--- description: ¿Qué piensan los usuarios de Bandwidth? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Bandwidth gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bandwidth - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/30084/telephony/software) > [Bandwidth](/software/167939/bandwidth) # Bandwidth Canonical: https://www.capterra.cl/software/167939/bandwidth Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.cl/software/167939/bandwidth?page=2) > Bandwidth proporciona APIs que facilitan la integración de las llamadas de voz, mensajes de texto y acceso al 9-1-1 en software y aplicaciones. > > Veredicto: 131 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Bandwidth? Bandwidth ayuda a los clientes de todos los tamaños a equipar las aplicaciones con llamadas de voz, seguimiento de llamadas, mensajes de texto y conectividad con el 9-1-1. Estas API y la red nacional de voz IP están construidas a escala. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 131 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Bandwidth.com - **Ubicación**: Austin, EE. UU. - **Constitución**: 2005 ## Contexto comercial - **Precio inicial**: US$0,35 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Audio/Video Conferencing - Chat y mensajería - Conexiones SIP - Creación de informes/análisis - Diseño API - Enrutamiento de llamadas - Gestión de centros de atención telefónica - Grabación de llamadas - IVR - Integración de telefonía informática - Mensaje de voz - Panel de comunicaciones - Selección de llamadas - Supervisión de llamadas - VoIP ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Soluciones de telefonía](https://www.capterra.cl/directory/30084/telephony/software) ## Categorías relacionadas - [Soluciones de telefonía](https://www.capterra.cl/directory/30084/telephony/software) - [Software para VoIP](https://www.capterra.cl/directory/30940/voip/software) - [Software de gestión de API](https://www.capterra.cl/directory/31065/api-management/software) - [Soluciones de comunicación basadas en la nube](https://www.capterra.cl/directory/31362/cloud-communication-platform/software) ## Alternativas 1. [Bitrix24](https://www.capterra.cl/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Microsoft Azure](https://www.capterra.cl/software/16365/azure) — 4.6/5 (1947 reviews) 3. [Twilio](https://www.capterra.cl/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) 4. [3CX](https://www.capterra.cl/software/158704/3cx) — 4.4/5 (465 reviews) 5. [JustCall](https://www.capterra.cl/software/157853/justcall) — 4.1/5 (223 reviews) ## Opiniones ### "My Preferred Carrier" — 5.0/5 > **Brianda** | *22 de junio de 2018* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: User-friendly which makes it time efficient and the Bandwidth team is wonderful to work with. The majority of our companies numbers are ported/ordered through Bandwidth because we have found this to be the best and easiest carrier to use. > > **Puntos en contra**: The port tool will not tell you the carrier of a number if it is not portable. It also will not tell you the carrier of toll-free numbers or if they are on different RespOrgs before you submit them. > > I save a lot of time when I use the Bandwidth portal versus other carriers portals that I use. I would say on average to order a new number through Bandwidth versus other portals, it takes me half as much time. For submitting ports, I save even more time than that. ----- ### "Bandwidth.com Comes Highly Recommended" — 5.0/5 > **Dave** | *13 de junio de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Its web based and makes self-management a breeze. > > **Puntos en contra**: Having to create manual tickets for certain things like adding a trusted IP, but I understand its for security and allows their service to not be abused. > > Very satisfied with their service and responsiveness to any technical issue that arrises. ----- ### "Once great, not anymore." — 2.0/5 > **Russell** | *14 de noviembre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Port triggering, SMS integration, fairly reliable. > > **Puntos en contra**: Different dashboards and logins for support, account management, hidden add-ons for 10DLC mandates not made available automatically, 911 dashboard, support dashboard. > > Years ago they were great to work with, easy access to support by phone or email, helpful account reps that stayed on top of things and stayed in touch, competitive pricing, and innovative features. They have changes in the last 3 years and more so in the last year. Account reps are useless and elusive, some departments you simply can't work with directly or call, support is strictly by premade ticket with tons of required drop down options that often can't be crafted to have any relevance to your inquiry, and slow response on any inquiry. Apparently you can pay more now for the ability to call support, no grandfathering in for clients that have been with them a decade plus, and wasn't made aware of this by anyone other than the painful experience of many failed attempts of reaching support. The path they haphazardly forged providing 10DLC functionality and set moving target dates on blocking traffic was a nightmare, they didn't have it together on this, left hand didn't know what the right hand was doing and forget about the customer being in the know. It's a shame, they had a good thing going customer service wise. ----- ### "Efficient communication at low rates." — 4.0/5 > **Ruben** | *12 de julio de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like it because whenever I need to talk to colleagues in other cities I only have to request a number and I get it instantly. I have been able to assign numbers to employees who work together with me and we have been able to develop a very efficient collaborative work. > > **Puntos en contra**: There is nothing I dislike about this platform. > > Bandwidth offers us a very efficient service with competitive rates, which is very important in a multi-office company like ours. It helps to maintain stable and prolonged conversations without interference and outages. ----- ### "Bandwidth customer support far exceeds their peers. They finish most requests in just a few hours." — 5.0/5 > **Marty** | *5 de junio de 2018* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use stands out first. As a daily user I count on Bandwidth to point thousands of phone numbers to my customers correctly and route tens of thousands of calls daily. We use 5 SIP providers in our business and I choose Bandwidth as the primary carrier over all the others every time hands down. > > **Puntos en contra**: There is nothing I don't like about Bandwidth. They have all the tools on their site I need to do my job efficiently. > > Worry free call routing. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.cl/software/167939/bandwidth?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/167939/bandwidth) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados