--- description: ¿Qué piensan los usuarios de FIELDBOSS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de FIELDBOSS gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FIELDBOSS - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [FIELDBOSS](/software/162005/fieldboss) # FIELDBOSS Canonical: https://www.capterra.cl/software/162005/fieldboss Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/162005/fieldboss?page=2) > Software basado en MS Dynamics que combina gestión de ventas, atención al cliente, movilidad de campo y funcionalidad de rastreo de equipos. > > Veredicto: 11 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 11 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Rimrock Corporation - **Ubicación**: Toronto, Canadá - **Constitución**: 1989 ## Contexto comercial - **Precio inicial**: CAD 20.000,00 - **Público objetivo**: 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: francés, inglés - **Países disponibles**: Canadá, Estados Unidos, Irlanda, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Base de datos de clientes - Base de datos de contactos - Enrutamiento - Facturación - Firma electrónica - GPS - Gestión de documentos - Gestión de expediciones - Gestión de inventarios - Gestión de la conformidad - Gestión de pedidos de trabajo - Gestión de trabajos - Gestión de técnicos - Historial de servicios - Presupuestos y estimaciones - Programación - Programación del mantenimiento - Seguimiento de tiempo en línea - Seguimiento del proyecto ## Integraciones (en total: 2) - Dynamics 365 - Dynamics 365 Business Central ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.cl/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.cl/directory/10009/field-service-management/software) - [Software para gestión de contratistas](https://www.capterra.cl/directory/30853/contractor-management/software) - [Software de climatización](https://www.capterra.cl/directory/30107/hvac/software) ## Alternativas 1. [Synchroteam](https://www.capterra.cl/software/129634/synchroteam) — 4.4/5 (95 reviews) 2. [Jobber](https://www.capterra.cl/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [Simpro](https://www.capterra.cl/software/10529/simpro-enterprise) — 4.0/5 (145 reviews) 4. [FieldPulse](https://www.capterra.cl/software/153475/fieldpulse) — 4.6/5 (411 reviews) 5. [mHelpDesk](https://www.capterra.cl/software/77264/mhelpdesk) — 4.3/5 (823 reviews) ## Opiniones ### "FIELDBOSS and Elevators" — 5.0/5 > **Matt** | *6 de diciembre de 2023* | Servicios para instalaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The know field service and the elevator industry. Built on a Microsoft platform offering security and robustness. Accessible from anywhere on any device. Real-time access to data. Power BI reports and dashboards. Integrated with Business Central for Accounting. Views are easily configurable by end users. Mature sales and implementation teams. Customer-focused and knowledgeable support team. They listen to their customers. > > **Puntos en contra**: I don't have a lot of cons or complaints regarding FIELDBOSS. Certainly, we had our issues during implementation, but nothing was unique to FIELDBOSS. Any issues or requests we had were responded to quickly. General observations for any implementation... document your processes ahead of time, spend a lot of time cleaning your data, and do not try to implement every feature at the same time. > > Two words... "no regrets." The product and the FIELDBOSS team met or exceeded our expectations. If I had to decide again, I would definitely select FIELDBOSS. ----- ### "FieldBoss Review" — 4.0/5 > **Deneen** | *16 de octubre de 2023* | Servicios | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: For me, the ability to download data is most important. I like the transparency of the system. We are able to see what is going on. The ease of processing paperwork with views and dashboards. FieldBoss allows us to improve our processes. > > **Puntos en contra**: Would like to see more ability to build reports in FieldBoss instead of downloading into excel. Reports that have no short learning curve. The most difficult thing about FieldBoss is the learning curve. For someone who does not have their process well defined it can be complicated. The most difficult part of the integration is the data migration. You need to actually have data to migrate. > > We have been able to improve processes and scorecard metrics. ----- ### "Review" — 4.0/5 > **Melissa** | *18 de octubre de 2023* | Construcción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ability to group items together for purposes of review...WO's, projects, etc. Helps to get an overall picture. > > **Puntos en contra**: Some of the titles are interchangeable within different forms which makes it a little bit more challenging to define specific titles...Customer/account are used interchangeably in different forms, but what customer means in one form does not mean the same in the other form. The platform is very open so there is lots of room for things to be reopened and changed. This makes it hard to lock down a point in time. > > FB has allowed for a more robust system in the sense of tracking projects, or quotes to WO's to invoices. ----- ### "Business in Real Time and in Full Colour" — 5.0/5 > **Stephen** | *16 de octubre de 2023* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: When we looked at FIELDBOSS we realized its workflows were extremely well interconnected. We knew immediately FIELDBOSS could help us improve our workflows, our productivity and our performance. In an industry where pricing is highly competitive our advantage comes from the efficiencies we create delivering our service. FIELDBOSS plays an integral role in giving us the edge we need, providing data in real time and allowing us to see our business metrics in full colour. > > **Puntos en contra**: Not much. There were somethings still in development at the time such as progress billing functionality and purchase orders tracking. I'm aware no system is an answer to everything but these two areas were going to be key for us. FIELDBOSS make a commitment to develop these areas and they are now an integral part of our FIELDBOSS experience. > > As an ERP it has been great but I liked to switch to talking about their support team. We have seen the FIELDBOSS team grow and our favorite points of contact move on to bigger roles in the company. We always had a concern that the new person would not offer the same level of support but we've been proven wrong time and time again. The culture they have and the standards they set are consistent and this builds a strong bond between our companies. ----- ### "FIELDBOSS in the Elevator Industry" — 5.0/5 > **Jeff** | *11 de noviembre de 2023* | Servicios para instalaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Their team has been very collaborative and supportive during a challenging rollout process. The product itself offers a seamless cloud experience while providing a level of data visibility that our organization could have only dreamed of under prior ERPs. > > **Puntos en contra**: Very little to report on the con side. Like all rollouts we have experienced so hiccups - but these are almost exclusively from our users not following the new process set for them during the rollout. > > Highlly positive experience with the team, we will be continuing to rollout the product to further businesses over the coming year. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/162005/fieldboss?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/162005/fieldboss) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Datos estructurados