--- description: ¿Qué piensan los usuarios de HotSchedules? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de HotSchedules gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HotSchedules - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de planificación](/directory/30087/scheduling/software) > [HotSchedules](/software/52611/hotschedules) # HotSchedules Canonical: https://www.capterra.cl/software/52611/hotschedules Página: 1 de 20\ Siguiente: [Página siguiente](https://www.capterra.cl/software/52611/hotschedules?page=2) > Transforma tu proceso de planificación de horarios con la herramienta de previsión, programación y comunicación más ampliamente adoptada de la industria. > > Veredicto: 461 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa HotSchedules? Con más de 2 millones de usuarios, el paquete de software HotSchedules está diseñado para empresas de tan solo cinco empleados y hasta organizaciones empresariales de múltiples tiendas y franquicias. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 461 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Fourth - **Ubicación**: London, RU - **Constitución**: 1999 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Base de datos de empleados - Cambio de turnos - Contratación de personal - Creación de informes y estadísticas - Creación de informes/análisis - Cálculo de horas extra - Gestión de asistencia - Gestión de ausencias - Gestión de calendarios - Gestión de control de horas - Gestión de empleados - Gestión de inventarios - Gestión de la comunicación - Gestión de la conformidad - Gestión de la disponibilidad - Gestión de nóminas - Gestión de selección de personal - Gestión de tareas - Gestión del rendimiento - Herramientas de colaboración - Planificación de personal - Portal de autoservicio - Presupuestos/previsiones - Programación - Programación automatizada - Punto de venta (POS) - Recordatorios - Reserva en línea - Seguimiento de competencias - Seguimiento de la asistencia - Seguimiento de vacaciones/ausencias - Sincronización de calendario - Third-Party Integrations - Tiempo y asistencia ## Integraciones (en total: 19) - Aireus - Aloha EPOS - Focus POS - Genius - JTECH Table Management - Lucas Warehouse Optimization Suite - Ordyx - Ottimate - PAR POS - PDQ POS - RPOWER - Restaurant Manager by Action Systems - Revel Systems - Silverware Avrio - SpotOn … y 4 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Herramientas de planificación](https://www.capterra.cl/directory/30087/scheduling/software) ## Categorías relacionadas - [Herramientas de planificación](https://www.capterra.cl/directory/30087/scheduling/software) - [Software para servicios alimentarios](https://www.capterra.cl/directory/20025/food-service-management/software) - [Software para restaurantes](https://www.capterra.cl/directory/20026/restaurant-management/software) - [Software de gestión de personal](https://www.capterra.cl/directory/30210/workforce-management/software) - [Software para planificación de personal](https://www.capterra.cl/directory/30756/employee-scheduling/software) ## Alternativas 1. [Google Calendar](https://www.capterra.cl/software/213340/google-calendar) — 4.8/5 (4021 reviews) 2. [Connecteam](https://www.capterra.cl/software/153140/connecteam) — 4.6/5 (5058 reviews) 3. [Google Workspace](https://www.capterra.cl/software/168389/google-workspace) — 4.7/5 (17483 reviews) 4. [Calendly](https://www.capterra.cl/software/148036/calendly) — 4.7/5 (4084 reviews) 5. [When I Work](https://www.capterra.cl/software/121248/when-i-work) — 4.5/5 (1270 reviews) ## Opiniones ### "Your Schedule On The Go\!" — 5.0/5 > **Eldridge** | *6 de octubre de 2020* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I really enjoy the convenience of being able to view your work schedule remotely and anywhere for that matter\! Set up an email or a Gmail account and it's delivered right to your inbox\! Gone are the days of having to call your employer or having to drive to your place of employment to view it on paper. "Your" time is valuable and let's be honest, none of us want to go to work on our days off for any reason\! > > **Puntos en contra**: I really and truthfully speaking have nothing negative to include with Hot Schedules. It's been a great software addition to our store and team\! If someone did tell me that I had to pick out one feature that I don't care for, I guess it'd be the "How was your shift?" feature that pops up when logging on. That said, it's such a minor dislike and isn't really worth mentioning. > > Wonderful\! I can easily access using the app from my phone a comprehensive view of todays roster and more\! Helping me as a director plan a shift before I even get to work. Especially important to plan in my business because surprises arise frequently and daily. I can also easily request time off needed through the app, call, text, or even email my staff if needed to. Hot Schedules saves me and my company time, money, and helps our business to stay productive\! ----- ### "Great product" — 5.0/5 > **Andrea** | *1 de julio de 2025* | Práctica médica | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: very user friendly for staff . as a manager easy to navigate to each employee. easy to release shifts and fill shifts. > > **Puntos en contra**: employees have to pay for the app - there is no way around it, wish i could color coordinate that would help > > pretty good. like i mentioned before very user friendly and easy for managers to release and fill the open slots. ----- ### "Powerful" — 3.0/5 > **Jack** | *3 de noviembre de 2022* | Hostelería | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: A lot of really useful templates in terms of recording personnel records, plus a lot of really powerful automation ie. sick pay and holiday calculation - employee checklists etc - The payroll integration was excellent also. > > **Puntos en contra**: unfortunately we found it to be very slow and glitchy, often having to refresh the webpage, or being unable to load properly. > > I miss using it in many respects, it feels very HR orientated which I enjoyed - I don't miss the slow and clunky loading and saving of data though. ----- ### "Much better then paper schedule" — 5.0/5 > **paulina** | *25 de mayo de 2020* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Having a restaurant job means cheotic schedule. It's never the same. Impossible to keep up with and memorize. My last job had hot schedules but my new job doesn't:/ it's a nightmare without it. I miss it so much. It is so convenient to pick up and realise shifts whenever I please. No need to call or txt my co workers. Everything is done thru the app. App is not free but cheap and worth every single penny. I love that I can request days off and my ability. Super convenient. You have to wait for manager to approve or not of your request. I can see who my co workers will be for the shift. I can see all phone numbers and emails of my co workers. Every restaurant should have this app. It's very easy as well so even my 70 year old co worker knows how to use it. Very well done . > > **Puntos en contra**: Sometimes I get loged out and have trouble logging back in. It froze few times. Could use more color and some fun options like emoji me lol make work schedule more fun > > Very positive experience. Made my schedule less chaotic and gives me options to control my work days and days off much better without having to deal with manger directly lol ----- ### "Hotschedules is so easy to use" — 5.0/5 > **Heidi** | *4 de noviembre de 2021* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Hotschedules changed the restaurant industry when it came out. I have worked in the industry for over 10 years, so when this software came out. It really changed the industry. Before we would have to wait for a photo of our schedules and sometimes we would miss our shifts or getting our shifts covered was so difficult. When hotschedules came out , you never wondered when your shift was. You are reminded when you have a shift and if you need a shift covered you simply post it up. It is a secure way to have everyone feel accountable and be accountable for work. > > **Puntos en contra**: The only thing I had a trouble with when I first started using hotschedules was understanding how to update my availability for work but once someone showed me its a no brainer. ----- Página: 1 de 20\ Siguiente: [Página siguiente](https://www.capterra.cl/software/52611/hotschedules?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/52611/hotschedules) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados