--- description: ¿Qué piensan los usuarios de Vertex? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Vertex gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vertex - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Programas de nóminas](/directory/30202/payroll/software) > [Vertex](/software/160387/vertex-smb) # Vertex Canonical: https://www.capterra.cl/software/160387/vertex-smb Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/160387/vertex-smb?page=2) > Vertex Cloud Indirect Tax ofrece cálculos y devoluciones en una solución basada en la nube. > > Veredicto: 75 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Vertex? Vertex aprovecha un enfoque singular de 40 años en tecnología impositiva para desarrollar soluciones y servicios que respalden el crecimiento de los negocios de empresas de todos los tamaños en todo el mundo. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 75 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Vertex - **Ubicación**: King of Prussia, EE. UU. - **Constitución**: 1978 ## Contexto comercial - **Precio inicial**: US$5.000,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Albania, Alemania, Andorra, Australia, Austria, Bielorrusia, Bosnia y Herzegovina, Brasil, Bulgaria, Bélgica, Canadá, Chequia, China, Chipre, Ciudad del Vaticano, Croacia, Dinamarca, Emiratos Árabes Unidos, Eslovaquia, Eslovenia y 46 más ## Funciones - Automatización proceso/flujo de trabajo - Control de procesos de aprobación - Creación de informes/análisis - Cumplimiento tributario - Cálculo de impuestos - Declaración de impuestos - Empresa/negocios - Expedientes electrónicos - Facturación - Formularios de impuestos - Gestión de documentos - Gestión de exenciones - Gestión de impuestos - Gestión de impuestos de ventas - Gestión de la conformidad - Gestión de nóminas - Importación y exportación de datos - Impuesto sobre el Valor Añadido (IVA) - Informes de nómina - Registro de auditoría - Seguimiento de transacciones - Third-Party Integrations ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas de nóminas](https://www.capterra.cl/directory/30202/payroll/software) ## Categorías relacionadas - [Programas de nóminas](https://www.capterra.cl/directory/30202/payroll/software) - [Programas de facturación](https://www.capterra.cl/directory/30015/billing-and-invoicing/software) - [Software de gestión de impuestos sobre ventas](https://www.capterra.cl/directory/30970/sales-tax/software) - [Software de impuestos de sociedades](https://www.capterra.cl/directory/31560/corporate-tax/software) - [Software de gestión de prácticas tributarias](https://www.capterra.cl/directory/31359/tax-practice-management/software) ## Alternativas 1. [QuickBooks Online](https://www.capterra.cl/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 2. [Avalara](https://www.capterra.cl/software/75673/avatax) — 4.0/5 (350 reviews) 3. [hellotax](https://www.capterra.cl/software/187594/hellotax) — 4.6/5 (107 reviews) 4. [TaxJar](https://www.capterra.cl/software/163419/taxjar) — 4.4/5 (76 reviews) 5. [ProSeries Tax](https://www.capterra.cl/software/123071/intuit-proseries-tax) — 4.0/5 (163 reviews) ## Opiniones ### "Very positive overall experience with Vertex for over 10 years" — 4.0/5 > **Rebecca** | *28 de febrero de 2018* > > **Puntos a favor**: The customer support and ease of use has been fantastic. I have had to call Vertex for support, for recommendations on doing things and for knowledge on the product. Every single person I have spoke to has been knowledgeable, friendly and quick in getting me answers. It is truly a pleasure to call support. The system is fairly user friendly and even when I forget how to do something, it is like riding a bike, it just comes back to you naturally as you navigate through the menus. The system is set up so that you can do most things without looking through documentation. And the things I couldn't figure out? Vertex client support was right there to lend a hand when I needed it. We also did a migration from Vertex Q to Vertex O about a year and a half ago and the process was so easy. I wish all product upgrades/migrations were that simple. Very stress-free. So far, I've seen the same type of satisfaction from O that I saw with Q, which was a very positive experience. > > **Puntos en contra**: There honestly is not much that I have found that I have not liked. There are sometimes outages, since we are using a cloud based product, and those do cause some orders to go through without the correct taxes being charged. If we could have less outages, or perhaps more notice when there is going to be an outage, then the product really would be perfection. It has gotten better since we first went live and they are less frequent and we do receive more notice when they know there is a repair/update needed. However, that being said, we have never had any issues when they have done upgrades, no problems noticed at all. Possibly, the outages could be more system update or hardware related. ----- ### "vertex a perfect tax calculation engine" — 5.0/5 > **Ayan** | *23 de agosto de 2024* | Ocio, viajes y turismo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: sales and procurement tax calculation, accurate tax measurement > > **Puntos en contra**: customer response should be quicker , reporting can be enhanced > > perfect product , accurate tax calculation ----- ### "Vertex Tax Engine Review" — 3.0/5 > **Zoilo** | *22 de agosto de 2018* | Organización de eventos | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The ability to make specific tax rules that apply to my company's specific industry or transactional situation. Also the ability to not have to worry about tax application in state's with a stratified tax rate being incorrect because of the automation of the Vertex tax engine. > > **Puntos en contra**: The fact that the tax categories are not as nuanced as they could be, with options for different transactional scenarios that may affect taxability. Also the fact that one or two types is missing, such as the Service Contractor tax in New Orleans, Louisiana. > > The Vertex program is sophisticated enough to eliminate a great deal of worry in tax application and keeping up with rate changes. Overall the software is extremely useful for a large corporation such the company I work for, however there are some nuanced tax applications that could be addressed. ----- ### "Must have product for Large enterprise" — 5.0/5 > **Usuario verificado** | *23 de julio de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Great piece of tax software for SAP users Very seamlessly use across the board Updated are great Saves tons of time and money on audit and overall efficiencies > > **Puntos en contra**: More global support Support for all types of taxes across the globe so large enterprises have on tax solution > > Great experience overall for a large enterprise in automating the tax engine seamlessly, the O series has been more comprehensive than the past series. ----- ### "Great Experience, highly recommended." — 5.0/5 > **Usuario verificado** | *28 de febrero de 2018* | Servicios individuales y familiares > > **Puntos a favor**: Vertex is always willing to help out, whether's it a simple question on software functionality or a more indepth question on TaxAreaIDs - they're always quick w/ a response. > > **Puntos en contra**: Vertex could do a better job of communicating their road map for the On-Demand instance as well as the upgrade schedules. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/160387/vertex-smb?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/160387/vertex-smb) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados