--- description: ¿Qué piensan los usuarios de Soffront CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Soffront CRM gracias a Capterra Chile. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Soffront CRM - Opiniones, precios y características - Capterra Chile 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Soffront CRM](/software/9990/soffront-crm) # Soffront CRM Canonical: https://www.capterra.cl/software/9990/soffront-crm Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/9990/soffront-crm?page=2) > Soffront ofrece un galardonado CRM integrado que abarca marketing, ventas y servicio. > > Veredicto: 24 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Soffront CRM? Tanto las pymes como grandes empresas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 24 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Soffront - **Ubicación**: Las Vegas, EE. UU. ## Contexto comercial - **Precio inicial**: US$100,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, China, Estados Unidos, India, Reino Unido ## Funciones - Almacenamiento de documentos - Automatización de marketing - Base de datos de clientes - Cualificación de leads - Gestión de clientes potenciales - Gestión de contactos - Gestión de flujos de trabajo - Gestión de la base de conocimiento - Gestión de oportunidades - Gestión de tareas - Gestión de tickets de soporte - Gestión del pipeline de ventas - Herramientas de colaboración - Para el sector de los seguros - Portal de autoservicio - Presupuestos y estimaciones - Priorización - Segmentación - Seguimiento de interacciones - Sistema de calendarios o recordatorios ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software CRM](https://www.capterra.cl/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Software CRM](https://www.capterra.cl/directory/2/customer-relationship-management/software) - [Sistemas automatizados de ventas](https://www.capterra.cl/directory/12/sales-force-automation/software) - [Software de base de conocimientos](https://www.capterra.cl/directory/32454/knowledge-base/software) - [Software de seguimiento comercial](https://www.capterra.cl/directory/32744/sales-tracking/software) - [IT Ticketing Systems Software](https://www.capterra.cl/directory/32623/it-ticketing-systems-software/software) ## Alternativas 1. [Zoho CRM](https://www.capterra.cl/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.cl/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.cl/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [HubSpot CRM](https://www.capterra.cl/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 5. [Dynamics 365](https://www.capterra.cl/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Opiniones ### "Good marketing automation software" — 5.0/5 > **Usuario verificado** | *16 de marzo de 2018* | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Good software for small and medium sized business. Pictorial representation is good, can be used in any presentation. > > **Puntos en contra**: Duplicate creation, need option in multiple fields or user can select based on his fields. Edit option should be given ----- ### "We are very sad to have to leave" — 4.0/5 > **Keats** | *12 de junio de 2024* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The biggest asset was the customer service. You can have the best software in the world but it's useless without good customer service. I had the same rep for 9 years\! The ability to be able to reach our to a living person daily if needed was the single most important factor in us staying as long as we did. > > **Puntos en contra**: I really don't have anyone thing I disliked. I will say that I did some things in Soffront that, had I known the consequences, I might not have done. So I guess that was a training issue. > > We were so sad to hear that our Board of Directors decided that we needed to combine our EMR with our CRM to create one software system. This is the only reason we are leaving Soffront ----- ### "Penny wise, pound foolish" — 1.0/5 > **Charmaine** | *4 de noviembre de 2020* | Consultoría de gestión | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Absolutely nothing. Not more I can say about it. > > **Puntos en contra**: Absolutely everything. Not more I can say about it. > > The system navigation is clunky and not user-friendly. The variety of options are limited. Email content corrupts on sending out mails to a third party. Upload of content is slow. Quality is horrific. Service is delayed and they cannot seem to grasp that as an end user my job is not to solve or figure out their complicated back-end systems. Little communication is provided and is very hard to find in order to find a "specific protocol" which is definitely not at all in line with industry best practice standards. Today I opened my CRM system to find that the email newsletter that I've been drafting for 2 days, is just missing. Even after a call with them, and being told it definitely would be available on backup, it was lost. Never had such shocking service or experienced such a terrible product in my life. The discounted price is not worth the pain. A massive big no for me. ----- ### "Easy to use and reliable" — 4.0/5 > **Tresha** | *14 de mayo de 2018* > > **Puntos a favor**: We have used this product for 20 years. It has been very reliable throughout the years. In the early years we had to archive the data annually to be performance effective. In later versions this was not necessary. The search capability is very flexible and allows for many variations. Overall this software is really good. > > **Puntos en contra**: The report writer is limited and is not very robust. They have some canned "types" of reports and that is all you can get. You can get to the data easy but not in a nice formatted report format. ----- ### "Great CRM for my marketing business" — 4.0/5 > **Hassan** | *10 de enero de 2018* | Marketing y publicidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: When I get a lead from the website it goes right to the CRM and the sales team can follow up. The stages it goes through from Lead to Customer is intuitive and helps by not letting any leads fall through the cracks. > > **Puntos en contra**: I'm looking for them to do some improvements on their phone app. It's too simple and needs additional functionality. > > It allowed me to get a Lead to a Customer quickly while capturing all the notes and interactions along the way. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.cl/software/9990/soffront-crm?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.cl/software/9990/soffront-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados