---
description: ¿Qué piensan los usuarios de ShapeNet? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ShapeNet gracias a Capterra Chile.
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title: ShapeNet - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software para clubes](/directory/30215/club-management/software) > [ShapeNet](/software/77428/shapenet)

# ShapeNet

Canonical: https://www.capterra.cl/software/77428/shapenet

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> Software de gestión de miembros y facturación para centros de fitness, bienestar y entrenamiento personal.
> 
> Veredicto: 50 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa ShapeNet?

Gimnasios con más de 500 miembros que venden suscripciones y necesitan gestionar la facturación y el entrenamiento personal.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.3/5** | 50 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funciones | 4.2/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ShapeNet
- **Constitución**: 2002

## Contexto comercial

- **Precio inicial**: US$99,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Acceso móvil
- Aplicación móvil
- Automatización de marketing
- Base de datos de miembros
- Biblioteca de ejercicios
- Comunicación con miembros
- Creación de informes y estadísticas
- Directorio de miembros
- Evaluación de condición física
- Facturación
- For Gyms
- Gestión de aplicaciones
- Gestión de calendarios
- Gestión de campañas de email
- Gestión de clases
- Gestión de clientes
- Gestión de contratos o licencias
- Gestión de cotizaciones
- Gestión de empleados
- Gestión de entradas para eventos
- Gestión de equipo
- Gestión de eventos
- Gestión de exenciones de responsabilidad
- Gestión de inscripción
- Gestión de instalaciones
- Gestión de la comunicación
- Gestión de membresías
- Gestión de páginas web
- Gestión de reservas
- Gestión de visitantes
- Marketing por correo electrónico
- Modelos personalizables
- Plan de entrenamiento
- Planificación de instalaciones
- Portal de clientes
- Portal de miembros
- Procesamiento de pagos
- Programación de citas
- Programación de cursos
- Programación de grupos
- Recordatorios
- Renovación de inscripciones
- Reserva en línea
- Seguimiento de actividades
- Seguimiento de la asistencia
- Third-Party Integrations
- Tipos de miembros

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para clubes](https://www.capterra.cl/directory/30215/club-management/software)

## Categorías relacionadas

- [Software para clubes](https://www.capterra.cl/directory/30215/club-management/software)
- [Software para Parques Temáticos](https://www.capterra.cl/directory/30806/parks-and-recreation/software)
- [Software para entrenadores personales](https://www.capterra.cl/directory/30807/personal-trainer/software)
- [Programas de gestión de socios](https://www.capterra.cl/directory/20045/membership-management/software)
- [Software para fitness](https://www.capterra.cl/directory/30910/fitness/software)

## Alternativas

1. [EZFacility](https://www.capterra.cl/software/54308/ezfacility-club-management) — 4.4/5 (128 reviews)
2. [Omnify](https://www.capterra.cl/software/149645/omnify) — 4.4/5 (99 reviews)
3. [WellnessLiving](https://www.capterra.cl/software/145039/wellnessliving) — 4.4/5 (605 reviews)
4. [Vagaro](https://www.capterra.cl/software/153752/vagaro) — 4.7/5 (3479 reviews)
5. [Exercise.com](https://www.capterra.cl/software/152284/exercise-com) — 4.8/5 (244 reviews)

## Opiniones

### "ShapeNet Review" — 5.0/5

> **Crystal** | *15 de febrero de 2019* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: From the very beginning I was incredibly impressed with all the functionality.  It does everything\!  It's easy to use, and the customer service is the very best across the board.  They respond immediately and are so incredibly smart and know how to fix anything I mess up.
> 
> **Puntos en contra**: There is nothing I don't like. Everything is always taken care of.
> 
> I run my entire business through shape.  I absolutely love it\!

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### "Best I've found" — 5.0/5

> **John** | *24 de agosto de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The \[SENSITIVE CONTENT\] is one phone call away. I've worked with a lot of companies for various services and the defining factor in quality and performance across the board is: How involved is the \[SENSITIVE CONTENT\]. \[SENSITIVE CONTENT\] Is very involved in the daily decision making and development of Shapenet and it shows. The customer service is great\! the staff knows my name and is happy to interact with me about any issue. They are always improving, developing new ways to engage customers. I'm very impressed
> 
> **Puntos en contra**: There are a few (very few) functions that aren't ironed out completely. I have a unique business model where all staff acts as managers (sale, PT, group X, customer management, etc.) in different ways depending on projects they are working on. So building that functionality in the system takes a few extra steps. I also have a large service menu associated with membership and sometimes adding those services onto each membership is labor intensive. &#10;&#10;However all of these things are totally manageable and I would recommend this service to anyone.

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### "Horrible Experience and BIG mistake (Owner, couldn't care less)" — 1.0/5

> **Jennifer** | *3 de marzo de 2017* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10
> 
> **Puntos en contra**: Promises of features that were never installed.
> 
> Horrible Experience with this company. I'm shocked that they have any clients with an experience like this. I had elected to use this company for all of our . After not meeting the conversion deadlines, as promised ,we decided to not use their services and gave notice. It should be noted that they promised many features on the software that we required but found at the time of conversion that they were available but in the future. To make a long story short, they continued to bill our companies credit card even after notice was given not to. When we emailed the company's Owner regarding our dissatisfaction regarding the service from Shapenet and the unauthorized payments, he basically replied too bad but we never promised.  So we were basically was charged for software which was never converted or even used.  I would definitely do my research with software companies before you buy because this was a big mistake. The last software we had was great (Aphellion) and used for almost 20 years. Very disappointed.

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### "Great experience using the system and customer support. Some issues with reports and functions." — 4.0/5

> **Bob** | *9 de mayo de 2017* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: System features, data capture and reporting functions are excellent. System downtime is minimal. The financial data and downloads are a great feature excellent.
> 
> **Puntos en contra**: Needs better integration of features to allow easier and quicker data input during busy hours.&#10;Too many features require replicating data entry such as; adding subsequent members of the same family requires , setting up rentals and closing multiple stations,closing adding members and closing out classes and members in them requires screen refresh on every attendee,payroll download is confusing. Field names and services do not match between system and system fields, Would like to set our own thank you letter.&#10;Frequently new updates cause problems with current functions. Needs better Beta testing.&#10;Downloading data supposed to go to Excel but instead always defaults to Unicode drives me nuts because I download a lot of reports and have to convert everyone.&#10;Payroll summary picks up field that I don't want and have to reconfigure for every employee. Example the date field is always off by one cell. There is another field that has no purpose at all plus the classes pick up the class itself as if it were a person in attendance.&#10;In the financial data the income categories should show number counts when applied to multiple categories. You can only get number \# count data by looking at one category at a time.&#10;When closing stations we should be able to close multiple stations on the matrix versus having to close each one then wait for the screen to update close the next one etc etc ad nausea.&#10;The process of submitting a support ticket could be streamed lined.
> 
> Financial data capture, integration of schedule and facility use,trainer and customer data detail for measuring efficiency and productivity.

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### "Great Software" — 5.0/5

> **Maegan** | *29 de junio de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love the fact that the software is married to our door system. Being able to see who is actually utilizing the gym has helped us with our member engagement. We also love the texting system.
> 
> **Puntos en contra**: I do wish the software would create a report a list of memberships who are not utilizing the gym ( or using the door code system). I would also like the declined payments to auto process the next day.
> 
> Our over all experience with ShapeNet has been great. They promoted customer service and they have delivered on that whenever we have a question or need assistance.

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## Enlaces

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