--- description: ¿Qué piensan los usuarios de JailTracker? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de JailTracker gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JailTracker - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de prisiones](/directory/30669/jail-management/software) > [JailTracker](/software/181363/jailtracker) # JailTracker Canonical: https://www.capterra.cl/software/181363/jailtracker Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/181363/jailtracker?page=2) > Sistema de gestión de reos en forma de solución SaaS o de instalación local. > > Veredicto: 42 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa JailTracker? Entre sus clientes, se incluyen desde pequeñas prisiones de 10 reos hasta departamentos correccionales estatales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 42 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: JailTracker - **Constitución**: 2001 ## Contexto comercial - **Precio inicial**: US$240,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Clasificación de reclusos - Contabilización de reclusos - Custody Status Checks - Expedientes de encarcelamiento - Gestión de colmados penitenciarios - Gestión de incidentes de reclusos - Gestión de reclusos - Gestión de reservas - Mantenimiento de células - Registro de entrada y salida - Seguimiento de reclusos ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software de gestión de prisiones](https://www.capterra.cl/directory/30669/jail-management/software) ## Alternativas 1. [Tribridge Offender360](https://www.capterra.cl/software/155470/tribridge-offender360) (0 reviews) 2. [Jail Solutions](https://www.capterra.cl/software/107315/jail-solutions) — 4.0/5 (1 reviews) ## Opiniones ### "Best of the Best" — 5.0/5 > **Michelle** | *4 de diciembre de 2018* | Fuerzas del orden público | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It easy very it is to navigate. If you are on an individuals tab then you can see exactly which activities are able to be performed. > > **Puntos en contra**: I honestly don't have any complaints from the software. I wish we utilized more of the software than what we do currently but that is our loss. > > I wish my facility would use JailTracker to it's potential here. ----- ### "Best JMS on the market\!" — 5.0/5 > **Jeanne** | *31 de diciembre de 2018* | Fuerzas del orden público | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The best thing about this software...is the people who developed it. Jail Tracker is made by a small company in Kentucky. If you've ever worked with any software companies, you know that a small company is the best. Jail Tracker gives excellent customer support and an extremely user-friendly product. You can customize hundreds of aspects of this database to fit your correctional facility. I am a Jail Administrative Coordinator and I oversee the operations of the computer software used in our jail. I have been there through the days of DOS-based programs. I am here to tell you Jail Tracker made the conversion to their software so easy, it made me wish we'd have transitioned years ago\! Setting up new users and security groups in the software is super easy. You can add scanners to your setup and scan paperwork directly into inmate, facility, and staff files as well as incident and grievance reports. You can add signature pads to make the reports that require signatures paperless. They have a full medical module that you can use to pass meds, keep a separate inmate medical packet, and track withdraw symptoms. They have recently added a custom forms module that allows you to ditch the paper and store customized information in the software by creating a custom form. So far we have created custom forms for 15-minute observations, use of force, shower logs, damage/deficiency reporting, and officer-issued equipment and uniforms. I plan on adding tons of forms in the next year. > > **Puntos en contra**: There is very little that I would complain about with this software. Only occasionally do I get a bug report where something doesn't work like it's supposed to. Even then, there's a handy feature built in to the software where you can copy the error message and send an email to Jail Tracker support so they can fix the problem. Not much to complain about here\! > > My overall experience with Jail Tracker has been extremely positive. They hold an annual users conference in Nashville, TN to unveil their new features and have training classes. I always walk away with so much information that I can pass on to my staff. It's a can't-miss opportunity. This is one of the best designed software I have ever used. Our jail operations run smoother because of it. If there's one thing you need in a corrections environment, it's working equipment. Jail Tracker can give you more confidence where you may be lacking with your current JMS. If you're even on the fence about going to Jail Tracker for your JMS, stop thinking and just do it\! You won't regret it. ----- ### "JailTracker Customer Review" — 3.0/5 > **Paula** | *4 de diciembre de 2018* | Relaciones gubernamentales | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The software is very user friendly. I like the idea that each facility can write reports to customize your individual facility needs. > > **Puntos en contra**: I would like a help option with features that I am not familiar with. ----- ### "JailTracker is a great JMS solution" — 5.0/5 > **Usuario verificado** | *11 de abril de 2019* | Fuerzas del orden público | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Jailtracker has been great. It has cut down on our paper documents and helped the jail be efficient and effective. Using QR codes for cell checks and activities is a breeze compared to written logs. The medical module also does great for documenting medical issues and medications. We use the docimaging module frequently and it ensures that any paperwork is scanned and saved in the inmate virtual file forever. The scheduler module keeps all staff up to date with scheduled inmate and/or staff activities and appointments. The platform cost was only a portion of what other platforms were quoted. Jailtracker is very user friendly. > > **Puntos en contra**: The interface looks a little outdated. It works great but a more modern appearance would be the only item that stands out to me as a con. > > Aside from keeping track of inmates and activities, we use jail tracker for our personnel files and equipment. We use the docimage module for staff certificates, memos, etc. We also keep notes on staff with jailtracker. We keep track of equipment maintenance issues and repairs with jail tracker also. The scheduler also keeps tabs on our officers...for example we log when someone is late or absent. Everything can be printed on a report that is entered. Dozens and dozens of reports can be selected. Jailtracker has also created reports that I designed. ----- ### "Jailtracker for the Win\!" — 5.0/5 > **Ryan** | *4 de diciembre de 2018* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It is very user friendly, has a ton of support, and is reliable. We have been using JailTracker for about 6-7 years now and it just keeps getting better as far as functionality. The team behind the scenes is always looking for feedback and they implement useful ideas to the GUI. The software/team is also open to integrating with other software and has done so successfully for us. We have really tried to improve our jail operations and this JMS has really streamlined things. A++ > > **Puntos en contra**: They only support one scanner with their software. It is an outdated Patriot 430. It seems to work well, but they are getting harder to find on the market. More functionality in that arena would be great\! The form building portion could also be a little more user friendly. > > The experience has been outstanding\! I mostly deal with "In-House Support", so I know sometimes I must call the JailTracker Support Team. They are all wonderful\! They are always there when you need them, and they are very proactive when they need to be. I would highly recommend this company to many organizations. In fact, they have become our "baseline" for other companies when we are looking at new technology or products. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/181363/jailtracker?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/181363/jailtracker) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados