---
description: ¿Qué piensan los usuarios de ManageEngine ADSelfService Plus? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ManageEngine ADSelfService Plus gracias a Capterra Chile.
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title: ManageEngine ADSelfService Plus - Opiniones, precios y características - Capterra Chile 2026
---

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# ManageEngine ADSelfService Plus

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> ManageEngine ADSelfService Plus es una solución integrada de administración de contraseñas de autoservicio de Active Directory y de inicio de sesión único.
> 
> Veredicto: 47 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa ManageEngine ADSelfService Plus?

Organizaciones de TI, banca, ingeniería y sectores de la salud, instituciones educativas, gobierno y ONG y cualquier empresa que necesite una solución de administración de contraseñas basada en Active Directory.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 47 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.7/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ManageEngine
- **Ubicación**: The Octagon, EE. UU.
- **Constitución**: 1996

## Contexto comercial

- **Precio inicial**: US$595,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, chino tradicional, coreano, danés, español, finés, francés, hebreo, inglés, italiano, japonés, neerlandés, noruego, polaco, portugués, ruso, sueco, turco, árabe
- **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Arabia Saudita, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Baréin, Belice, Bermudas, Bielorrusia, Bolivia, Bosnia y Herzegovina, Brasil, Bulgaria y 125 más

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Autenticación de dos factores
- Autenticación multifactor
- Autenticación móvil
- Base de datos de contraseñas
- Control de acceso
- Controles o permisos de acceso
- Creación de informes/análisis
- Generador de contraseñas
- Gestión de acceso
- Gestión de contraseñas
- Gestión de credenciales
- Gestión de la conformidad
- Gestión de políticas
- Gestión de usuarios
- Portal de autoservicio
- Registro de auditoría
- Registro único
- Seguridad de aplicaciones
- Sincronización de contraseñas

## Integraciones (en total: 2)

- ManageEngine ADManager Plus
- Spiceworks Cloud Help Desk

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas para teletrabajar](https://www.capterra.cl/directory/31855/remote-work/software)

## Categorías relacionadas

- [Herramientas para teletrabajar](https://www.capterra.cl/directory/31855/remote-work/software)
- [Software para administrar contraseñas](https://www.capterra.cl/directory/30923/password-management/software)
- [Sistemas de autentificación de usuario](https://www.capterra.cl/directory/31218/authentication/software)
- [Herramientas de SSO (inicio de sesión único)](https://www.capterra.cl/directory/31331/single-sign-on/software)
- [Software para restablecer contraseña de autoservicio (SSPR)](https://www.capterra.cl/directory/32936/self-service-password-reset-%28sspr%29/software)

## Alternativas

1. [Cisco Duo](https://www.capterra.cl/software/153202/duo-security) — 4.7/5 (548 reviews)
2. [Conecta Suite](https://www.capterra.cl/software/1030972/conecta-suite) — 4.9/5 (47 reviews)
3. [EmpowerID](https://www.capterra.cl/software/136245/empowerid) (0 reviews)
4. [Rippling](https://www.capterra.cl/software/172127/rippling) — 4.9/5 (4614 reviews)
5. [ManageEngine AD360](https://www.capterra.cl/software/1036382/manageengine-ad360) — 4.6/5 (34 reviews)

## Opiniones

### "Excellent product" — 5.0/5

> **Sayed Munir** | *19 de abril de 2018* | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Users can reset their password from any where.We published the application over the Internet and our customers around the globe use it for Resetting/Unlocking their password.
> 
> **Puntos en contra**: More Authentication security like Pulling the Employee ID for verification.&#10;&#10;Currently is pulling the name from AD, if we have some custom attribute in AD and we want to bind that custom attribute for verification.
> 
> Ease of Daily password activities.

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### "A robust, web-based, multi-platform, self-service solution" — 5.0/5

> **Usuario verificado** | *31 de julio de 2018* | Petróleo y energía
> 
> **Puntos a favor**: This software provides our end users with a web-based, self-service solution for issues related to password reset management and account lockout. This has effectively reduced up to a third of our most urgent helpdesk issues allowing us to maximize IT resources. &#10;&#10;Both the enterprise and its users can feel secure with the multi-factor authentication techniques &#10;&#10;Single sign-on (SSO) feature based on Microsoft Windows Active Directory enables our users to have seamless, one-click access to cloud and enterprise applications such as G Suite, Office 365, and Zendesk&#10;&#10;Free SMS, email and push notifications notify our end-users that their password is about to expire and recommend a password change to prevent lockout.
> 
> **Puntos en contra**: There have been times when we had problems because the user has forgotten the answers to their security questions, but support was very helpful and the issue was resolved quickly.

-----

### "Adservices is bad" — 1.0/5

> **Usuario verificado** | *3 de abril de 2022* | Administración gubernamental | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: None. I don’t like the adservices because they have problems\!
> 
> **Puntos en contra**: When I changed passwords or try to log in. They are too slow\! They always have problems\!
> 
> None

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### "Easy to use" — 4.0/5

> **Usuario verificado** | *24 de abril de 2018* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Ad self service plus was very easy to configure and start using with our employees.  It has saved our IT support staff many hours responding to locked out users accounts and forgotten passwords.  Since we are a 24x7 business, it is especially helpful for employees help themselves instead of waking up the support person on call.
> 
> **Puntos en contra**: I haven't been able to get the automated answer import to work.  I have scheduled a job that imports a daily generated csv file from our hr system, but I can only run it manually.   I have a ticket open to get it resolved, so hopefully we can start utilizing the full functionality soon.
> 
> Lower support costs, less burnout from unlocking accounts and resetting passwords.

-----

### "More Flexibility from a Password Reset Tool Than Offered by Microsoft" — 5.0/5

> **Usuario verificado** | *24 de enero de 2019* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: When my organization implemented AD, one of the first questions that came up was "How can we make sure our users are notified when their passwords will expired, before they actually expire?"  Another question was "How can we give them a safe and secure way to change the password if they are remote?"  ADSelfService Plus was able to answer both of these questions for us, and it does so with ease.  This is largely a set it and forget it tool for us - rarely do I ever have to go back and make changes.  It just works, which is a high mark for any software.
> 
> **Puntos en contra**: For the price, I'd expect a little bit more functionality.  Yes, this is a pretty basic tool that does its job well, but it is a little pricey for doing that basic job.
> 
> I've been using ManageEngine tools for a few years now.  My organization held off on implementing AD because we heard some of the horror stories of managing it and keeping it safe and secure.  ManageEngine makes several tools that make AD management significantly, and ADSelfService Plus is no exception.  Its one of those tools that largely goes unnoticed, but its something that we can't live without.

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