--- description: ¿Qué piensan los usuarios de Helium 10? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Helium 10 gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Helium 10 - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de marketplace](/directory/31460/marketplace/software) > [Helium 10](/software/193503/helium10) # Helium 10 Canonical: https://www.capterra.cl/software/193503/helium10 Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.cl/software/193503/helium10?page=2) > Este software contiene múltiples herramientas de venta de Amazon para ayudarte a encontrar palabras clave de alta eficacia, identificar tendencias, espiar a los competidores y mucho más. > > Veredicto: 110 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Helium 10? Vendedores de Amazon. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 110 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.9/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Helium 10 - **Ubicación**: Irvine, EE. UU. - **Constitución**: 2015 ## Contexto comercial - **Precio inicial**: US$39,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - Gestión de SEO - Gestión de canales - Gestión de inventarios - Gestión de pedidos - Marketing multicanal - Seguimiento de inventario ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Chat ## Categoría - [Software de gestión de marketplace](https://www.capterra.cl/directory/31460/marketplace/software) ## Categorías relacionadas - [Software de gestión de marketplace](https://www.capterra.cl/directory/31460/marketplace/software) - [Software de comercio electrónico multicanal](https://www.capterra.cl/directory/31281/multi-channel-ecommerce/software) ## Alternativas 1. [Jungle Scout](https://www.capterra.cl/software/210662/jungle-scout) — 4.7/5 (280 reviews) 2. [SellerChamp](https://www.capterra.cl/software/179124/sellerchamp) — 4.4/5 (109 reviews) 3. [Yo\!Kart](https://www.capterra.cl/software/147559/yokart) — 4.2/5 (53 reviews) 4. [Shopamine](https://www.capterra.cl/software/1048652/shopamine) — 5.0/5 (30 reviews) 5. [Mergado](https://www.capterra.cl/software/202769/mergado) — 4.8/5 (115 reviews) ## Opiniones ### "Me encanta\!\!\!🤩" — 5.0/5 > **David** | *13 de abril de 2025* | Comercio y desarrollo internacional | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Si, hemos utilizado y utilizamos Helium 10. Nos parece algo espectacular, y el equipo que hay detrás espléndido. Esta semana con \[contenido sensible oculto\], que nos ayudó en un tema ha sido súper ágil y agradable. Todo perfecto. Muchas gracias H. > > **Puntos en contra**: De momento ninguna, hace poquitos días que nos conocemos. Gracias > > Estamos acabando de conocernos, pero su equipo técnico es muy servicial y competente. ----- ### "Comprehensive Toolset with a Learning Curve" — 4.0/5 > **Juan Carlos** | *28 de julio de 2025* | Comercio minorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I really valued Helium 10’s comprehensive suite of tools, especially for keyword research and listing optimization. Their tutorials and community support also helped me get up to speed quickly. > > **Puntos en contra**: One drawback I noticed was that the interface can be overwhelming for new users due to the sheer number of features available. Sometimes it takes time to find exactly what you need. > > My overall experience with Helium 10 has been positive. The platform offers a wide range of powerful tools that have helped me improve product research and optimize my Amazon listings. While it has a learning curve, the support resources and community make it easier to get the most out of the software. ----- ### "The best tool for Amazon Sellers" — 5.0/5 > **Alejandra** | *5 de agosto de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very easy to use, great training videos, awesome features, accurate data > > **Puntos en contra**: Sometimes emails for reviews are not sent > > I have been using Helium 10 for over 2 years. Very easy to use, great training videos, awesome features, accurate data ----- ### "Dissapointing" — 1.0/5 > **Usuario verificado** | *6 de septiembre de 2025* | Software informático | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: The tools themselves are powerful and comprehensive. They cover product research, keyword tracking, and listing optimization in one place, which has been valuable in running my Amazon business. > > **Puntos en contra**: Customer service and refund policy. I missed canceling my subscription by less than 3 hours and was flatly refused a refund despite being a long-term customer. Instead, I was offered credits I don’t want and can’t use. The lack of flexibility or fairness in handling such a small mistake has left me with a very negative impression of the company. > > I’ve been a Helium 10 customer for years, but my recent experience has completely soured my view of the company. I missed my subscription cancellation by less than 3 hours and requested a refund. Instead of applying common sense and showing goodwill to a long-standing customer, Helium 10 hid behind rigid policy and flatly refused. The only “solutions” offered were useless credits I don’t want or a transfer to another account I don’t have. I understand policies when someone misses by days or weeks, but refusing to refund someone who made a small mistake by literally a few hours is outrageous. It shows zero regard for loyalty or fairness. This experience has left a sour taste and destroyed my trust in Helium 10 as a company. If this is how they treat their customers, I cannot recommend them and will be taking my business elsewhere. ----- ### "They ADMITTED they OVERCHARGE me, but still won't do anything about it\!" — 1.0/5 > **Sam** | *7 de enero de 2026* | Internet | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: The amount of tools and features is overwhelming its to network, problem-solve, and discuss everything Amazon-related and e-commerce adjacent > > **Puntos en contra**: their support system, all features sounds amazing on paper but when you start to use it, you will discover its gimicks that waste your time more than anything > > I have it in writing: Helium 10 support admitted I was overcharged, yet they still won't credit me, and they locked me out of the account. Their system messed up my billing. After weeks of back-and-forth, they finally admitted in writing that their refund was "insufficient" and I am still owed money. The worst part is that their own agent instructed me to "contact my bank" to find the missing funds. I did exactly what they said. The bank initiated a partial chargeback (only for the amount I was overcharged, not even the full bill). Now they locked me out of my account for following their instructions. I have even withdrawn the dispute with the bank and sent them proof, but they still refuse to restore my access. I can't even use the service that I paid for. This is ridiculous. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.cl/software/193503/helium10?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/193503/helium10) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados