--- description: ¿Qué piensan los usuarios de Tray? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Tray gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Tray - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software para Punto de venta](/directory/20052/point-of-sale/software) > [Tray](/software/191861/tray) # Tray Canonical: https://www.capterra.cl/software/191861/tray Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/191861/tray?page=2) > TRAY es una solución integral que hace posible el servicio bajo demanda en parques de atracciones, centros de entretenimiento familiar y restaurantes. > > Veredicto: 6 usuarios lo han valorado con **3.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Tray? Centros de entretenimiento familiar, parques de atracciones, restaurantes de servicio rápido y restaurantes informales interesados en brindar servicio bajo demanda a sus clientes con pedidos de alimentos y bebidas, exenciones electrónicas y emisión de entradas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.2/5** | 6 Opiniones | | Facilidad de uso | 3.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 3.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Vendsy - **Ubicación**: Scottsdale, EE. UU. - **Constitución**: 2013 ## Contexto comercial - **Precio inicial**: US$89,00 - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Barcode/Ticket Scanning - Control/Acceso remoto - Controles por separado - Cuentas de clientes - Firma electrónica - Gestión de descuentos - Gestión de empleados - Gestión de entrega - Gestión de inventarios - Gestión de pedidos - Gestión de tablas - Gestión de tarjetas de regalo - Impresión in situ - Informes de ventas - Interfaz de usuario personalizable - Pantalla táctil - Pedidos en línea - Procesamiento de pagos - Restricciones de navegación - Seguimiento/Análisis de uso - Self Check-In/Check-Out - Teclado virtual - Tratamiento de pedidos - Wireless Internet Access Control ## Integraciones (en total: 11) - Altametrics - Displai - Marketman - Olo - Ordermark - PAR Punchh - Recurly - Rosnet - SVS cs - Skillsoft - Worldpay for Enterprise ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para Punto de venta](https://www.capterra.cl/directory/20052/point-of-sale/software) ## Categorías relacionadas - [Software para Punto de venta](https://www.capterra.cl/directory/20052/point-of-sale/software) - [Software para kioscos Android](https://www.capterra.cl/directory/31257/android-kiosk/software) - [Software para kioscos](https://www.capterra.cl/directory/30218/kiosk/software) - [Sistemas de punto de venta para restaurante](https://www.capterra.cl/directory/30603/restaurant-pos/software) - [Software de punto de venta para minoristas](https://www.capterra.cl/directory/31656/retail-pos-system/software) ## Alternativas 1. [TouchBistro](https://www.capterra.cl/software/140677/touchbistro) — 3.8/5 (412 reviews) 2. [Epos Now](https://www.capterra.cl/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [Clover](https://www.capterra.cl/software/166759/clover) — 3.8/5 (567 reviews) 4. [Toast POS](https://www.capterra.cl/software/136301/toast-pos) — 4.2/5 (549 reviews) 5. [MYR POS](https://www.capterra.cl/software/174862/myr-pos) — 4.5/5 (115 reviews) ## Opiniones ### "Tray, backend and frontend" — 4.0/5 > **Kim** | *28 de enero de 2024* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I love how much it is suggested to facilitate towards the purpose of integration and collaboration within all the community groups > > **Puntos en contra**: There is nothing worse the being fickle minded > > Not only do I believe tray is a scam I know it is ----- ### "Ótima plataforma de e-commerce, porém com sistema de pagamentos defasado." — 4.0/5 > **Marcio** | *8 de mayo de 2023* | Muebles | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: A Tray tem uma grande gama de integrações com marketplaces. Sistema de kits muito bom de trabalhar e configurar, porém ainda não exporta para todos os marketplaces. > > **Puntos en contra**: Sistema de pagamento com poucas opções disponíveis, basicamente você fica refém da Vindi. Cache da loja é péssimo, com facilidade leva mais de 2 horas para atualizar. Configuração não é tão simples, precisa já ter um pouco de conhecimento em sistemas. Cobrança de percentual nas vendas em marketplaces. > > É boa, mas assim que possível irei migrar para outra plataforma. ----- ### "Putting the POS in POS." — 1.0/5 > **Jonathan** | *1 de marzo de 2022* | Entretenimiento | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Not much was to be liked. The customer facing kiosk UI was OK - when working. > > **Puntos en contra**: Honestly about everything. This is the worst technology orientated company I have ever worked with. > > As likely one of the longest Tray user they have ever had – I thought writing a review on our experience with them from 2018 – 2022 would be pertinent. Originally the idea of self-ordering kiosks seemed awesome, and it had some perks. We chose to deploy 24 self ordering kiosks at our location all powered by CAT 6 Poe. This is the only reason we stayed with them as long as we did. There was significant investment into the technology solution – which since has been replaced by QR ordering (thank god). Tray by far has been the worst company I have ever dealt with from a customer and technical support stand point. I have a google drive folder dedicated to videos I would send Tray on the various technical issues we experienced through the years. Many still issues now, or ignored, or not even responded to. In fact at one point I believe they didn’t have any form of technical support for approximately 6 months – no one to call or email – literally no one. Rumored this was when they about went out of business, which I think has been a few times. I have literally never found another company that is as unprofessional, lacking of support of any nature and as catastrophically bad at “business” as Tray. It is impressive how poorly they operate. This probably leads to why most companies that I know that adopted them early (like us) left that sinking ship far before we did. ----- ### "Finally, a POS and kiosk that can deliver..." — 5.0/5 > **Jaylynn** | *22 de enero de 2020* | Entretenimiento | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The best thing about TRAY is how easy it is to use and train people on. It helps manage all of our events and our sales. > > **Puntos en contra**: Deployment can take about 30 days, but once it is up and running, it is super easy to make changes. > > I had a great experience, everyone on their team is easy to work with and really nice. Their support is 24/7 which is perfect for our business. ----- ### "Pra começar um e-commerce é a melhor ferramenta" — 4.0/5 > **Larissa Gabrielle** | *6 de febrero de 2023* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integrações, relatórios de venda, usabilidade da ferramenta > > **Puntos en contra**: O que eu menos gosto é o tempo de 12 meses que os relatórios podem pegar dados, então se eu quero analisar um ano comparado com outro não dá pq a soma fica em 24 meses e a exportação demora muuuuuitoIntegração com GA4 tbm não está funcionando direito e demorou muito ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/191861/tray?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/191861/tray) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados