15 años ayudando a las empresas chilenas
a elegir el mejor software
UKG Pro
¿Qué es UKG Pro?
La solución en la nube Ultimate Softwares UltiPro está diseñada para mejorar la experiencia del empleado. Con UltiPro, las organizaciones pueden ofrecer un reclutamiento y una incorporación convenientes; procesar las nóminas con velocidad y precisión; facilitar el continuo aprendizaje y desarrollo de los empleados; hacer uso de encuestas avanzadas y análisis de predisposición; e impulsar resultados más inteligentes y centrados en las personas mediante una poderosa inteligencia comercial y la creación de informes.
¿Quién usa UKG Pro?
Esta solución UltiPro se comercializa principalmente para empresas con más de 100 empleados en todos los sectores.
¿Tienes dudas sobre UKG Pro?
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Opinones de UKG Pro
Great payroll software as an alternative to QB
Un software de planificacion de horarios muy competente
Comentarios: Nuestra experiencia general con UKG Pro no es muy agradable, hemos detectado muchos errores y problemas tanto en al version de escritorio como en la de movil. Tiene muchisimas opciones pero la curva de aprendizaje es bastante alta.
Puntos a favor:
Nos ha gustado mucho la facilidad de uso de la herramienta, y su atencion al cliente. En una sola herramienta tenemos un software de control de horarios, gestion de nominas, cuadrante de turnos, planificacion de horarios, control de ausencias...
Contras:
Al principio puede ser un poco dificil de utilizar y tiene algunos errores.La generacion de informes es muy complicada, despues de llevarlo utilizandolo seis meses, todavia no hemos conseguido implementarlo de manera correcta.
What's not to love here?
Comentarios: I've been using UltiPro for nearly 8 years now and the service is amazing. I love the people and the tenure is long at this company. I like working with the same folks sometimes as we develop a friendship. They are open to feedback and are responsive and I really like how they take their time to help you understand your request is being met.
Puntos a favor:
I like the ease of use of the tool. It's user friendly and there's so much you can do in the software. UltiPro is always finding new ways of making their tool better and I love that part.
Contras:
What do I like least about this is that there's not an assigned payroll specialist to a company.. Even if the option is to pay extra per year to have one. If we have a payroll person who needs help or they resign and we are left payroll person-less, it would be nice to have a designated person to assist... Only other thing I didn't like the most is that the Performance Management module isn't as customizable as I'd like... would love the option to make all items editable and the option to remove/hide certain drop downs, etc..
Great tool for talent management and Human Resources
Comentarios: As a medium-sized business, I appreciate having access to a wide variety of employee onboarding resources. As a tool for continuing education and professional development, it is invaluable. It's fantastic to have everything our HR department and our staff need in one place.
Puntos a favor:
As an employee who is not part of the HR division, I use UKG Pro but am unaware of its full functionality. However, I believe that its ability to cover everything is a trait that all firms should look for in a software application.
Contras:
Issues with properly acknowledging documents have been known to occur. Limits imposed on users' ability to download their own files. The site doesn't perform properly on secure connections.
UKG Pro
Comentarios: Overall this is an excellent system for payroll, HRIS, reporting, timekeeping, time off request and approval processes, benefits and onboarding. The system is extremely easy to use. There are numerous standard reports available, which can be saved as a template for quicker report generation. The People Analytics (IBM Cognos) provides the ability to create an unlimited number of reports.
Puntos a favor:
For payroll processing and reporting UKG Pro is definitely the best software I have used in my more than 40 years in payroll.
Contras:
Payment Services is the only area where UKG Pro can improve. Especially in timeliness of tax code set up, agency notice research and resolution, and amendment processing.
Terrible product
Comentarios: Poor experience. Implementation team isn’t great or knowledgeable about the proxy or HR processes, which means they can’t effectively help you get the most out of the tool. Once launched, you’ll encounter many issues and glitches and the service team provides slow responses and doesn’t always resolve things. Beyond that, the system is clunky to use and will likely slow down your HR processes and make it difficult to extra meaningful data from the system because reporting is not robust. Overall, very poor experience.
Puntos a favor:
If you have limited budget and not many online processes in HR, on the surface, Ultimate may have a number of features that will help you transition from paper processes to online. There are many simple features for recruiting, payroll, core hr, training and more.
Contras:
Seems to grow by bolt-on and acquisition, which means data sharing between modules isn’t seamless and features and functionality aren’t well built out. For example, the recruitment module is clunky and difficult to use - very outdated compared to other applicant tracking systems on the market. You would be better off using an external applicant tracking system that had better functionality, than to use Ultimate. Same thing for time and attendance - the user functionality and interface isn’t at all intuitive or friendly. That product looks and feels like it was built 20 years ago. Go with something else and don’t pay to use Ultimate, as it will slow things done for hiring managers, employees and HR. These types of problems are pervasive with the tool and, as a result, it may make sense to only use Ultimate for simple payroll processing and very basic core HR. Anything more and you’ll be overpaying for outdated software.
Respuesta de UKG
hace 4 años
Hi Nicole, thank you for your feedback. We're really sorry to hear you are having a less-than-stellar experience with us. We appreciate you taking the time to provide feedback and I have shared your comments with the team to help us improve. We hope you have a wonderful day.
