---
description: ¿Qué piensan los usuarios de Tookan? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Tookan gracias a Capterra Chile.
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title: Tookan - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de entregas](/directory/31261/delivery-management/software) > [Tookan](/software/218952/tookan)

# Tookan

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> Tookan te permite programar, enviar y rastrear tu flota con una plataforma de gestión de entrega intuitiva.
> 
> Veredicto: 76 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Tookan?

Empresas que proporcionan entregas a pedido, servicios a domicilio y gestionan equipos de adquisición de clientes en la calle.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.1/5** | 76 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.1/5 | Basado en las opiniones generales |
| Funciones | 3.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: JungleWorks
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2011

## Contexto comercial

- **Precio inicial**: US$129,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés, árabe
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 206 más

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Base de datos de clientes
- CRM
- Captura de firma a través de dispositivos móviles
- Creación de informes y estadísticas
- Creación de informes/análisis
- Enrutamiento
- Facturación
- Firma electrónica
- GPS
- Gestión de citas
- Gestión de conductores
- Gestión de control de horas
- Gestión de empleados
- Gestión de envíos
- Gestión de expediciones
- Gestión de flota
- Gestión de inspecciones
- Gestión de inventarios
- Gestión de la comunicación
- Gestión de pedidos
- Gestión de pedidos de trabajo
- Gestión del rendimiento
- Métricas de rendimiento
- Optimización de rutas
- Pagos en línea
- Pedidos en línea
- Portal de autoservicio
- Portal de clientes
- Programación
- Programación automatizada
- Punto de venta (POS)
- Real-Time Data
- Real-Time Updates
- Registro de pedido
- Seguimiento de competencias
- Seguimiento de conductores en directo
- Seguimiento de entrega
- Seguimiento de estado
- Seguimiento de inventario
- Seguimiento de pedidos
- Third-Party Integrations

## Integraciones (en total: 10)

- Plivo
- QuickBooks Online Advanced
- Razorpay
- Shopify
- Square Online
- Stripe
- Twilio
- WooCommerce
- Xero
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia 24/7
- Chat

## Categoría

- [Software de entregas](https://www.capterra.cl/directory/31261/delivery-management/software)

## Categorías relacionadas

- [Herramientas de seguimiento de envíos](https://www.capterra.cl/directory/31602/shipment-tracking/software)
- [Software para empresas de transporte](https://www.capterra.cl/directory/30820/transportation-management/software)
- [Software de gestión de los Servicios de Campo](https://www.capterra.cl/directory/10009/field-service-management/software)
- [Software para distribución](https://www.capterra.cl/directory/30079/distribution/software)
- [Software de gestión para la distribución alimentaria](https://www.capterra.cl/directory/20024/food-service-distribution/software)

## Alternativas

1. [Elite EXTRA](https://www.capterra.cl/software/131389/elite-extra) — 4.7/5 (356 reviews)
2. [Route4Me](https://www.capterra.cl/software/149633/route4me) — 4.5/5 (404 reviews)
3. [Track-POD](https://www.capterra.cl/software/178880/track-pod) — 4.7/5 (140 reviews)
4. [Onfleet](https://www.capterra.cl/software/142633/onfleet) — 4.6/5 (95 reviews)
5. [Detrack](https://www.capterra.cl/software/188592/detrack) — 4.7/5 (94 reviews)

## Opiniones

### "Very satisfied" — 5.0/5

> **Diogo** | *7 de julio de 2021* | Logística y cadena de suministro | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: My experience with the software is pretty good. We are working together for more than 10 months and the results are doing great. The software is complete and very well developed , but the most important and what we must value is the support given. The people around the platform are amazing and we feel like we are in same team. In Venuxx we feel that people from tookan team think as Venuxx’s owners too - and this is very hard to find these days
> 
> **Puntos en contra**: - There are no many customizations as we wanted. 

- The customizations are little expensive
> 
> For me is the best option in market.

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### "Cost  Effective Software" — 4.0/5

> **Karthik** | *8 de enero de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Relaible platform for delivering our products.Order tracking is ver easy.It saves time \& effort.
> 
> **Puntos en contra**: Need to improve customer support services. They aren't a flexible customer support.

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### "Tookan User" — 3.0/5

> **Brian** | *23 de mayo de 2024* | Alimentación y bebidas | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: The app is great and easy to use and modern
> 
> **Puntos en contra**: uploading all the info is frustrating especially if you have pick up and drop off locations because they will be separated as 2 different orders

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### "Incredible team support and perfect software" — 5.0/5

> **Mahmoud** | *17 de enero de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The company staff are friendly especially \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\]. They have been of great help to my company. 
The scalability of the software is another good feature though limited.
> 
> **Puntos en contra**: The price that comes with add on features. If they can provide a subscription based modules with the initial subscription that will be better.
The experience with the company depends on the managers you deal with. Initially the previous managers were just doing their duties. However recently I have been dealing with \[SENSITIVE CONTENT HIDDEN\] who has been a great help ready to answer all questions and help with solutions combining his knowledge and experience of the product. I would say my experience with Tookan has been great since he has been my direct contact
> 
> I am having an e-commerce and  on-demand delivery company.  The software is up to my expectation.

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### "Great product with amazing support" — 5.0/5

> **Michael** | *24 de febrero de 2020* | Construcción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Our most important feature was the ability to white label. We also wanted feature-rich product out of the box that can be customized. Tookan satisfied all of our requirements and the team is amazing.
> 
> **Puntos en contra**: Our requirements are becoming more complex which will require a significant amount of custom development and dedicated instance. The cost for this will be high, but it will still be much lower than if we were to build our own.  Our recommendation would be to allow for more customization regarding the task functionality out of the box. Offering different templates for the agent app would be cool too.
> 
> The Tookan team is amazing and the product is very powerful. We have looked at more than a dozen other products and believe Tookan is the best product out there.

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## Enlaces

- [Ver en Capterra](https://www.capterra.cl/software/218952/tookan)

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