--- description: ¿Qué piensan los usuarios de Okendo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Okendo gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Okendo - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de reseñas](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo) # Okendo Canonical: https://www.capterra.cl/software/176189/okendo Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.cl/software/176189/okendo?page=2) > Hace posible que los comerciantes minoristas capturen y muestren valoraciones, opiniones, perfiles, fotos, videos, preguntas, respuestas y comentarios de los clientes. > > Veredicto: 223 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Okendo? Comercios minoristas de alto crecimiento en Shopify. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 223 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Okendo - **Constitución**: 2016 ## Contexto comercial - **Precio inicial**: US$19,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Dinamarca, España, Estados Unidos, Finlandia, Francia, Irlanda, Nueva Zelanda, Reino Unido, Suecia ## Funciones - Análisis de sentimientos - Compartir en redes sociales - Creación de informes y estadísticas - Gestión de campañas - Gestión de los comentarios negativos - Gestión de recompensas - Gestión de respuestas - Marketing multicanal - Métricas de rendimiento - Notificación de reseña de usuario - Panel de comunicaciones - Programa de fidelización - Solicitud de reseña de usuario - Supervisión de reseñas - Third-Party Integrations ## Integraciones (en total: 39) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion … y 24 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para gestión de reseñas](https://www.capterra.cl/directory/31024/review-management/software) ## Categorías relacionadas - [Software para gestión de reseñas](https://www.capterra.cl/directory/31024/review-management/software) - [Software de fidelización de clientes](https://www.capterra.cl/directory/10031/customer-loyalty/software) - [Software para referidos](https://www.capterra.cl/directory/30681/referral/software) ## Alternativas 1. [Trustpilot](https://www.capterra.cl/software/169618/trustpilot) — 4.5/5 (1204 reviews) 2. [Birdeye](https://www.capterra.cl/software/152997/birdeye) — 4.7/5 (704 reviews) 3. [Yotpo](https://www.capterra.cl/software/144389/yotpo) — 4.5/5 (376 reviews) 4. [NiceJob](https://www.capterra.cl/software/142037/nicejob) — 4.9/5 (203 reviews) 5. [GiveMe5.ai](https://www.capterra.cl/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Opiniones ### "A complete and reliable reviews platform" — 5.0/5 > **Carolina** | *17 de noviembre de 2025* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like most about Okendo is that it actually delivers on what a reviews platform should do. We moved from another tool that was missing several features, and Okendo had everything we needed from day one. You can tell they are always updating and improving the product, which makes it feel like a solid solution for the long term. > > **Puntos en contra**: The only thing so far is that the platform can feel a bit overwhelming at first because it has so many features. But it has never slowed us down. The onboarding team has been amazing and made everything very easy. > > My overall experience with Okendo has been great. The onboarding was smooth, fast, and extremely well-supported. Implementation was quick, and any questions we had were answered right away by their team. Their support has been consistent, responsive, and genuinely helpful, which made the whole process much easier than expected. ----- ### "Taking it to the next level" — 5.0/5 > **Diana Karen** | *31 de marzo de 2026* | Ropa y moda | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Okendo has helped us not only elevate our customer experience online and as a whole but also our product quality. > > **Puntos en contra**: Trying to find a way to have control of removing reviews coming from shop app - currently no way to do it. > > Overall we are very happy with our experience. Our rep \[sensitive content hidden\] has made it so easy for us to implement new ways to show reviews on our website. ----- ### "Reliable reviews platform for DTC Shopify brands" — 5.0/5 > **Usuario verificado** | *30 de marzo de 2026* | Ropa y moda | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Okendo integrates cleanly with Shopify and makes it easy to collect and display UGC at scale. The review widgets are customizable enough to fit our brand without heavy dev lift, and the attributes feature (fit, quality ratings) gives customers a structured way to leave useful feedback. Solid value relative to other review platforms we evaluated. > > **Puntos en contra**: The backend UI has a learning curve and some reporting features feel underdeveloped compared to what you'd want for deeper review analytics. > > Okendo does what it promises. It drives review volume and surfaces social proof in the right places on-site. For a DTC brand on Shopify, it's one of the cleaner solutions in the space. The support team and account management are genuinely top tier, responsive, proactive, and easy to work with. Would recommend for teams that want a reliable reviews platform without needing a lot of technical overhead to maintain it. ----- ### "Feedback" — 3.0/5 > **Asha** | *29 de diciembre de 2022* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Ease of use - simple to navigate and integrates with other systems well > > **Puntos en contra**: price increase for what we actually use it for. ----- ### "5 star worthy" — 5.0/5 > **Wendi** | *23 de marzo de 2026* | Bienes de consumo | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The professionalism and knowledge from the team we work with. Review platform is great\! Loyalty platform is great. We're about to learn about their survey platform as well. > > **Puntos en contra**: Haven't experienced anything at this time that comes to mind. It's been great to work with so far. We're pleased. > > We've really enjoyed the platform and it's been very helpful for us. \[sensitive content hidden\] are great to work with. ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.cl/software/176189/okendo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/176189/okendo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados