---
description: ¿Qué piensan los usuarios de BMC Helix CMDB? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de BMC Helix CMDB gracias a Capterra Chile.
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title: BMC Helix CMDB - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para CMDB](/directory/30959/cmdb/software) > [BMC Helix CMDB](/software/160810/atrium-cmdb)

# BMC Helix CMDB

Canonical: https://www.capterra.cl/software/160810/atrium-cmdb

> El software CMDB que permite crear el mejor almacén de datos de referencia, administrar fuentes de datos dispares y visualizar datos.
> 
> Veredicto: 3 usuarios lo han valorado con **3.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.3/5** | 3 Opiniones |
| Facilidad de uso | 3.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.7/5 | Basado en las opiniones generales |
| Funciones | 3.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: BMC Software
- **Constitución**: 1998

## Contexto comercial

- **Modelo de precios**:  (Prueba gratis)
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Gestión de configuración
- Gestión del cambio
- Seguimiento del comportamiento
- Visualización de datos

## Categoría

- [Software para CMDB](https://www.capterra.cl/directory/30959/cmdb/software)

## Alternativas

1. [ServiceNow](https://www.capterra.cl/software/152871/servicenow) — 4.5/5 (344 reviews)
2. [Freshservice](https://www.capterra.cl/software/132997/freshservice) — 4.5/5 (685 reviews)
3. [BOSSDesk](https://www.capterra.cl/software/144825/boss-solutions) — 4.6/5 (139 reviews)
4. [TOPdesk](https://www.capterra.cl/software/127562/topdesk) — 4.4/5 (110 reviews)
5. [Faddom](https://www.capterra.cl/software/201265/faddom) — 4.8/5 (20 reviews)

## Opiniones

### "This is a full featured product that at times is almost too full featured." — 3.0/5

> **Usuario verificado** | *2 de abril de 2018* | Software informático
> 
> **Puntos a favor**: I like the sync with BMC ITSM most. It allows for robust reconciliation with the ITSM suite.  The over all product is pretty polished as well.
> 
> **Puntos en contra**: The general layout for a CI in the CMDB is not the most natural way to consume the data.  It is a little convoluted when looking at a CI to see all the relationships easily

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### "I found this to be a little convoluted in getting a clear picture of your CIs" — 4.0/5

> **Greg** | *7 de junio de 2017* | Tecnología y servicios de la información | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: The support from BMC is top notch.  This is also an open technology that allows for easy customization
> 
> **Puntos en contra**: The interface is a bit confusing and could use a cleaner look and feel.  It makes it difficult to get what you actually want to see in a timely manner
> 
> Honestly we didn't see a huge ROI on this.  Perhaps it was never implemented correctly but it always struggled to show the information that was most important to us.

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### "Good Payment tool" — 3.0/5

> **Usuario verificado** | *5 de marzo de 2019* | Organización de eventos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Makes it easy for freelancers to get paid, also the electronic signature
> 
> **Puntos en contra**: Sign every document with a signature and have to resign for every contract
> 
> Manually having to print and send each document

## Enlaces

- [Ver en Capterra](https://www.capterra.cl/software/160810/atrium-cmdb)

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