--- description: ¿Qué piensan los usuarios de Persona? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Persona gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Persona - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software AML (contra el blanqueo de capitales)](/directory/31084/aml/software) > [Persona](/software/199701/persona) # Persona Canonical: https://www.capterra.cl/software/199701/persona Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/199701/persona?page=2) > Persona ayuda a empresas de todos los tamaños a gestionar de forma fácil y segura programas de verificación de identidad, KYC y AML totalmente conformes a las normas. > > Veredicto: 26 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Persona? Startups y grandes empresas de diversos sectores, desde tecnología financiera a mercados y criptomonedas hasta hostelería, que necesitan ayuda para gestionar de modo equilibrado la adquisición de clientes y la lucha contra el fraude. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 26 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Persona Identities ## Contexto comercial - **Precio inicial**: US$250,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, búlgaro, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, español, finés, francés, griego, hebreo, hindi, húngaro, indonesio, inglés, italiano, japonés, lituano, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, sueco, tailandés, turco, ucraniano, vietnamita, árabe - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - AML Compliance - Alertas y notificaciones - Archivo y conservación - Autenticación - Autenticación multifactor - Biometría - Captura y transferencia de datos - Certificación de acceso - Contratación de personal - Control de versiones - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Detección de fraude - Extracción de datos - Gestión de auditorías - Gestión de documentos - Gestión de expedientes - Gestión de flujos de trabajo - Gestión de la conformidad - Gestión de riesgos - Gestión de usuarios - KYC Compliance - Lectura de documentos de identidad - Lista de seguimiento - Métodos de autenticación múltiple - Normas de fraude personalizadas - Onboarding del usuario - Real-Time Monitoring - Reconocimiento óptico de caracteres - Registro único - Seguimiento de la conformidad - Supervisión - Supervisión de transacciones - Validación de direcciones - Verificación de antecedentes - Verificación de datos - Verificación de identidad - Verificación de personas políticamente expuestas ## Integraciones (en total: 37) - Asana - Ashby - Attio - Auth0 - BambooHR - Basecamp - Breeze - CRS - Chainalysis KYT - Cisco Duo - Cloudflare - Coinbase - Fountain - Freshdesk - FullContact … y 22 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos ## Categoría - [Software AML (contra el blanqueo de capitales)](https://www.capterra.cl/directory/31084/aml/software) ## Categorías relacionadas - [Software AML (contra el blanqueo de capitales)](https://www.capterra.cl/directory/31084/aml/software) - [Sistemas de autentificación de usuario](https://www.capterra.cl/directory/31218/authentication/software) - [Software para la gestión de identidad y acceso](https://www.capterra.cl/directory/30777/identity-management/software) - [Software de cumplimiento](https://www.capterra.cl/directory/30110/compliance/software) - [Software para la detección del fraude financiero](https://www.capterra.cl/directory/10058/financial-fraud-detection/software) ## Alternativas 1. [Entrust IDV](https://www.capterra.cl/software/200047/onfido) — 4.6/5 (30 reviews) 2. [Plaid](https://www.capterra.cl/software/174384/plaid) — 4.4/5 (95 reviews) 3. [Didit](https://www.capterra.cl/software/1070408/Didit) — 5.0/5 (8 reviews) 4. [iDenfy](https://www.capterra.cl/software/1013417/idenfy) — 4.7/5 (10 reviews) 5. [Veriff](https://www.capterra.cl/software/197760/veriff) — 4.7/5 (3 reviews) ## Opiniones ### "Safety as a Differentiator: Persona Powers Trust at The Qspace" — 5.0/5 > **John** | *20 de agosto de 2025* | Medios online | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I liked most about Persona is the peace of mind it provides—both for us as a platform and for our users, who know their identities are secure. The startup program has been a tremendous benefit, giving us access to enterprise-grade safety solutions at a startup-friendly scale. Even the Persona name itself conveys trust and security, which reassures our community from the moment they engage. > > **Puntos en contra**: There isn’t much to dislike about Persona, but as a startup we are always mindful of resources. While the platform is powerful, some of the more advanced features feel designed with larger enterprises in mind. We’d love to see more a la carte options tailored for startups, so we can adopt what we need now and grow into the rest over time. > > As the Founder of The Qspace, a digital-first platform transforming Queer event discovery, I knew from the start that safety had to be more than just a feature—it had to be our differentiator. For queer communities, trust is everything, and integrating Persona has allowed us to deliver on that promise with secure verification, privacy controls, and peace of mind for our users. The value for money has been extraordinary, giving us access to enterprise-grade solutions through the startup program at a price point that works for a young company. The onboarding process was seamless, with clear documentation and responsive guidance that made it easy to get started quickly. The system itself is intuitive, both for our team to manage and for our users to navigate, ensuring verification feels simple and frictionless. What has impressed me most, however, is the customer support—fast, thoughtful, and deeply invested in our success. The startup program team has been especially responsive, making us feel like a priority even as an early-stage company. Persona has been more than a vendor; they’ve been a true partner in helping us build a safer, more authentic community. Safety—backed by their tools and team—is at the very core of how we’re building the future of queer connection. ----- ### "Customizable Identity Verification that Works" — 4.0/5 > **Abhishek** | *11 de diciembre de 2025* | Software informático | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Persona is very easy to use for startups like ours and has extensive customization options. Verification is sound which ensures that the users are really vetted. Process of setting it up was straightforward. User access management is granular which allows specific access according to verification status. It is good value for money for the features provided. > > **Puntos en contra**: The cost can be on higher side if you do not need extensive identity verification. Customer service can take some time to review the request. > > Overall the experience has been very positive due to the ease of use and detailed and quick identity verification capabilities. ----- ### "Great Service\!\! Highly Recommend" — 5.0/5 > **Danielle** | *10 de diciembre de 2025* | Telecomunicaciones | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Very simple and easy to use onboarding process was simple. The process to integrate persona into my app was actually fun and again very simple. > > **Puntos en contra**: Time it took to reach someone was a bit frustrating and finding a time to connect persona team with my developers was very challenging. > > Overall experience has been very fluid. Questions were answered. There were some gaps in communication that really could have helped resolve things sooner but it eventually was resolved, ----- ### "Persona - Good Value and Csutomization." — 4.0/5 > **Alex** | *10 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Persona offers a great solution for identity verification workflows and provides some solid initial templates in addition to features allowing for customizability. I found that they were great at providing community resources, and make it easy to get started. They also provide a great user access management system so your team can remain in control of access. Overall, a great value for money spent on identity verification. > > **Puntos en contra**: Persona offers limited templates. They were great for getting started but it felt like more could have been supplied given all of the different documents and workflows out there to process. I also think their customer support was bit lacking. ----- ### "Certifiably rock solid" — 5.0/5 > **Luke** | *29 de junio de 2025* | Música | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Persona verifications are the best in the business - compared to competitors, personas verifications have been seamless. > > **Puntos en contra**: Customer support can take some time, but thankfully these requests are few and far between. Onboarding as a persona customer was also cumbersome, but once onboarded, it’s smooth sailing. > > After onboarding and initial teething problems, personas verification system has made competitors look like child’s play. We found persona after huge problems with Stripe Identity, and couldn’t be happier. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/199701/persona?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/199701/persona) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados