--- description: ¿Qué piensan los usuarios de InfoFlo? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de InfoFlo gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoFlo - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.cl/software/96628/infoflo Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.cl/software/96628/infoflo?page=2) > El CRM completo más asequible del mercado. Costo único de 99 dólares por usuario. Muy fácil de usar con complementos opcionales para un paquete personalizado > > Veredicto: 96 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa InfoFlo? El software está dirigido a cualquier empresa, ya que el sistema de CRM se puede personalizar fácilmente para cualquier sector. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 96 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: InfoFlo Solutions - **Ubicación**: Toronto, Canadá - **Constitución**: 2017 ## Contexto comercial - **Precio inicial**: US$20,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, danés, español, francés, húngaro, inglés, italiano, neerlandés, ruso, turco - **Países disponibles**: Alemania, Australia, Canadá, China, Estados Unidos, Francia, Irlanda, Islas Caimán, Japón, Nueva Zelanda, Países Bajos, Reino Unido, Singapur, Suecia ## Funciones - Base de datos de clientes - Base de datos de contactos - Búsqueda/filtro - Conexiones SIP - Contactos compartidos - Distribución automática de llamadas - Enrutamiento de llamadas - Facturación - Gestión de campañas - Gestión de casos - Gestión de centros de atención telefónica - Gestión de citas - Gestión de clientes - Gestión de clientes potenciales - Gestión de colas de espera - Gestión de conflictos - Gestión de contactos - Gestión de documentos - Gestión de donantes - Gestión de flujos de trabajo - Gestión de formularios - Gestión de la base de conocimiento - Gestión de la comunicación - Gestión de membresías - Gestión de proyectos - Gestión de tareas - Gestión del pipeline de ventas - Grabación - Grabación de llamadas - Historial de cliente - IVR - Identificador de llamadas - Informes personalizables - Marcador automático - Marketing por correo electrónico - Mensaje de voz - Notas de caso - Panel de actividades - Portal de autoservicio - Portal de clientes - Programación - Programación de citas - Registro de llamadas - Seguimiento de conversión - Seguimiento de estado - Seguimiento de fechas de vencimiento - Seguimiento del tiempo - Supervisión de llamadas - Transferencia de archivos - VoIP … y 39 características más ## Integraciones (en total: 8) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software CRM](https://www.capterra.cl/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Software CRM](https://www.capterra.cl/directory/2/customer-relationship-management/software) - [Software de gestión de comunicaciones con los clientes](https://www.capterra.cl/directory/31002/customer-communications-management/software) - [Herramientas de administración de leads](https://www.capterra.cl/directory/30017/lead-management/software) - [Software de administración de procedimientos jurídicos](https://www.capterra.cl/directory/20040/legal-case-management/software) - [Software de gestión de contactos](https://www.capterra.cl/directory/30016/contact-management/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.cl/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.cl/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [HubSpot CRM](https://www.capterra.cl/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.cl/software/61368/salesforce) — 4.4/5 (18768 reviews) 5. [Dynamics 365](https://www.capterra.cl/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Opiniones ### "I'm working with InfoFlo for more than 5 years. Great features for a truly low price." — 5.0/5 > **Aleksandros** | *7 de febrero de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: - Value for money - Business layout - Ease of use - Overall experience - suited for small to big size labels > > **Puntos en contra**: The official APP of the product recently released and still needs some improvements which I'm sure that this will be fixed ASAP from the label. > > I organized my label and I understood my clients better ----- ### "Carmel Vision's InfoFlo is software I can't live without\!" — 4.0/5 > **Lorraine** | *7 de febrero de 2018* | Redacción y edición | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: InfoFlo is a powerful organization tool that puts all your data, emails, notes and documents at your fingertips. Incredibly powerful linking system lets you set up webs that ensure data and documents can be accessed from everywhere. Forgot what you named the document? Find it by accessing a company or contact it related to, in the project history, or in a category. Attach phone recordings to the caller, company and project. Emails file automatically against the sender/receiver and, optionally , project. This is a CRM, document manager (including version control), email client, task manager, event manager, project manager and notes manager all rolled into one powerful and very inexpensive product. A host of highly affordable optional add-ons enable integrated invoicing or integration with your accounting system, PBX integration, phone call recording, email marketing, email analytics, list management, automated backup, Google integration, Outlook integration, use on mobiles and tablets... The add-ons list just keeps growing. The system allows a high degree of customization to accommodate the data you want to store, arranged your way. Fully network-capable with sophisticated access management, this is a tool no business should be without. Actually, it's a tool every Windows user should have on their computer and use daily. Take a free trial. By the end of the month, you will wonder how you ever lived without it. Videos help you learn to use it and the support is good. > > **Puntos en contra**: Very few: No comprehensive user guide, but it's quite intuitive. Sometimes support staff can be a little unclear in responses, but they always clarify if asked. It freezes or throws an error message very occasionally, which I suspect is related to memory. Seems to occur when there's a lot going on. Thankfully, merely closing and immediately re-opening the application fixes everything with no data loss. I cannot access documents in InfoFlo to upload to a website. I have to copy them to somewhere else on my computer first. A very minor inconvenience. Doesn't apply to email - it's easy to pick a document from anywhere in InfoFlo and copy into an email, or use Attach in the usual way. > > It keeps all my data organized in a manner that ensures nothing gets lost or forgotten. ----- ### "Ups and Downs. The idea behind the program is great\! However, Customer Support needs some work." — 3.0/5 > **Dustin** | *6 de febrero de 2018* | Seguros | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Love how it integrates with outlook. We also like how to link groups and individuals to businesses; as well as being able to save documents to the businesses profile. The general layout of the program is good and easy to use. > > **Puntos en contra**: First and foremost they really need to work on their customer support. A number of times we have called we have got rude comments/service from who ever answered the phone. Also, its quite annoying when there is something wrong with the software, we have to pay for support to fix it... issues with the software not working should be included in the price of buying the software\!\! There seems to be quite a few bugs that pop up every so often, like not being able to open emails within the program and items not syncing between computers. > > It does help streamline our emails and profiles for all of our clients; saving our emails to each client profile is key for our industry. ----- ### "Excellent CRM for Growing Business" — 4.0/5 > **Willie** | *21 de junio de 2021* | Salud, bienestar y deporte | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The capability to have the software grow with our needs is so important to our organization. We had launches the program as an attempt to go paperless and had we not done so when we did the impact of the pandemic could have crippled our organization. > > **Puntos en contra**: The processing speed can vary depending on the time of day and \# of users that are accessing the system. We do, however, understand that we utilize a lot of data and processing based on the amount of information that is being processed. > > InfoFlo is the common platform that all departments in our organization use from customer service, billing, intake and shipping. The ability to track individual tasks for specific employees and recognize how much capacity each of them have for the day is very useful. ----- ### "InfoFlo is a great contact management tool." — 5.0/5 > **Denisse** | *23 de junio de 2021* | Servicios jurídicos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: InfoFlo is truly an excellent contact management software. It is great to access a contact and be able to see all the notes, emails, documents related to that contact. InfoFlo is a critical part of our organization. > > **Puntos en contra**: Our InfoFlo is installed in a terminal server which has caused some problems in particular with scheduling appointments or using its calendar. We have tried several times to fix it without success. The software is also very limited on its reporting capabilities. > > Overall it has been a very good experience. For our purpose, it centralizes our communications and keeps our records organized which is exactly what we need. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.cl/software/96628/infoflo?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/96628/infoflo) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados