--- description: ¿Qué piensan los usuarios de Exceed.ai? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Exceed.ai gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Exceed.ai - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de asistente de ventas con IA](/directory/34135/ai-sales-assistant/software) > [Exceed.ai](/software/176408/exceed-ai) # Exceed.ai Canonical: https://www.capterra.cl/software/176408/exceed-ai Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/176408/exceed-ai?page=2) > Asistente con IA que trabaja junto con tu equipo para garantizar que cada cliente potencial reciba seguimiento, sea calificado y consolidado, además de programar reuniones con los prospectos calificados. > > Veredicto: 13 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Exceed.ai? Empresas de tecnología y de finanzas que requieren que los representantes de ventas humanos cierren negocios con un valor de vida de los clientes de 1000 dólares o más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 13 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Genesys - **Ubicación**: Daly City, EE. UU. - **Constitución**: 1990 ## Contexto comercial - **Precio inicial**: US$1.950,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: español, inglés - **Países disponibles**: Alemania, Australia, Canadá, España, Estados Unidos, Países Bajos, Reino Unido ## Funciones - A/B Testing - Acciones activadas por evento - Análisis de sentimientos - Asistente virtual personal - Automatización de marketing - Automatización de procesos empresariales - Automatización proceso/flujo de trabajo - CRM - Campañas de goteo - Campos personalizables - Captura de clientes potenciales - Chat en vivo - Chatbot - Compromiso de clientes potenciales - Comunicación multicanal - Creación de informes/análisis - Cualificación de leads - Distribución de clientes potenciales - Gestión de actividad de ventas - Gestión de campañas - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de la comunicación - Gestión de modelos - Gestión de reuniones - Gestión de suscriptores - IA y aprendizaje automático - Importación y exportación de datos - Marketing por correo electrónico - Mobile Optimization - Métricas de rendimiento - Panel de actividades - Para equipos de ventas/organizaciones - Personalización - Procesamiento de lenguaje natural - Programación - Programación automatizada - Reconocimiento de intenciones - Reconocimiento de voz - Segmentación de clientes potenciales - Segmentación por público - Third-Party Integrations - Traspaso a agente ## Integraciones (en total: 18) - ActiveCampaign - Google Analytics 360 - Google Workspace - HubSpot CRM - HubSpot Marketing Hub - Marketo Engage - Marketo Sales Connect - Microsoft 365 - Microsoft Outlook - Microsoft Teams - Oracle Eloqua Marketing Automation - Outreach - Pipedrive - Salesforce Marketing Cloud - Salesforce Marketing Cloud Account Engagement … y 3 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de asistente de ventas con IA](https://www.capterra.cl/directory/34135/ai-sales-assistant/software) ## Categorías relacionadas - [Software de asistente de ventas con IA](https://www.capterra.cl/directory/34135/ai-sales-assistant/software) - [Software para Capacitación de ventas](https://www.capterra.cl/directory/30798/sales-enablement/software) - [Herramientas de email marketing](https://www.capterra.cl/directory/30013/email-marketing/software) - [Software para agendar citas](https://www.capterra.cl/directory/30757/appointment-scheduling/software) - [Herramientas de marketing conversacional](https://www.capterra.cl/directory/31562/conversational-marketing-platform/software) ## Alternativas 1. [Bitrix24](https://www.capterra.cl/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Drift](https://www.capterra.cl/software/150371/drift) — 4.5/5 (199 reviews) 3. [Pipedrive](https://www.capterra.cl/software/132666/pipedrive) — 4.5/5 (3042 reviews) 4. [EngageBay CRM](https://www.capterra.cl/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Keap](https://www.capterra.cl/software/76390/infusionsoft) — 4.1/5 (1298 reviews) ## Opiniones ### "Excellent customer service, continual improvement" — 4.0/5 > **Harold** | *28 de marzo de 2019* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like that they are constantly working on improving their system based on customer feedback. Since using Exceed we've been able to significantly increase our website conversion rate, which has led to savings in marketing ad spend. Exceed has been able to pay for itself. > > **Puntos en contra**: There are occasional bugs leading to downtime in the service, however they have made up for it by providing an appropriate discount on the related invoice. Code is on the large side and not fully optimized for fast delivery that slows down the page load time. > > We are solving the issue of website lead conversion and prequalification, which has lead to the benefit of a record number of prequalified leads for the sales reps. ----- ### "Breakthrough product with a simple understandable value proposition" — 5.0/5 > **Debbie** | *17 de julio de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Little downside using Exceed, since we use it to qualify and nurture our untouched leads. Several days the product was up and running, it then take a few weeks to fine tune it. After that we were able to increase the number of qualified meetings on the reps calendar by 19%. > > **Puntos en contra**: The concept of a virtual rep working you leads is new and it took us time to get used to it. One you get over that concept, it works like a charm. Exceed.ai requires you SDRs to spend one hour a day on the system approving messages and editing responses when Exceed is unsure what to do. Overtime Exceed virtual rep becomes smarter and the number of time it needs a rep involved goes down. The one hour per day is worth the upside n the number of qualified leads in the pipeline > > Make sure every leads is worked followed up and nurtured Hand over only qualified leads to your inside sales team Remove repetitive error prone tasks your SDR and rep are performing. ----- ### "Good Value AI Sales Assistant" — 4.0/5 > **Ruth** | *14 de enero de 2020* | Telecomunicaciones | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: With Exceed, you can create an unlimited number of sequences, covering a whole range of use cases, making it good value for money. The support provided during the on-boarding process was also excellent. > > **Puntos en contra**: Sometimes the product seems a little unpolished. > > Exceed has enabled us to book more meetings than we would have otherwise, as contacts often respond to the fourth or fifth message. A human BDM would not have been so persistent. Even if a contact hasn't wanted to book a meeting, they now often give us feedback on why they are not interested, which is very valuable. ----- ### "The Most Powerful Software Currently Available, Great Customer Care" — 5.0/5 > **Usuario verificado** | *28 de marzo de 2019* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Simply put, this is the most advanced software we were able to find. There are many AI software platforms, but what really pushed Exceed.AI into the forefront for our team was their exceptional customer service. Their reps took the time to learn and understand our company, our business model, and our goals. Then, they've walked with us through each step of the implementation and continue to monitor our usage to make sure our settings are optimized for our specific use case. They check in at least biweekly, even going as far as logging into our account to make tweaks at our request. They save us time, save us money, and go the extra mile to make sure they're on the same page as us. > > **Puntos en contra**: The integration into our CRM system was a bit confusing - it's not readily clear how fields should be mapped. Their team helped out quickly, but ultimately we're still a little in the dark as to how they came up with those code names for each field of our CRM system. The software also has some preset limitations. It's not a wildly flexible platform, so don't try to reinvent the wheel. It's incredibly good at what it does, there's really not much need to venture far from the out-of-the-box functionality. ----- ### "It felt like having another sales person that I didn't have to worry about\!" — 5.0/5 > **Sagee** | *30 de julio de 2018* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Exceed.ai is the employee that is always available. Not only does it respond, nurture and qualify leads in a timely manner, but it was able to touch leads we weren't getting around to engaging with. We didn't have to worry about setting up meetings manually, or leads dropping off when a meeting needed to be scheduled, as Exceed.ai's meeting scheduling feature took care of that for us - right in the email. It also answered user questions and was able to learn and optimize if it was unsure of something. > > **Puntos en contra**: It would be nice to see a better reporting breakdown on the follow-up emails sent (although I know this is something that the team is currently working on). > > It really is like another sales person that I don't have to worry about. It's a must have tool for any sales team. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/176408/exceed-ai?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/176408/exceed-ai) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados