--- description: ¿Qué piensan los usuarios de Activechat? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Activechat gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Activechat - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Plataformas de IA conversacional](/directory/31596/conversational-ai-platform/software) > [Activechat](/software/182092/visual-chatbot-builder) # Activechat Canonical: https://www.capterra.cl/software/182092/visual-chatbot-builder Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/182092/visual-chatbot-builder?page=2) > Generador visual de conversaciones para crear chatbots para asistencia al cliente, marketing y negocios automatizados. > > Veredicto: 65 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Activechat? Activechat Bot Builder se centra en la asistencia al cliente empresarial y en chatbots de comercio electrónico y agentes de voz para diversos sectores. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 65 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Activechat - **Constitución**: 2017 ## Contexto comercial - **Precio inicial**: US$9,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Chat en vivo - Chatbot - Comunicación multicanal - Creación de informes/análisis - Varios idiomas ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Plataformas de IA conversacional](https://www.capterra.cl/directory/31596/conversational-ai-platform/software) ## Alternativas 1. [Denser AI](https://www.capterra.cl/software/1064391/denser-ai) — 5.0/5 (31 reviews) 2. [Botpress](https://www.capterra.cl/software/199292/botpress) — 4.5/5 (37 reviews) 3. [Tidio](https://www.capterra.cl/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Glassix](https://www.capterra.cl/software/1052241/glassix) — 5.0/5 (103 reviews) 5. [Wati](https://www.capterra.cl/software/204314/wati) — 4.6/5 (202 reviews) ## Opiniones ### "Excellent Chatbot" — 5.0/5 > **Harish** | *26 de mayo de 2020* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Amazing bot builder which I use for my Facebook messenger chat automation. The architecture of using skills is amazing as it saves us a lot of time. The UI is way different from many chat and may seem little overwhelming for a novice user but after a tiny bit of learning, it becomes a perfect tool which you cannot look beyond. The support is fantastic as they are ready to listen to us and take necessary action to meet our needs. Loved being part of their journey. Hoping they will be crowned as the best bot builder in the world. > > **Puntos en contra**: It did not have the team feature in the past but now they have added it. so we can share bots with others. There are some features which are missing which are personal desires which cannot be mentioned as a con. > > Customer engagement ----- ### "Worth every penny" — 5.0/5 > **Sean** | *16 de junio de 2021* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: There are so many ways to use this that I'm still finding new opportunities years later. They keep adding to the options and I keep finding use cases for them. > > **Puntos en contra**: I struggled at first to figure it out but then I had a call with the lovely Iryna and she helped me understand how to use it. Blue skies from that point on. I'm so happy to have it as an option in my product suite. > > I work with a lot of eCommerce websites. I thought it would be nice to get a chatbot to answer FAQs and provide a few links. This does so much more than that. It has opened the door for me to do so much for my clients and re-create for the next and the next after that. The best tools make you look like a genius and amaze your clients. This has proven to be that and more... ----- ### "Powerful chatbot for NLP" — 2.0/5 > **Miguel** | *4 de diciembre de 2022* | Marketing y publicidad | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: -NLP features are really good-Native integration with Google Sheets-Ability to send emails > > **Puntos en contra**: -The chatbot widget for the website has an error when visiting from mobile, I reported this almost a year ago, and they confirmed it is a bug and will pass it to the development team, until now the error is still there. -That makes my website chatbot unusable.-Not intuitive at all > > I use Activechat for events confirmation, the bot will search the guest information in a google sheet spreadsheet and if the user is validated, the chatbot will ask for confirmation and update the spreadsheet. I also used it for Facebook pages and website. ----- ### "Clearly has potential but needs a lot of work" — 4.0/5 > **Govind** | *7 de marzo de 2020* | Software informático | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: It has a lot of features if not all when compared to the likes of Many Chat and Mobile Monkey. It has plugins for WordPress making integration easy for WordPress users. Team working reasonably fast to develop features Facebook Group to help you with any issues you are facing > > **Puntos en contra**: Support documents- Even though they have worked on their support documents I didn't find it to be organized. It still needs a bit of work Support- Realtime support is missing. It takes 24 hrs if you send an email for support or more (at least in my experience) which makes me upset. > > Active Chat, at the time when I was purchasing, was as an alternative to ManyChat and MobileMonkey. I am not happy with the experience at all. They need to work on support. There are bugs and it seems the team doesn't even test before releasing the feature they completely rely on users to report the bugs which are okay but there are too many. ----- ### "A visual chatbot builder which makes complex chatbots easy" — 4.0/5 > **Akashlal** | *13 de febrero de 2019* | Servicios de información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: One of the easiest visual builders which makes it easy to build the most complex chatbots. The founder is extremely helpful, organizing chabot webinars every week etc. Support is great, too. It also has a number of templates, covering bots built for shopify, woocommerce, livechat, restaurants and other templates which helped me understand how the different blocks come together to build a complex chabot. Voice conversation integration with alexa echo/google home is also coming up, along with web widgets if the existing twilio, telegram, facebook integrations are not enough already. > > **Puntos en contra**: The interface of most pages arent upto the mark. The software has a learning curve but can be overcome with training. > > Got this chatbot deal on appsumo, and played around with it. Though it makes building bots easy, right now it lacks many things like delegating bot access, facebook comments grow etc. Will look around till the software matures. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.cl/software/182092/visual-chatbot-builder?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/182092/visual-chatbot-builder) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados