---
description: ¿Qué piensan los usuarios de SevenRooms? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de SevenRooms gracias a Capterra Chile.
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title: SevenRooms - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para restaurantes](/directory/20026/restaurant-management/software) > [SevenRooms](/software/165480/sevenrooms)

# SevenRooms

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> Una plataforma de operaciones, marketing y participación de huéspedes para restaurantes, hoteles, clubes nocturnos y lugares de entretenimiento.
> 
> Veredicto: 24 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa SevenRooms?

Restaurantes, clubes nocturnos, bares, hotel con restaurante, piscinas, salones y lugares de entretenimiento.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 24 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: SevenRooms
- **Ubicación**: New York, EE. UU.
- **Constitución**: 2011

## Contexto comercial

- **Precio inicial**: US$1,00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Asistencia al cliente
- Automatización de marketing
- Base de datos de clientes
- CRM
- Creación de informes y estadísticas
- Creación de informes/análisis
- Email Reminders
- Gestión de la experiencia del huésped
- Gestión de reservas
- Gestión de reservas
- Gestión de tablas
- Lista de espera pública
- Mensajería SMS
- Notas de reserva
- Pagos electrónicos
- Pedidos en línea
- Priorización
- Procesamiento de pagos
- Punto de venta (POS)
- Recordatorios
- Reserva en línea
- Reservas de grupo
- Seguimiento de listas de espera
- Seguimiento de tiempo de espera
- Self Check-In/Check-Out

## Integraciones (en total: 13)

- Aloha EPOS
- Bindo POS
- Emma by Marigold
- Google Maps
- Instagram
- Knovos Discovery
- Lightspeed Retail
- Mailchimp
- Meta for Business
- PeopleVine
- Stripe
- Toast POS
- Twilio

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para restaurantes](https://www.capterra.cl/directory/20026/restaurant-management/software)

## Categorías relacionadas

- [Software para restaurantes](https://www.capterra.cl/directory/20026/restaurant-management/software)
- [Software para hoteles](https://www.capterra.cl/directory/20031/hospitality-property-management/software)
- [Sistemas de reservas](https://www.capterra.cl/directory/20032/reservations/software)
- [Software para gestión de listas de espera](https://www.capterra.cl/directory/31495/waitlist/software)
- [Software de entrega de alimentos](https://www.capterra.cl/directory/30861/food-delivery/software)

## Alternativas

1. [Hostaway](https://www.capterra.cl/software/152433/hostaway) — 4.8/5 (1524 reviews)
2. [OpenTable](https://www.capterra.cl/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews)
3. [Booqable](https://www.capterra.cl/software/138689/booqable) — 4.8/5 (1126 reviews)
4. [Lodgify](https://www.capterra.cl/software/131924/lodgify) — 4.5/5 (1282 reviews)
5. [Amenitiz](https://www.capterra.cl/software/183836/amenitiz) — 4.3/5 (238 reviews)

## Opiniones

### "Game Changer" — 5.0/5

> **Stephen** | *20 de julio de 2018* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Ability to provide a more customized experience for our valuable guests.
> 
> **Puntos en contra**: TripleSeat integration comes with major limitations for us.  Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons.  Currently unable to use right now.
> 
> SevenRooms has played a major role in our recovery program with our customers.  If a guest has an experience that did not live up to expectations, we know about it...and we fix it\!  It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use.  Our company has found creative functionality that enhances a guest’s overall experience.

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### "My honest review about sevenrooms" — 4.0/5

> **Michaela** | *29 de abril de 2025* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like the customization regarding the events section and customizing the shifts for special events etc
> 
> **Puntos en contra**: It can be tricky when making new shifts (sometimes they conflict and you have no idea why they do not work or they overlap when you try again)
> 
> I would give sevenrooms a 7/10 In terms of user friendly interface.

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### "Good, but needs work" — 3.0/5

> **alex** | *13 de agosto de 2025* | Hostelería | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: I like that SevenRooms allows our restaurant to function by organizing reservations and gathering notes on members and frequent diners.
> 
> **Puntos en contra**: I wish that SevenRooms was able to integrate with our other platforms that help us run a members' club and I've noticed that there are some glitches, like the platform assuming that tables are always overbooked.
> 
> Overall, I think SevenRooms is a good platform and service, but I think it could be much more user friendly and the app is also impossible to use. There are lots of ways it could be improved\!

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### "Sevenrooms Helps our Business Market more to Guests" — 5.0/5

> **Katherine** | *2 de mayo de 2025* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: We use the platform for all booking reservations, marketing events and email blast and it also aligns with our event Software Tripleseat
> 
> **Puntos en contra**: The marketing section isn't as advanced as OpenTable as the reach that the system isn't as advanced but it will get there
> 
> Love using Sevenrooms for our two venues\! It's been a great experience having these platform connect with all of our other systems for booking

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### "In love with SevenRooms\!" — 5.0/5

> **Ilaria** | *29 de octubre de 2025* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: SevenRooms is a great platform for restaurant reservations. It is easy to use and the customer service is always helpful and able to assist in every way they can.
> 
> **Puntos en contra**: Roughly a year ago the reporting section changed and it was not easy to familiarize with it at the beginning. The previous reporting was easier to navigate.
> 
> Our venue is using SevenRooms since years and I cannot recommend it enough.
Comparing it with other platforms, it is super easy to use and there are a lot of automations that you can set up that are very helpful to run your service smoothly.

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