--- description: ¿Qué piensan los usuarios de NetSupport DNA? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de NetSupport DNA gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NetSupport DNA - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de activos informáticos](/directory/30077/it-asset-management/software) > [NetSupport DNA](/software/18851/netsupport-dna) # NetSupport DNA Canonical: https://www.capterra.cl/software/18851/netsupport-dna Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/18851/netsupport-dna?page=2) > Conjunto completo de herramientas fáciles de usar para administrar los activos de TI y puntos finales a través de una red corporativa o escolar. > > Veredicto: 14 usuarios lo han valorado con **4.9/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa NetSupport DNA? Administradores de TI y coordinadores de tecnología que son responsables de la integridad y el rendimiento de las redes de tu organización. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.9/5** | 14 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.9/5 | Basado en las opiniones generales | | Funciones | 4.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: NetSupport - **Constitución**: 1989 ## Contexto comercial - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Mac (desktop), Windows (desktop), Windows (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano - **Países disponibles**: Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Asset Lifecycle Management - Barcode/Ticket Scanning - Controles o permisos de acceso - Creación de informes para TI - Creación de informes/análisis - Gestión de auditorías - Gestión de contratos o licencias - Gestión de inventarios - Gestión de la conformidad - Gestión de proveedores - Gestión de usuarios - Gestión del mantenimiento - Inventario de licencias - Licencia de evaluación - Panel de comunicaciones - Programación del mantenimiento - Real-Time Notifications - Registro de auditoría - Seguimiento de actividades - Seguimiento de activos - Seguimiento de activos de TI - Seguimiento de costes - Seguimiento de la conformidad - Seguimiento de licencias ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de activos informáticos](https://www.capterra.cl/directory/30077/it-asset-management/software) ## Categorías relacionadas - [Software de gestión de activos informáticos](https://www.capterra.cl/directory/30077/it-asset-management/software) - [Software de gestión de licencias](https://www.capterra.cl/directory/10016/license-management/software) - [Software de seguimiento de activos](https://www.capterra.cl/directory/30837/asset-tracking/software) - [Software para gestión informática](https://www.capterra.cl/directory/10001/it-management/software) - [Software de activos fijos](https://www.capterra.cl/directory/10026/fixed-asset-management/software) ## Alternativas 1. [ManageEngine Endpoint Central](https://www.capterra.cl/software/170018/manageengine-desktop-central) — 4.6/5 (1485 reviews) 2. [PDQ Deploy & Inventory](https://www.capterra.cl/software/174535/pdq-deploy) — 4.8/5 (341 reviews) 3. [JIRA Service Management](https://www.capterra.cl/software/138769/jira-service-management) — 4.5/5 (763 reviews) 4. [Freshservice](https://www.capterra.cl/software/132997/freshservice) — 4.5/5 (685 reviews) 5. [Action1](https://www.capterra.cl/software/180609/action1-rmm) — 4.9/5 (237 reviews) ## Opiniones ### "Great tool" — 5.0/5 > **Gregg** | *1 de noviembre de 2017* | Vidrio, cerámica y hormigón | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that DNA gives me a lot of information that I need and not too much of the stuff I don't. Keep it simple. We are mostly using it to track inventory of hardware and software, easy to take a quick look of browsing activity (better than my firewall), The USB lockdown is simple to setup and use. This is one of the best tools in this category that I have found and used. > > **Puntos en contra**: Reports can be a little tricky to create or figure out, not as intuitive as the rest of the software. However this is my go-to tool for general data in my environment. > > Data about my environment. ----- ### "Five start product, with excellent capabilities\!" — 5.0/5 > **Tom** | *18 de marzo de 2025* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The eSafety feature, it is very responsive and has enabled us to clamp down on the students when they are searching inappropriate terms. The ability to have multiple languages as well, is a must for us as our school has students who speak several different ones. > > **Puntos en contra**: How sensitive the emails are. Sometimes, keywords are flagged that doesn't need to be flagged, but we have managed to alter the settings and so far it is working great > > Positive, it has enabled us to gain a better view of the students and their use of the IT Network and has also enabled our safeguarding team to intervene when necessary ----- ### "An Asset Management System You Should Try" — 4.0/5 > **Usuario verificado** | *29 de septiembre de 2020* | Hospital y atención sanitaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: What we liked most about the service was all of the information you get and you don't have to go to each individual machine. You can see logins and logouts, computer resources, lists of running applications, and you can even block USB drives from being plugged in and run on certain computers. > > **Puntos en contra**: Installation wasn't very straight forward. I had tried myself and failed and had to contact support so that they could remote in and set everything. The same also happened on the last update. One function that I would have loved to used but can't was the mobile app for scanning QR codes and bring up the computer info. It's been almost a year and the developers aren't sure why it's not working. > > Overall, my experience has been good. Support has been quick to help when I've needed. We originally kept all of assets in a spreadsheet. Moving to this system was great because now we can see at a glance what we have and how its all running and gives you the options to drill down and run reports. ----- ### "Excellent IT tool, saves huge amounts of time." — 5.0/5 > **John** | *9 de agosto de 2024* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use, very well laid out interface. Software deployment is straight forward and easy to manage. Safeguarding tools are excellent. > > **Puntos en contra**: Ability to select 'favourites' in the PC's tab would be useful. Easy way to uninstall applications rather than having to create an uninstall package. Neither of these are major problems, just nice-to-have's. > > Have been using DNA for several years and it makes Network management so much easier. Support and help guides are superb. ----- ### "DNA a way of tracking devices" — 5.0/5 > **Paul** | *19 de junio de 2024* | Administración educativa | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Keeping track of devices, software and users > > **Puntos en contra**: When we first bought DNA it wasn't available in a bundle with School \& Notify, but now it is. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/18851/netsupport-dna?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/18851/netsupport-dna) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados