---
description: ¿Qué piensan los usuarios de Appen? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Appen gracias a Capterra Chile.
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title: Appen - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de aprendizaje profundo](/directory/31104/deep-learning/software) > [Appen](/software/210755/appen)

# Appen

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> Appen proporciona datos de entrenamiento de alta calidad para implementar con confianza IA de prestigio mundial.
> 
> Veredicto: 40 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Appen?

Cuenta con 20 años de experiencia prestando servicios a destacadas empresas en los sectores de tecnología, automoción, comercio minorista, atención médica, finanzas y otros sectores para recopilar y etiquetar datos a fin de crear soluciones de visión informática y de IA para NLP (procesamiento del lenguaje natural, por sus siglas en inglés) de prestigio mundial.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.1/5** | 40 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Appen

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más

## Funciones

- API
- Análisis de sentimientos
- Aprendizaje profundo
- Asistente virtual personal
- Automatización de la localización
- Automatización proceso/flujo de trabajo
- Biblioteca de algoritmos ML
- Captura de imagen
- Carga de archivo de audio/vídeo
- Chatbot
- Codificación de tiempo
- Control de calidad de datos
- Correspondencia y fusión
- Creación de informes/análisis
- Descubrimiento de datos
- Detección del idioma
- Edición de texto
- Encuestas y comentarios
- Extracción de datos web
- Extracción de direcciones de correo electrónico
- Extracción de documentos
- Extracción de precios
- Extracción números de teléfonos móviles
- Extracto de imágenes
- Formación de modelos
- Gestión de flujos de trabajo
- Gestión de memoria
- Gestión de proyectos
- Gestión terminológica
- Modelado predictivo
- Perfiles de datos
- Procesamiento de lenguaje natural
- Reconocimiento de voz
- Reconocimiento óptico de caracteres
- Replicado de datos
- Resumen y publicación de datos
- Seguimiento del proyecto
- Traducción automática
- Transcripción automática
- Validación de direcciones
- Varios idiomas

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas de aprendizaje profundo](https://www.capterra.cl/directory/31104/deep-learning/software)

## Categorías relacionadas

- [Herramientas de aprendizaje profundo](https://www.capterra.cl/directory/31104/deep-learning/software)
- [Sistemas de entrada de datos](https://www.capterra.cl/directory/30543/data-entry/software)
- [Herramientas de extracción de datos](https://www.capterra.cl/directory/30619/data-extraction/software)
- [Programas de traducción](https://www.capterra.cl/directory/30934/translation-management/software)
- [Software de inteligencia artificial](https://www.capterra.cl/directory/30938/artificial-intelligence/software)

## Alternativas

1. [AutoEntry](https://www.capterra.cl/software/177320/autoentry) — 4.4/5 (227 reviews)
2. [UiPath](https://www.capterra.cl/software/135186/uipath-robotic-process-automation) — 4.6/5 (721 reviews)
3. [Dext](https://www.capterra.cl/software/160189/dext) — 4.3/5 (173 reviews)
4. [AIDA](https://www.capterra.cl/software/197178/aida) — 4.8/5 (30 reviews)
5. [Parseur](https://www.capterra.cl/software/158536/parseur) — 4.8/5 (62 reviews)

## Opiniones

### "Best earning and crowdsourcing platform" — 4.0/5

> **Pratap** | *28 de noviembre de 2022* | Educación superior | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Appen provides the opportunity to earn online by giving small tasks to the contributors on the platform. These tasks are used to train Artificial Intelligence and Machine Learning. This platform can be used to obtain data required by client from the contributors. It compensates the contributors based on the work hours.
> 
> **Puntos en contra**: Several tasks are unavailable due to high amount of responses from the users. The only payment option available in this platform is Payoneer. We didn't get any response from appen if our application not selected for tasks.
> 
> Appen is used to earn some money by completing some easy tasks. It pays average to the taskers. But the payment processor Payoneer charges almost 3 USD for transaction.

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### "Leading Provider of AI Training Data and Services." — 5.0/5

> **Dvock** | *24 de mayo de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The desired features I like are:customizability and diverse task types which include data annotation, data collection, text categorization etc. The ease of use that I like is clear instructions and guidelines as well as support and training.Finally, through integration with other apps, the benefits are;automated workflows and data exchange hence valuable for clients who have existing data infrastructure or want to incorporate Appen's services seamlessly into their existing workflows.
> 
> **Puntos en contra**: What I like least about Appen is support and issue resolution.I want to mention the importance of responsive support and efficient issue resolution.This is because when I had challenges with my invoice and payment method when I wanted a request to be followed up on project Crescent, I got a late response and no positive feedback. I  would really request the strengthening of customer support channels and ensuring timely resolution of issues or concerns to enhance user satisfaction.
> 
> My overall experience with Appen has been highly positive and rewarding. From the moment I joined as a contributor, I was impressed by the professionalism and efficiency of their operations. The platform provided a seamless and user-friendly experience, allowing me to easily access and complete tasks.Appen's commitment to quality was evident throughout my journey. The clear instructions and guidelines provided for each task ensured that I understood the requirements and could deliver accurate results.I also appreciate the diverse range of projects and task types available. Appen offers opportunities to work on a variety of interesting tasks, which kept my work engaging and allowed me to expand my skills in different areas.In general, Appen's professionalism, commitment to quality, and range of engaging projects have made my experience highly positive. I feel privileged to be a part of their contributor community and look forward to continuing my journey with them.

-----

### "Terrible Quality of Customer Support" — 1.0/5

> **Amane** | *4 de marzo de 2024* | Traducción y localización | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: There are always open projects and small tasks.
> 
> **Puntos en contra**: The whole experience with Appen was terrible, but if I must pick one, then it would be the quality of their customer support. &#10;&#10;I am very disappointed with the quality of support I received regarding a payment setup issue. I feel that my issue was dismissed without appropriate investigations. &#10;I requested support, and described the issue in details with a screenshot of the error message and provided all the information that I was asked to do so, including a copy of a government issued ID. However, I only received general responses (explanation of payment setup process). I also asked what the status of my payment is in the system but the question was never answered, either. I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support. They replied saying they were unable to proceed my application and closed the case. Moreover, my Appen account was discontinued immediately after that.&#10;&#10;I invested a lot of time and efforts in the whole application process so the quality of support was very disappointing. I think the support team did not try hard to solve the issue and they decided to disregard the issue because a lack of ability to support their customers.
> 
> I am extremely unhappy with the overall experience with Appen for the following reasons.&#10;-There are always open projects, however, they often do not seem to be actually available for contributors or disappear even during the application process probably due to a large volume of application. I applied for multiple projects – I filled in forms, took assessment tests, and went through other steps required for the projects. One project just disappeared from my project application list (so I assumed the application window was closed), the project manager or someone equivalent of another project emailed me basically saying that there is no open spot in the project although I passed the assessment and got qualified for it, and I never heard back from anyone in other projects.&#10;-The application process is very slow. There is one project that I managed to proceed to a payment setup step, but it took a few months from application to that point. It was disappointing to see my application status unchanged for that long, especially after I invested some time in the assessment test, which requires applicants to read over 100 pages of its task instructions and project guidelines to prepare for the test.&#10;-The quality of their customer support is terrible, as I described above.

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### "Appen App Review" — 4.0/5

> **Jessieah** | *5 de junio de 2025* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: Appen provides flexible, work from home opportunities. This includes a variety of microtasks \&amp; mini projects one can do in their free time. Extra income = no 9-5 job\!
> 
> **Puntos en contra**: There is an inconsistence with task/project availability. There are also issues with low pay for some projects. Projects can be limited based on your location and the low pay is usually below minimum wage for the amount of time put in.
> 
> Just downloaded it yesterday to test its' interface and mobility. The app is pretty responsive, and the above issues ARE real at times. Overall, not a bad app though, and good for those who actually have some time on their hands....without getting into specifics like age groups and what one does for work.

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### "Amy's review" — 5.0/5

> **Amy** | *27 de marzo de 2025* | Administración gubernamental | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: It is a great platform to earn money and try different jobs\!
> 
> **Puntos en contra**: Nothing. It is a great opportunity to earn more money\!

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