--- description: ¿Qué piensan los usuarios de Macaw? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Macaw gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Macaw - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de seguros](/directory/20035/insurance-agency/software) > [Macaw](/software/167497/macaw) # Macaw Canonical: https://www.capterra.cl/software/167497/macaw Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/167497/macaw?page=2) > Plataforma de código abierto para corredurías de seguros para funciones de ventas, servicios, clientes, campañas y reclamaciones, entre otros. > > Veredicto: 22 usuarios lo han valorado con **3.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Macaw? SMG, gerentes de programas, corredores y agentes independientes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.6/5** | 22 Opiniones | | Facilidad de uso | 3.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.6/5 | Basado en las opiniones generales | | Funciones | 3.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Nest Innovative Solutions - **Ubicación**: Kolkata, India - **Constitución**: 2011 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Baréin, Canadá, Catar, Emiratos Árabes Unidos, Estados Unidos, India, Kuwait, Omán ## Funciones - Broker/Agent Portal - Creación de informes/análisis - Daños y accidentes - Emisión de políticas - Evaluación de riesgos - Facturación - Gestión de comisiones - Gestión de contactos - Gestión de documentos - Gestión de la evaluación de riesgo - Gestión de políticas - Gestión de pólizas de seguros - Gestión de reclamaciones - Gestión de renovaciones - Portal de clientes - Presupuestos y estimaciones - Registro de auditoría - Seguimiento de reclamaciones - Third-Party Integrations ## Integraciones (en total: 7) - Act-On - Docmosis - Docusign - Google Analytics 360 - Mailgun - Microsoft 365 - PayPal ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software de seguros](https://www.capterra.cl/directory/20035/insurance-agency/software) ## Categorías relacionadas - [Software de seguros](https://www.capterra.cl/directory/20035/insurance-agency/software) - [Software para clasificación de seguros](https://www.capterra.cl/directory/20037/insurance-rating/software) - [Software para seguros comerciales](https://www.capterra.cl/directory/31283/commercial-insurance/software) - [Software para gestionar pólizas de seguro](https://www.capterra.cl/directory/20036/insurance-policy/software) - [Software para corredurías de seguros](https://www.capterra.cl/directory/31282/p%26c-insurance/software) ## Alternativas 1. [Jenesis Software](https://www.capterra.cl/software/119068/jenesis-software) — 4.7/5 (283 reviews) 2. [Applied Epic](https://www.capterra.cl/software/70671/applied-epic) — 4.2/5 (141 reviews) 3. [NowCerts](https://www.capterra.cl/software/132779/nowcerts) — 4.8/5 (150 reviews) 4. [EZLynx](https://www.capterra.cl/software/102928/ezlynx) — 3.7/5 (73 reviews) 5. [HawkSoft CMS](https://www.capterra.cl/software/79412/hawksoft-cms) — 4.5/5 (64 reviews) ## Opiniones ### "Entire suite for my MGA" — 4.0/5 > **T.J.** | *17 de enero de 2019* | Seguros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Cloud based solution with customizations for my needs from vendor allowed us to downsize our IT staff and keep on top of cyber trends at a much better ROI. > > **Puntos en contra**: Learning the better way to do business. Our old ways were antiquated, but comfortable. > > The cost benefit analysis proved to be true and the platform allowed the business to go 100% virtual. This is impressive for a 20 year old MGA who has to deal with online sales, executive sales, producer sales, underwriting, customer classification, policy administration and claims. ----- ### "Account Specialist" — 4.0/5 > **Micheil** | *18 de septiembre de 2019* | Seguros | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: I like that it has finally come together and is becoming more user friendly for me and my team. > > **Puntos en contra**: Though I now find it user friendly, I do not believe that it is user friendly to the average person. We get a lot of calls generated from clients who are unable to sort it out. > > It took a long time to get it to where it needed to be, but now it is pretty efficient. I do wish that changes or updates did not take a long as they do, but understand that it is a process. ----- ### "Feedback" — 3.0/5 > **Samantha** | *16 de septiembre de 2019* | Seguros | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I do like that we can customize the features we want that cater to our business, since it's so niche. It has come a long way since we first started using the system. Our users seem to be getting used to and able to navigate easier. > > **Puntos en contra**: Not sure if this is an internal problem, but it takes forever for system changes to be made when we have requests. There are still too many clicks/steps to accomplish certain simple tasks. Random issues seem to occur all of the time - payment info disappears, PT ledgers don't work, etc. When one issue is being resolved and fixed, another one occurs it seems. I don't like that I can't work in the early hours of the morning. The system is very slow and doesn't work efficiently until after 7AM. I work as early as 4AM some mornings and need it to be running smoothly. > > Overall experience is our company launched this system 2 years ago, and there has been a lot of progress. But it seems like a never ending road and we employees have to wait months for certain changes to take place. I don't know if that is program costs, meaning too expensive for our company? Above my pay grade. But the system is also up and down. The speed is not always there, and I have high speed internet with full access. I will say, it has gotten better as a user. But our clients still struggle with using it. ----- ### "Macaw Review" — 5.0/5 > **Chris** | *27 de mayo de 2025* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I am really impressed with the calculations that Macaw can perform. We have a lot of rules and regulations for our rates, and Macaw is able to correctly provide the premium and taxes we need to provide to clients. > > **Puntos en contra**: The main con about Macaw is the wait time for some of the dashboards. Most of the dashboards work provide the reports fast, but there are a couple that require a couple of minutes to provide the report, even with a reasonable size of data. > > I have a overall well experience with Macaw. It is a very helpful system that makes our company's daily activities very simple. ----- ### "Macaw User" — 5.0/5 > **Verified** | *6 de junio de 2025* | Seguros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Well-designed, easy to learn, makes everyday tasks much more manageable, makes a difference day to day. > > **Puntos en contra**: A few minor bugs at first. Although previous issues were fixed quickly, each new update tends to introduce unexpected bugs. > > Using Macaw has significantly improved productivity and simplified complex tasks. the support team is responsive and knowledgeable. Highly recommend. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/167497/macaw?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/167497/macaw) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados