---
description: ¿Qué piensan los usuarios de pickpack? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de pickpack gracias a Capterra Chile.
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title: pickpack - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de entregas](/directory/31261/delivery-management/software) > [pickpack](/software/185596/pickpack)

# pickpack

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> Plataforma de gestión de entregas y optimización de rutas basada en IA
> 
> Veredicto: 7 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa pickpack?

Logística (distribución, 3PL, 4PL), empresas de CEP (paquetería de envío exprés, por sus siglas en inglés), comercios minoristas, supermercados, tiendas de comestibles online, restaurantes, sanidad, servicios y transporte (como el uso compartido de rutas).

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **5.0/5** | 7 Opiniones |
| Facilidad de uso | 5.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 5.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 5.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Pickpack
- **Constitución**: 2015

## Contexto comercial

- **Precio inicial**: US$500,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: español, griego, hebreo, inglés, árabe
- **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Baréin, Belice, Bermudas, Bielorrusia, Bosnia y Herzegovina, Bulgaria, Bélgica, Canadá, Chequia, Chipre y 73 más

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Captura de firma a través de dispositivos móviles
- Creación de informes y estadísticas
- Enrutamiento
- Gestión de conductores
- Gestión de expediciones
- Gestión de pedidos
- Métricas de rendimiento
- Optimización de rutas
- Portal de clientes
- Programación
- Seguimiento de conductores en directo
- Seguimiento de entrega

## Integraciones (en total: 2)

- WooCommerce
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de entregas](https://www.capterra.cl/directory/31261/delivery-management/software)

## Categorías relacionadas

- [Software de entregas](https://www.capterra.cl/directory/31261/delivery-management/software)
- [Software de gestión de flotas](https://www.capterra.cl/directory/20007/fleet-management/software)
- [Software de planificación de rutas](https://www.capterra.cl/directory/30944/route-planning/software)
- [Software para control de transporte](https://www.capterra.cl/directory/10048/transportation-dispatch/software)

## Alternativas

1. [LogiNext Mile](https://www.capterra.cl/software/155242/loginext-mile) — 4.3/5 (75 reviews)
2. [Oracle Fusion Cloud SCM](https://www.capterra.cl/software/106693/oracle-fusion-scm) — 3.9/5 (9 reviews)
3. [OptimoRoute](https://www.capterra.cl/software/161579/optimoroute) — 4.6/5 (248 reviews)
4. [Track-POD](https://www.capterra.cl/software/178880/track-pod) — 4.7/5 (140 reviews)
5. [DispatchTrack](https://www.capterra.cl/software/134319/dispatchtrack) — 4.5/5 (34 reviews)

## Opiniones

### "A solid Delivery Management Solution for Ecommerce" — 5.0/5

> **Noa** | *28 de agosto de 2023* | Productos farmacéuticos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I have been using PickPack for my ecommerce business for over 6 months now, and I am very impressed with the service. The intelligent AI and machine learning algorithms have helped me to optimize my delivery routes and schedules, which has resulted in significant cost savings. I also appreciate the real-time tracking and visibility of orders throughout the delivery process, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team are also major pluses.
> 
> **Puntos en contra**: PickPack only integrates with a limited number of shipping carriers. This can be a problem for businesses that use a variety of shipping carriers.
> 
> Overall, I had a positive experience with PickPack. It has been very helpful in optimizing my delivery routes and schedules. I also appreciate the real-time tracking and visibility of orders, which gives me peace of mind knowing that my customers are receiving their orders on time. The easy-to-use interface and dedicated customer support team were also major pluses.

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### "100% recommend\!" — 5.0/5

> **tslil** | *8 de junio de 2023* | Productos farmacéuticos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The versatility of the system allows us to define different settings for different branches. Super important for us because not all branches work the same way.
> 
> **Puntos en contra**: Initially, we needed a customized order report to accurately track our monthly usage. However, the company promptly addressed our concerns and developed the missing reports.
> 
> PickPack has revolutionized our delivery system with their efficient solution. Their interactive system, combined with smart optimization and dynamic route planning, has significantly reduced delays and boosted our overall efficiency. Customers love the branded link for real-time tracking, which has increased customer satisfaction.

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### "Powerfull platform with easy integration" — 5.0/5

> **Daniel** | *19 de abril de 2023* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: They have a plug-in for a very wide variety of ERP systems such as SAP, Salesforce, Pirority, Daynamic.Also, their platform supports a wide variety of features that answer all our business activities.
> 
> **Puntos en contra**: The POD desn't have an option to scan to pdf document.

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### "Seamless Integration and Exceptional Customer Service" — 5.0/5

> **Ephi** | *20 de junio de 2023* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: great customer service, the team is always available, ready to assist, and their friendly approach adds great value to the overall experience.
> 
> **Puntos en contra**: Initially, closing multiple orders to the same address posed challenges. However, Pickpack promptly developed a feature based on our feedback to address this issue.
> 
> Thanks to Pickpack, our ability to track orders and stay informed has improved significantly. The integration between Priority ERP and Pickpack, along with the advanced webhooks, provides us with real-time updates on ETA and RTA. It's truly remarkable how Pickpack keeps us constantly updated, making order tracking a breeze.

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### "I use it daily - excellent\!" — 5.0/5

> **Lena** | *3 de julio de 2023* | Empaquetado/entrega de mercancía | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Love their multi-dimensional capacity option\! It helps us maximize vehicle volume and is generally extremely helpful for our delivery management operation.
> 
> **Puntos en contra**: It’s not possible to send text messages to end customers in pickup missions, as far as I understand, a feature is under development and will be released next month.

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