--- description: ¿Qué piensan los usuarios de Maze? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Maze gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Maze - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software de experiencia del usuario (UX)](/directory/31036/ux/software) > [Maze](/software/200860/maze) # Maze Canonical: https://www.capterra.cl/software/200860/maze Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/200860/maze?page=2) > Maze es una plataforma de pruebas rápidas para equipos de productos y marketing. > > Veredicto: 10 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Maze? Maze permite a los equipos de productos y marketing poner a prueba cualquier cosa, desde prototipos hasta texto, o reunir los comentarios de los usuarios; todo en un solo lugar. Recopila rápidamente información de los usuarios y crea una mejor experiencia para ellos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 10 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Maze - **Constitución**: 2018 ## Contexto comercial - **Precio inicial**: US$75,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: 11-50, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Francia, Países Bajos, Reino Unido, Suecia, Suiza ## Funciones - Análisis de búsquedas de usuarios - Creación de informes/análisis - Creación de prototipos - Encuestas y comentarios - Grabación y transcripción de vídeo - Mapas térmicos - Métricas cuantitativas - Tests de usabilidad - Third-Party Integrations - Trayectoria del usuario ## Integraciones (en total: 5) - Adobe XD - Figma - Marvel - Sketch - Slack ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Chat ## Categoría - [Software de experiencia del usuario (UX)](https://www.capterra.cl/directory/31036/ux/software) ## Categorías relacionadas - [Software de experiencia del usuario (UX)](https://www.capterra.cl/directory/31036/ux/software) - [Herramientas para pruebas de usabilidad](https://www.capterra.cl/directory/32295/user-testing/software) - [Software para hacer prototipos](https://www.capterra.cl/directory/31086/prototyping/software) ## Alternativas 1. [Figma](https://www.capterra.cl/software/175027/figma) — 4.7/5 (856 reviews) 2. [Adobe XD](https://www.capterra.cl/software/168423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Balsamiq](https://www.capterra.cl/software/145723/balsamiq-mockups) — 4.4/5 (378 reviews) 4. [Hotjar](https://www.capterra.cl/software/163516/hotjar) — 4.6/5 (539 reviews) 5. [XM for Strategy & Research](https://www.capterra.cl/software/72396/strategy-and-research) — 4.7/5 (424 reviews) ## Opiniones ### "Maze 2022 review" — 5.0/5 > **jason** | *13 de julio de 2022* | Software informático | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Best user testing tool with awesome features like smart reporting, easy collaboration, super fast integration, and target reach. Maze offers literally almost all the most sought-after User testing solutions at low pricing fees with quality customer support services. It has super conspicuous prebuilt templates which are essential for time-saving and it's easy to work with. > > **Puntos en contra**: Some prebuilt templates are not easy to work with especially the ones for a testing website sign-up flow. It had to bleed the first time. > > Ultimate is a nice tool for quality product research for all businesses. Make sure to grab your own piece of the pie. I highly recommend Maze. ----- ### "Solid prototype testing tool with drag-and-drop functionality" — 5.0/5 > **Eshwar** | *6 de enero de 2023* | Investigación | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Very easy to use and integrates superbly with our other tools (Figma). Importing prototypes is easy and I can develop surveys within Maze itself. Price is reasonable too, and auto generated reports at the end are a huge time saver. > > **Puntos en contra**: Quite limited in terms of survey design to add alongside the prototypes, including survey logic and question types. Heatmaps and recordings can be buggy and the software is clearly still in development with some features still remaining incomplete. > > Conducting some solid user research and a great way to have users evaluate prototypes. Generally a good experience, rough around the edges in some aspects but overall a modern and fresh way to have users test your prototypes and websites. Maybe recruit participants otherwise though. ----- ### "The tool is awesome, the company behind it not so much" — 1.0/5 > **Usuario verificado** | *18 de febrero de 2022* | Servicios financieros | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Fairly intuitive editor, easy to deploy. > > **Puntos en contra**: Its presentation format can cause confusion for participants and the heat mapping function is poorly implemented. > > I found Maze to be pretty good as a design testing tool. But when I left my last company forgetting to transfer the account ownership to another admin on the team, \[SENSITIVE CONTENT\]who responded from Maze so-called "help" team said, "If the \[SENSITIVE CONTENT\] is no longer available but the Team is registered under a company email address, then you will need to gain access to that email address so that we can send you the necessary confirmation code." \[SENSITIVE CONTENT\] ACTUALLY THINKS that a former employee can gain access to a company's email domain. This is considered "help"? \[SENSITIVE CONTENT\] said that they take their data protection very seriously. That's gret, \[SENSITIVE CONTENT\]. Not sure what that meant, exactly, because when the account comes up for annual renewal, and the credit card associated with the account is not chargeable, and the email Maze sends to the dead email address bounces back, and that account goes into default, and all the data disappears, how exactly is that data protection? ----- ### "Came to fill gaps in user experience tests" — 4.0/5 > **Usuario verificado** | *6 de octubre de 2021* | Servicios financieros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It is very easy to use and to create and manage the tests, it has a short learning curve. Integration with figma is great, it simulates devices correctly (Web, iOS, Android). Any change in figma can be updated in just a few moments. Deploying a test and sending it to multiple users is a quick task with Maze. > > **Puntos en contra**: From the point of view that it is a software for design and usability testing, it leaves a lot to be desired for those who assemble it. It's a bit limited in question templates, I miss a multiple choice format with images for example. The sorting card template doesn't work very well, and depending on the number of options you put for selection you will have a large vertical scroll making it difficult to understand and select, and besides, they are not cards at all. Reports are a very nice feature, but at the visualization of the results it is kind of difficult to make comparisons and identify the users at different times of the journey. > > The app is great for prototyping and user tests, especially remote and needing quick responses. In my opinion, there is still room for several improvements that could be made with certain urgency, as they would not be so laborious from a technological point of view. ----- ### "Best tool for User Testing" — 5.0/5 > **Ignacio** | *21 de febrero de 2023* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The easiness of running tests from a Figma prototype. Also the templates they provide for different types of user research are super helpful to even think of new tests to launch.I have used it for testing task completions with a prototype from Figma and you can run a test and share a link within minutes. Also they way the results are presented are outstanding > > **Puntos en contra**: If I had to say one bad thing is that sometimes testers have had problems on loading the prototypes I was testing. > > Super amazing tool for testing prototypes. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/200860/maze?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/200860/maze) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Datos estructurados