18 años ayudando a las empresas chilenas
a elegir el mejor software
XM for Strategy & Research
¿Qué es XM for Strategy & Research?
Qualtrics CoreXM es una valorada herramienta de encuestas online para captar y analizar datos y actuar en función de ellos. Las características flexibles de plataforma facilitan la creación de encuestas atractivas y complejas con facilidad para arrastrar y soltar. Tú tienes el control. Ofrece más de 100 tipos de preguntas, datos incrustados, ramificación, lógica de visualización, cuotas, activadores de correo electrónico, compatibilidad móvil y offline, aleatorización y todas las funciones avanzadas que puedas necesitar. Pide que este equipo de expertos del sector te ayude a comenzar hoy.
¿Quién usa XM for Strategy & Research?
Organizaciones de cualquier tamaño que buscan una plataforma de investigación que ofrezca los insights que impulsan el verdadero cambio, ímpetu y crecimiento.
¿Tienes dudas sobre XM for Strategy & Research?
Compara con una alternativa popular
XM for Strategy & Research
Otras alternativas interesantes a XM for Strategy & Research
Opinones de XM for Strategy & Research
surveymokey is better, and often cheaper
Data Collection and Analysis Made Easy
Comentarios: We have used Qualtrics and SurveyMonkey for larger surveys (50-100 questions) about students' experiences and Qualtrics makes manipulating the date very simple. It's easy to filter and export the data if you want to use Excel to do a bit more digging.
Puntos a favor:
I primarily use SurveyMonkey, Google Forms, and Qualtrics for surveying my students. Qualtrics is adopted by our University on a wider scale and we have access to all features. Qualtrics is a very capable, easy to use tool. There are a lot of helpful resources online that can be used to make the most of the features.
Contras:
If you are looking for a short and quick form to collect simple data, like signups, that don't require any data analysis, it is often easier to set it up in Google Forms or O365 than in Qualtrics. Qualtrics needs many more clicks for a simple survey than other (free) options.
Alternativas consideradas:
Qualtrics for Best Surveying Practices
Comentarios: Overall, Qualtrics CoreXM is a great platform for surveys, application forms, and research. There are so many embedded features, such as the ability to add a signature to the form, add questions that require file uploads, and different question types. It is definitely better than Google Forms or Microsoft Forms.
Puntos a favor:
Qualtrics has been great for creating applications and surveys to gather quantitative and qualitative data. There are so many features, so there is somewhat of a learning curve, but the time you spend in learning how to use the platform is an investment. I really appreciate that Qualtrics is customizable, and you can disseminate the forms in many ways (email, personalized links, generic links, twitter, etc.). I also appreciate that the information collected from the surveys can be exported into excel. One of the best features is that Qualtrics will send an email when a survey is completed, and it will give you periodic updates on how many responses the forms receive.
Contras:
I wish there was an easier way for individuals to retake or complete their form if they pause it or fail to finish in one setting. In addition, while the support pages are helpful to read through, and you can learn a lot from them, I wish there were more videos and live events to learn how to best use the software.
An adequate tool for measuring customer experience
Comentarios: Qualtrics offers a nice dashboard that shows all of your current projects. It is intuitive to create new projects and offers a diverse array of options for those projects. However, I find that it is not as easy to create "advanced" projects in Qualtrics as in other software.
Puntos a favor:
Easy to configure an NPS question and link into existing studies, offers industry standard studies like SUS "out of the box." (Or our administrator made templates that look like built-in features)
Contras:
It was more difficult to customize the questions in Qualtrics than in other products used to manage user surveys.
Alternativas consideradas:
State of the art for survey building
Comentarios: As I limit my experience with Qualtrics to building surveys, distributing them, and downloading the dataset to work on data processing and analyses using other tools, the platform does its job. I could certainly expand my use of the tool if reporting and data visualization features offered a better user experience and look and feel.
Puntos a favor:
Qualtrics is the state of art when it comes to survey building platforms. It has one of the most user-friendly interfaces, it allows very complex logics, and offers questions types that you don't see in other tools. It is also super easy to upload my own lists and I often use their panel for outside sample recruitment.
Contras:
I am not a big fan of Qualtrics' reporting and data visualization features. The look and feel is poor and the tool is not flexible enough - if the dashboard feature was available, it could be another story. Customer support is also poor: they are not timely and often times they do not resolve my issues.
Alternativas consideradas:
Game changer for surveys
Comentarios: Really liked using this software as it made collecting students information and feedback so much easier and reliable.
Puntos a favor:
It is very easy to create surveys and have full freedom of how you want them to look like. You can customize them to better fit your application. Variety of question types to chose from. Especially the fillable table questions, come in very easy when making forms that collect multiple aspects data
Contras:
It has some parts that were a bit hard to navigate at first. It does seems a bit confusing, especially when analyzing results, but there is lots of documentation support for it
