---
description: ¿Qué piensan los usuarios de Flowroute? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Flowroute gracias a Capterra Chile.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Flowroute - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/30940/voip/software) > [Flowroute](/software/176093/flowroute)

# Flowroute

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> Flowroute proporciona llamadas y mensajería basadas en la nube a través de API y un portal online.
> 
> Veredicto: 8 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Flowroute?

Flowroute sirve a organizaciones de TI de todo tipo y tamaño, lo que incluye empresas, CSP (proveedores de servicios de comunicación por sus siglas en inglés), organizaciones de desarrollo de software y MSP (proveedores de gestión de servicios, por sus siglas en inglés)/revendedores.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.0/5** | 8 Opiniones |
| Facilidad de uso | 4.4/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.1/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Flowroute
- **Ubicación**: Seattle, EE. UU.
- **Constitución**: 2007

## Contexto comercial

- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Angola, Anguila, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bangladés, Baréin, Belice, Benín, Bermudas, Bielorrusia, Bolivia, Bosnia y Herzegovina, Botsuana, Brasil, Brunéi y 8 más

## Funciones

- Conexiones SIP
- Creación de informes y estadísticas
- Creación de informes/análisis
- Enrutamiento de llamadas
- Seguimiento de llamadas
- VoIP

## Integraciones (en total: 5)

- 3CX
- Asterisk
- Grandstream Wave
- Microsoft 365
- OnSIP

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para VoIP](https://www.capterra.cl/directory/30940/voip/software)

## Categorías relacionadas

- [Software para VoIP](https://www.capterra.cl/directory/30940/voip/software)
- [Soluciones de telefonía](https://www.capterra.cl/directory/30084/telephony/software)
- [Soluciones de comunicación basadas en la nube](https://www.capterra.cl/directory/31362/cloud-communication-platform/software)

## Alternativas

1. [JustCall](https://www.capterra.cl/software/157853/justcall) — 4.1/5 (223 reviews)
2. [Squaretalk](https://www.capterra.cl/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews)
3. [Avochato](https://www.capterra.cl/software/161117/avochato) — 4.7/5 (135 reviews)
4. [DialMyCalls](https://www.capterra.cl/software/134493/dialmycalls) — 4.8/5 (51 reviews)
5. [TextPeak](https://www.capterra.cl/software/1058742/textpeak) (0 reviews)

## Opiniones

### "Fantastic quality provider" — 5.0/5

> **Tahor** | *15 de febrero de 2019* | Propiedad inmobiliaria comercial | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The pay as you go idea Flowroute brings to the table is great. I love how easy it is to set up my account and get my Sip trunk live. Anytime I run into issues, the support team reports back on my tickets. Overall I've had little downtime with them
> 
> **Puntos en contra**: I think everything is great about the provider, the only thing I liked least is the lack of software to connect your texting API to.
> 
> I've setup my business with Flowroute being the provider and 3CX as my PBX. My overall experience has been great

-----

### "Reliable service with great support" — 5.0/5

> **Michael** | *27 de julio de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Flowroute has an extensive infrastructure.  They are always investing in their environment and improving their offering.  Sound quality and security are top-notch. I can confidently use the flowroute service to provide quality voice services to my clients.
> 
> **Puntos en contra**: There is currently one small issue with the management console where I am unable to move DIDs around between sub-accounts, but the support team is very responsive and helps me achieve this quickly, so this is minor.  Additionally, Flowroute indicates this issue will be addressed shortly, and based on their track record, i'm confident it will be.
> 
> Flowroute helps me to offer enterprise grade sip trunking at a very affordable price.  Their support team gives me confidence and allows me to focus on running my business.  Having a great partner is not optional if success is your goal, and Flowroute delivers.

-----

### "Stay away.  There service and Support have gone downwill" — 1.0/5

> **jeffrey** | *23 de junio de 2020* | Ropa y moda | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: They used to have great support, service and pricing
> 
> **Puntos en contra**: They have terrible support and service now.
> 
> I have been with Flowroute for years.  In the beginning years, tech support was great and service was great.  Something has happened over the last year where they made changes and assumed everyones' configuration would simply work with server changes, but they have miscalculated much and left several of my customers without service.  When contacting their tech support these days, you will get "It is your problem, hire a tech guy to help you connect with our servers".  I am done trying to troubleshoot their issues and will simply move each client that complains to another platform.

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### "One-stop pace for all our telephony needs" — 5.0/5

> **Kevin** | *17 de abril de 2020* | Software informático | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Sip Trunking
Voice
DID's 
Messaging 
Open API
> 
> **Puntos en contra**: Just one issue. We purchase DID using API and the DID's are not SMS enabled by default. We have to send a request to support to enable SMS for the purchased DID's
> 
> We have been using Flowroute for more than a decade.  We have not faced any issue with voice quality or SMS delivery. They have a wonderful support team to help us. Thanks to \[SENSITIVE CONTENT HIDDEN\] from support who's very helpful.

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### "Flowroute for VOIP" — 4.0/5

> **Farhan** | *9 de septiembre de 2019* | Fabricación de productos eléctricos/electrónicos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The software allows numbers and dies to be easily integrated with user’s own software for PSTN services via voip. Our company uses services from flowroute to provide pstn services to our video collaboration customers. The support is very helpful and is willing to spend hours to help out with technical challenges.
> 
> **Puntos en contra**: There isn’t much to dislike about this software. It is priced economically as well. However better cnam and text messages support will be an additional benefit.

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## Enlaces

- [Ver en Capterra](https://www.capterra.cl/software/176093/flowroute)

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