--- description: ¿Qué piensan los usuarios de 71lbs? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de 71lbs gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 71lbs - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para auditoría de pequeños paquetes](/directory/31603/parcel-audit/software) > [71lbs](/software/181120/71lbs) # 71lbs Canonical: https://www.capterra.cl/software/181120/71lbs Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/181120/71lbs?page=2) > 71lbs realiza auditorías y reclama reembolsos por demoras en entregas, cargos incorrectos en las facturas de los proveedores y paquetes perdidos o dañados. > > Veredicto: 9 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa 71lbs? Clientes que utilizan servicios de paquetes pequeños de UPS y FedEx. La solución supervisa si en las cuentas de envío hay envíos retrasados, perdidos o dañados; luego, presenta los reclamos a nombre del cliente y lucha por los reclamos según sea necesario. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.1/5** | 9 Opiniones | | Facilidad de uso | 3.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.3/5 | Basado en las opiniones generales | | Funciones | 3.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: 71 Pounds - **Ubicación**: Fort Lauderdale, EE. UU. ## Contexto comercial - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: español, inglés - **Países disponibles**: Estados Unidos ## Funciones - Gestión de envíos - Recuperación de costes - Seguimiento de envíos ## Opciones de asistencia - Preguntas frecuentes/foro - Asistencia telefónica - Chat ## Categoría - [Software para auditoría de pequeños paquetes](https://www.capterra.cl/directory/31603/parcel-audit/software) ## Categorías relacionadas - [Software para auditoría de pequeños paquetes](https://www.capterra.cl/directory/31603/parcel-audit/software) - [Software de transporte](https://www.capterra.cl/directory/30104/shipping/software) ## Alternativas 1. [Freightview](https://www.capterra.cl/software/136895/freightview) — 4.7/5 (743 reviews) 2. [Easyship](https://www.capterra.cl/software/170399/easyship) — 4.3/5 (276 reviews) 3. [Pirate Ship](https://www.capterra.cl/software/172133/pirate-ship) — 4.9/5 (1004 reviews) 4. [Stamps.com](https://www.capterra.cl/software/90069/stamps-com) — 4.4/5 (919 reviews) 5. [ShippyPro](https://www.capterra.cl/software/164065/shippypro) — 4.7/5 (152 reviews) ## Opiniones ### "Excellent idea but a bit demanding with the 50/50 pricing expectation." — 4.0/5 > **Angel** | *6 de junio de 2018* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The analytics are probably the best things regarding this software and the breakdown. They breakdown the shipping destinations to know where you ship to the most, etc., as well as average spending, box size/weight. They also have refund analytics. > > **Puntos en contra**: Their 50/50 split regarding refunds. I managed to negotiate it lower, but I do not know if that is an option for everyone. The main issue I have is their damaged/lost shipment procedure/policy. Essentially, it is exactly the same as making the claim from FedEx myself. All of the claims we submitted through 71lbs were declined except one. The funny thing is that we started making the claims ourselves to FedEx.com and the claims are being approved/refunded. I do not believe their % profit should include claims for damaged/lost shipments since they are not really doing any of the real work. Thus, we stopped using them for these specific services and we keep the full refunds. > > Analytics. Knowing where we ship to frequently is helpful/useful in our business. ----- ### "Easy Solution for Small and Mid-Size Businesses" — 5.0/5 > **Mike** | *9 de marzo de 2018* | Comercio minorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This company focuses on the irregularities in refund amounts for people who do not have the ability to pay someone to do it. The amount of money that they have found for us is astonishing. We have earned back money from late or lost refunds, incorrect refund amounts, and all without having to address the issues ourselves. > > **Puntos en contra**: We do not like recurring fees. It would be more reasonable to us if we had a one-time fee and just used the software from then on, but they make money based on percentages. > > Money that may have been lost, never collected, or incorrectly refunded would have left us in a position of having to cover shipping out of our profit margins. ----- ### "WHAT A SCAM" — 2.0/5 > **Kevin** | *24 de junio de 2020* | Muebles | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: \[SENSITIVE CONTENT HIDDEN\] with 71lbs says they do NOT respond to email. When you call, all you get is voice mail and she doesn't seem to respond to that either. So I am NOT getting any help from her and 71lbs. I went to the CONTACT US on the 71lbs site, silled out the lengthy contact us to \[SENSITIVE CONTENT HIDDEN\] of 71lbs, hit SEND and it says I am NOT authorized to use this and wiped out all of my information > > **Puntos en contra**: This has got to be the SCAM of the century. Brag about FedEx etc and they won't even help verify your own accounts/payments. > > finding there competition to leave them ----- ### "A Consultant's Dream" — 5.0/5 > **Matt H** | *5 de marzo de 2014* > > **Puntos a favor**: 45 second signup 5-10% refunds literally set and forget, client side is completely automated Free recovered expenses Shipping Analytics included > > **Puntos en contra**: 50% of refunds for service (although NONE of my clients would ever have the time to do this manually) invoiced monthly for any refunds. (You can add a credit card now to the account to continue automation) > > I've been recommending 71lbs to my clients for almost 2 years. It is an instant value add for what I do. It literally takes 45 seconds to sign up. Most of that time is finding FedEx account info. On average, my clients are getting over 5% shipping refunds. I use their services to add value to what I offer on initial meetings, walking clients through a signup while I'm in their office. This is one of those no-brainers that not many businesses know about. ----- ### "71lbs is a no-brainer\!" — 5.0/5 > **Mike** | *26 de diciembre de 2019* | Comercio mayorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: They make it super easy to use. I connected my shipping account and they keep tabs on everything and request the available refunds. The website is super simple to navigate. When I signed up 18 months ago I specifically wanted a service that just did their thing without my intervention, and that's exactly what I've gotten. I'd definitely recommend 71lbs. > > **Puntos en contra**: I haven't found any negatives with 71lbs.com. I'm very happy with the service I've received. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/181120/71lbs?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/181120/71lbs) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados