---
description: ¿Qué piensan los usuarios de Exus Financial Suite? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Exus Financial Suite gracias a Capterra Chile.
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title: Exus Financial Suite - Opiniones, precios y características - Capterra Chile 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de cobranzas](/directory/30234/debt-collection/software) > [Exus Financial Suite](/software/93550/collection-and-recovery)

# Exus Financial Suite

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> Software de cobro de deudas de tecnología líder con cobertura inmediata de las necesidades de bancos, empresas de telecomunicaciones y servicios públicos.
> 
> Veredicto: 12 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Exus Financial Suite?

EXUS Financial Suite para cobro de deudas y recuperaciones sirve para bancos, organizaciones de servicios financieros (prestamistas, arrendamiento, financiamiento, agencias de cobro de deudas), operadores de telecomunicaciones y servicios públicos.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 12 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.1/5 | Basado en las opiniones generales |
| Funciones | 4.7/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: EXUS
- **Ubicación**: London, RU
- **Constitución**: 1989

## Contexto comercial

- **Precio inicial**: US$200.000,00
- **Público objetivo**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Arabia Saudita, Argelia, Armenia, Austria, Azerbaiyán, Bangladés, Baréin, Benín, Bielorrusia, Bosnia y Herzegovina, Botsuana, Brunéi, Bulgaria, Burkina Faso, Burundi y 136 más

## Funciones

- Comunicación multicanal
- Creación de informes y estadísticas
- Gestión de clientes
- Gestión de transacciones
- Notificaciones automáticas
- Payment Collection
- Recordatorios
- Varias divisas

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Software de gestión de cobranzas](https://www.capterra.cl/directory/30234/debt-collection/software)

## Categorías relacionadas

- [Software de gestión de cobranzas](https://www.capterra.cl/directory/30234/debt-collection/software)
- [Programas de cuentas por cobrar](https://www.capterra.cl/directory/30521/accounts-receivable/software)

## Alternativas

1. [Moonflow](https://www.capterra.cl/software/1051205/moonflow) — 4.8/5 (26 reviews)
2. [Gaviti](https://www.capterra.cl/software/169544/gaviti) — 4.5/5 (91 reviews)
3. [Collect\!](https://www.capterra.cl/software/66949/collect) — 4.7/5 (70 reviews)
4. [Treli](https://www.capterra.cl/software/1050106/treli) — 5.0/5 (6 reviews)
5. [Fintech Market Core System](https://www.capterra.cl/software/1051572/fintech-market-core-system) — 5.0/5 (8 reviews)

## Opiniones

### "Future proof, rich of functionalities and up and running in a matter of weeks." — 5.0/5

> **Harm** | *6 de marzo de 2020* | Servicios financieros | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The product is full of features which are useful for our business community. The tool is easy to use and our users felt comfortable working with it quickly. From implementation perspective we had the application running (cloud version) in just a few weeks. No coding is needed only configuration. The application also offers advanced functions with help of analytic tooling. We are not using this yet but we want to keep improving our business process so this will definitely be something we will consider in the future. With help of the knowledgeable Exus consultants we managed to gather the requirements, train and implement in a matter of weeks with positive results and positive feedback from the business community.
> 
> **Puntos en contra**: We're looking into possibilities to use AI in the near future, this is not yet fully developed within the application. We're using EFS (Exus financial suite) and we might be looking into additional modules for use in the future. EFS is mainly focusing on Collections and we want to support our Recovery process also in a better way, we still need to further investigate the options.
> 
> Business users are happy so far and we will continue to roll out to our remaining European offices. The tool is easy to use and also the performance is optimal. We're working with the cloud version (on Azure) and we did not experience a single performance problem so far. The Exus employees are knowledgeable people and working with them was (and still is) a pleasure.

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### "Exus review" — 5.0/5

> **Ahmed** | *5 de mayo de 2025* | Banca | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Applying special startigies / Actions plans as per customer specification
Automation of communcations with customers
Queues allocations
> 
> **Puntos en contra**: Adding AI tolls to predict the probablity of default. 
Easy ways to intergate with other systems with APIs
> 
> Very helpful sofware, that helps on enhancing follow up with defaulted/ potential defaulted customers in an easy way

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### "Flexibitily EFS Solution" — 4.0/5

> **Agung** | *31 de enero de 2020* | Servicios financieros | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Very flexible solution to solve any collection challenges
> 
> **Puntos en contra**: - Flexibility solution requires more advance admin user
- Admin has to know and remember dependency between menus since it isn't well described in the documentation

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### "Capterra review – Aristomenis Simos" — 5.0/5

> **Aristomenis** | *21 de julio de 2022* | Petróleo y energía | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Adapts very smoothly to various markets, while changes in the strategy are made in a controlled and efficient way. Easy to use at all levels, from the end users to the administrator. Ability to perform changes without requiring any IT knowledge. A lot of functionalities that can be implemented to achieve business objectives.
> 
> **Puntos en contra**: While entering our 3rd year on EFS, we are still on the learning curve, need to explore more on the possibilities that EFS can offer us, and streamline our processes so to achieve the best possible results.
> 
> Positive experience, having joined my current organization with EFS already implemented, I was able to catch up quickly on the implemented strategies, with the help of EXUS team. All collections processes are in one place and this facilitates the overall monitoring of the activity. Excellent support level for day to day issues and requests for changes. Working on a managed service, we can focus on collections, having the software in place without performance issues.

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### "Overall Sberbank experience" — 4.0/5

> **Petra** | *20 de diciembre de 2019* | Banca | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Ability to customize, change processes alone, without CR's.
All information's are in one place, customer friendly - easy to use it.
EXUS and Infosistem team are great support at any part of building this tool and now, after go live, in making changes and adjusting processes to our needs.
> 
> **Puntos en contra**: As we are beginners in using this software, we need to learn, get more time to become familiar with all parts and to understand it more (administrator part - learning how application "think")
> 
> All collection processes are now in one place, visible to all users (from beginning until the end).

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