostBox - Gmail - Microsoft Excel - QuickBooks Online Advanced - SiteMinder - Tally - WhatsApp - Worldpay for Enterprise ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software) ## Alternativas 1. [Hostaway](https://www.capterra.cl/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Cloudbeds](https://www.capterra.cl/software/158839/cloudbeds) — 4.3/5 (337 reviews) 3. [Slope](https://www.capterra.cl/software/167344/slope) — 5.0/5 (45 reviews) 4. [eZee Absolute](https://www.capterra.cl/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [mycloud PMS](https://www.capterra.cl/software/138380/mycloud-pms) — 4.4/5 (29 reviews) ## Opiniones ### "InnkeyPMS is a perfect solution for our hotel." — 5.0/5 > **Rohit** | *23 de octubre de 2017* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of interface is, they provide interface log, which gives clear understanding of every communication between PMS and online channels on rate and inventory updates. > > **Puntos en contra**: Everything is ok, except They should provide some keyboard shortcuts. > > We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company. ----- ### "I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh air." — 5.0/5 > **Mohammad** | *27 de octubre de 2017* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Reporting features, customer support and user friendly\! The product works well and delivers on what's expected. Its reporting features are impressive, allowing us to make smarter decisions around property acquisition and tenancy trends. The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process. > > The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were was friendly, polite and very helpful - providing us with training and set up to meet our business needs. ----- ### "Old software" — 1.0/5 > **Gita** | *29 de diciembre de 2017* | Hostelería | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one\! > > **Puntos en contra**: It is very outdated in my opinion. It doesnt let you connect with Channel Managers and to me that was important because majority of my reservations came from 3rd party channel managers. > > if you like old software then go ahead, if not I would choose something more updated. ----- ### "Satisfied" — 5.0/5 > **Mr. Golu** | *23 de junio de 2017* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take. > > The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further. Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system. ----- ### "We recommend Innkey to any other users or companies looking for data quality and a system which informs your decision making." — 5.0/5 > **Navneet** | *27 de octubre de 2017* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: We recently took over a motel, and along with it was a mess of a reservation system. We looked around at a range of options and settled with Innkey cloud based and ease in the entire reservation process. We have got that and a whole lot more, It is incredibly user friendly, especially for us with a touch screen system. > > Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey Team ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/159946/innkey-pms?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/159946/innkey-pms) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados