--- description: ¿Qué piensan los usuarios de PointOS? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de PointOS gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PointOS - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de punto de venta para restaurante](/directory/30603/restaurant-pos/software) > [PointOS](/software/81291/pointos-professional) # PointOS Canonical: https://www.capterra.cl/software/81291/pointos-professional Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/81291/pointos-professional?page=2) > Un paquete de software de punto de venta completo y fácil de usar, diseñado específicamente para bares, clubes y pequeños restaurantes. > > Veredicto: 55 usuarios lo han valorado con **3.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa PointOS? Hostelería; bares/restaurantes/clubes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.5/5** | 55 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.5/5 | Basado en las opiniones generales | | Funciones | 3.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: PointOS - **Ubicación**: BOSTON, EE. UU. - **Constitución**: 2007 ## Contexto comercial - **Precio inicial**: US$39,99 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Acceso móvil - Barcode/Ticket Scanning - Conformidad con la PCI - Control de inventario - Controles por separado - Creación de informes/análisis - Cuentas de clientes - Facturación - Firma electrónica - Gestión de consejos - Gestión de descuentos - Gestión de empleados - Gestión de entrega - Gestión de ingresos - Gestión de inventarios - Gestión de pedidos - Gestión de recibos - Gestión de tablas - Gestión de tarjetas de regalo - Gestión de tesorería - Integración contable - Kitchen/Menu Management - Pagos en línea - Pagos en persona - Pagos móviles - Payment Gateway Integration - Pedidos en línea - Procesamiento de tarjetas de crédito - Programa de fidelización - Punto de venta (POS) - Punto de venta para restaurantes ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistemas de punto de venta para restaurante](https://www.capterra.cl/directory/30603/restaurant-pos/software) ## Categorías relacionadas - [Sistemas de punto de venta para restaurante](https://www.capterra.cl/directory/30603/restaurant-pos/software) - [Software para restaurantes](https://www.capterra.cl/directory/20026/restaurant-management/software) - [Software para Punto de venta](https://www.capterra.cl/directory/20052/point-of-sale/software) - [Procesadores de pago](https://www.capterra.cl/directory/30232/payment-processing/software) - [Software de punto de venta para bares](https://www.capterra.cl/directory/30897/bar-pos/software) ## Alternativas 1. 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[CAKE POS](https://www.capterra.cl/software/143463/cake-pos) — 4.6/5 (522 reviews) ## Opiniones ### "PointOS review" — 5.0/5 > **Usuario verificado** | *15 de marzo de 2020* | Alimentación y bebidas | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: This app is fantastic to support your restaurant sales and also will provide great visibility with its dashboard/reporting engine. > > **Puntos en contra**: I find its performance better fit for smaller restaurants or bars but can't wait to see what the next releases will bring to us. > > It is a very easy to use, intuitive tool that is perfectly complemented with its reporting engine. ----- ### "Works well for my bar" — 4.0/5 > **Katie** | *23 de julio de 2018* | Alimentación y bebidas | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I like the set up of the software. I have three stations in my bar and they are all linked so you can add items to a tab from any station. The system is easy to use, based on my experience and that of my staff. Several of my staff report that PointOS is much easier to use than other software they’ve used at other bars. The item menu can be easily customized and alphabetized. I like that you can add recipes so if someone isn’t sure exactly what’s in a drink they can click on the recipe and see it at the station. It calculates cost per ounce when you add items to the inventory so figuring prices is easy. The sales reports are quick and easy so it’s simple to pull reports to figure tax each month. There are also employee reports and each employee clocks in so hours are very easy to figure as are tips collected. > > **Puntos en contra**: It would be nice if there were more item tabs. We sell a high volume of alcohol and mixed drinks and we don’t have room to put all of it on its own tab. Another thing that would be nice, but really not a big deal, is if there were more icons to make the item tabs easier to find. There are some icons, for instance the more popular beers have an icon so it’s easy to recognize. For items with no icon, you have to type it in. You can highlight the items by color which is helpful. It is cumbersome to add everything in but I suppose every system is that way. > > Overall I haven’t had any major issues. It does run slow at times but that’s probably related to the internet not the system. I’ve been using the system for nearly three years. I started with one station and recently bought two more. It is nice that there are no monthly fees. Overall, I would recommend PointOS. ----- ### "Company full of empty promises, defective products" — 1.0/5 > **Jake** | *21 de octubre de 2017* | Restaurantes | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The only possible pro to this software was that you can download it online and there is not a long delay for setup. > > **Puntos en contra**: Implementation of the PointOS Profesional software along with their hardware bundles was an unmitigated disaster. The software is riddled with glitches, anomalies, malfunctions and bugs. I spent hours and hours and hours on line with tech support fixing problems within the first 2 weeks. After an agonizing opening week with thousands of dollars lost in comped food and upset customers I called in an IT expert to find and fix the problem. Ultimately, the hardware I received had a defective network adapter that caused the software to malfunction. PointOS abdicated all responsibility for their defective hardware and dragged me along from 8/9/17 to today without ever offering a resolution. If you are looking for a nightmare software/hardware backed by a company that fundamentally fails to be not only proactive but even reactive to a customer's crisis than look no further. I purchased PointOS Professional for the lower price tag and quicker turn-around time and it was the worst mistake I have ever made. You will PAY MORE for PointOS Profesional than their competitors once you figure in the losses, stain to your business reputation and sheer aggravation you will endure with this company. Best case scenario (everyone works right-which I guarantee won't happen) the software lacks countless basic features. As a small business owner, I urge you to steer clear and wish you only the best of luck if you've made the mistake of purchasing the software before reading this review. > > Actually and absolutely no benefits whatsoever. That sounds exaggerated--but it is not. (BEWARE. Sales people will tell you hardware will ship same day as payment clears, but this is NOT TRUE. Several days of delay after payment even after 4 follow-up calls.) ----- ### "this point os can be hit" — 5.0/5 > **fawzi** | *29 de agosto de 2019* | Restaurantes | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: I like how easy to use it and it's customization is not bad > > **Puntos en contra**: customer support is horrible. when I signed in for this software . one of the main thing I loved was the 24/7 tech support. of course what is a software without a support service. the first year the support was amazing. when we Renaud the support plan every thing went down . you call support they don't help any more. they cant or don't know. last time I had to wait 2 weeks for the customer support level 3 or what ever to call back and fix the problem. my issue is a POS without a strong support is nothing . so what we did . we ended up not renewing our service. we need to add more station but the question is it worth it without a good c support. now are in the market for a system because we can't work with a pos that have basically very poor support PS we have 2 business that us pointos > > horrible. software is fine but support is bad ----- ### "Support needs work" — 5.0/5 > **John** | *29 de enero de 2023* | Restaurantes | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: it is an easy to use system and fairly easy to program > > **Puntos en contra**: support when you need it no one answers the phone they do ok once you can get ahold of someone but good luck on that > > I bought this system when \[sensitive content hidden\] was still writing the software for this, it has changed \[sensitive content hidden\] and now the really only problem I have is when I need support it is far from Quick they need to have better support team or if you advertise 24-7 support you better deliverwhen you have issues it cost you money when they do not answer the phoner. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.cl/software/81291/pointos-professional?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/81291/pointos-professional) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados