--- description: ¿Qué piensan los usuarios de Luciq? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Luciq gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Luciq - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de seguimiento de errores](/directory/30090/bug-tracking/software) > [Luciq](/software/166279/instabug) # Luciq Canonical: https://www.capterra.cl/software/166279/instabug Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.cl/software/166279/instabug?page=2) > Una solución que se enfoca en creación de informes de errores, para información de clientes y pruebas beta, participación del usuario, informes de fallos y más. ¡Intégrala ahora\! > > Veredicto: 95 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Luciq? Empresas que trabajan con aplicaciones y web buscando informes de errores, informes de fallos, comentarios de usuarios, pruebas beta, aseguramiento de calidad, etc. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 95 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Luciq - **Ubicación**: San Franciso, EE. UU. - **Constitución**: 2012 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, Francia, India, Irlanda, Italia, Japón, México, Países Bajos, Reino Unido ## Funciones - API - Alertas y notificaciones - Alerts/Escalation - Análisis de causa raíz - Creación de informes y estadísticas - Creación de informes/análisis - Depuración - Encuestas y comentarios - Gestión de asignaciones - Gestión de comentarios - Gestión de flujos de trabajo - Gestión de proyectos - Gestión de tareas - Gestión de tickets - Herramientas de colaboración - Integración continua - Modelos personalizables - Métricas de rendimiento - Panel de comunicaciones - Rama de preguntas - Real-Time Data - Registro de auditoría - Seguimiento de problemas - Third-Party Integrations - Visualización de datos ## Integraciones (en total: 23) - Asana - Basecamp - Bitbucket - Chatwork - ClickUp - Datadog - Freshdesk - GitHub - GitLab - Google Cloud Identity - IBM Instana - JIRA Service Management - Jira - Microsoft Azure - Microsoft Teams … y 8 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Sistemas de seguimiento de errores](https://www.capterra.cl/directory/30090/bug-tracking/software) ## Categorías relacionadas - [Sistemas de seguimiento de errores](https://www.capterra.cl/directory/30090/bug-tracking/software) - [Herramientas de seguimiento de problemas](https://www.capterra.cl/directory/30675/issue-tracking/software) - [Herramientas para monitorear aplicaciones](https://www.capterra.cl/directory/30208/application-performance-management-software/software) - [Software para pruebas de rendimiento](https://www.capterra.cl/directory/31124/performance-testing/software) - [Software de monitoreo de sitios web](https://www.capterra.cl/directory/10021/website-monitoring/software) ## Alternativas 1. [GitHub](https://www.capterra.cl/software/129067/github) — 4.8/5 (6155 reviews) 2. [Jira](https://www.capterra.cl/software/19319/jira) — 4.4/5 (15314 reviews) 3. [Rollbar](https://www.capterra.cl/software/158230/rollbar) — 4.5/5 (263 reviews) 4. [New Relic](https://www.capterra.cl/software/118128/new-relic) — 4.5/5 (195 reviews) 5. [Raygun](https://www.capterra.cl/software/159822/raygun) — 4.4/5 (23 reviews) ## Opiniones ### "Great tool for everyday use, with lots of potencial." — 4.0/5 > **Mauro** | *22 de septiembre de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: How comprehensive are the metrics calculated for the app, the detailed information about sessions and bug reports, and how easy it is to navigate through its interface. > > **Puntos en contra**: Inconsistent metrics. Crash-free user and crash-free sessions sometimes are inconsistent for the overall app compare to the analysis per app version. It also seems that crashes are processed faster than sessions and users, generating daily metrics that are misleading initially. > > Great, it gives us a good overview of how the app is behaving in production, becoming our main monitoring tool. ----- ### "It pays for itself every month and more" — 5.0/5 > **Kerry** | *8 de septiembre de 2018* | Entretenimiento | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: - The UI is great and implementation is a breeze - I love being able to customize my development console logging to amend my crash reports. In fact, the suite of information I get along with crash reports is easily the most comprehensive I've seen on the market, hands down. - Having the ability to speak directly with customers via in-app chat is invaluable in building customer relationships and solving issues promptly. - I love being able to annotate screenshots and take videos is issues in the app to attach to bug reports. I often find myself browsing my own app and making notes to myself about items that should be fixed or looked at in this manner. This feature, for me, might be the greatest value add of the product. > > **Puntos en contra**: It's actually quite cumbersome to work around the 4 account limit per team for a paid account, especially if you have multiple apps and/or support people that need to log in. There are almost too many updates (too frequent?) being made to the software. Every other day that I log into the dashboard, there's an alert at the top screaming at me to update to the latest version, which don't even seem to include high priority hotfixes. > > I've used Instabug for the past 3 apps (and 3ish years) I've worked on. While there are a few rough edges when it comes to administrative items, I couldn't be happier with the product and would recommend it to any developer who has the means to pay for a premium service. The product easily pays for itself each month when used to resolve 2 or 3 crashes or customer-reported support tickets. ----- ### "One of the best tool for bug tracking" — 3.0/5 > **Usuario verificado** | *21 de enero de 2023* | Software informático | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Instabug offers a really great set of bug tracking features. Each crash log have attached the app view that the user visited and the app session logs. This makes debugging eventual crashes really easy. It also offers a panel where customer can interact with our internal support team, sending feedbacks or questions. > > **Puntos en contra**: The SDK needed to be included in the mobile app, sometimes had problem causing crashes. However I should also say that the support team have always been really helpful trying fixing the problem. > > Instabug gave us the ability to easily interact with our customer and to keep track of any eventual crashes/problems on our mobile app. ----- ### "Super Powerful" — 5.0/5 > **Michel** | *5 de noviembre de 2023* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Seems fare more powerful than competition. Shows console log, network calls and more. > > **Puntos en contra**: New pricing is very high, even at the lowest tier. ----- ### "Review by an Android Developer" — 4.0/5 > **Aditya Raj** | *7 de agosto de 2021* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Instabug is an amazing software, I use it frequently to test my app and keep it safe from bugs, it is a great software and reports each and every bug. As, I am an Android Developer professionally, I require Instabug regularly to point out the bugs on my app. Hence, I like this software and recommend you guys to use it. > > **Puntos en contra**: Most of the things I like about this software, but one thing I don't like is customer care, once I had a problem with the software but they didn't respond on time, but I think now they are improving. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.cl/software/166279/instabug?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/166279/instabug) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados